Addison, R.M. (2004, July). Performance architecture: A performance improvement model. Performance Improvement , 43(6), 14-16.

Addison, R.M. (2007, April). Performance technology: The integrator. Available: www.hsa-lps.com/E_News/ENews_Apr07/HSA_e-Xpress_Apr07.htm.

Addison, R.M., & Haig, C. (1999). Human performance technology in action. In H. Stolovitch & E. Keeps (Eds.), Handbook of human performance technology (2nd ed.). San Francisco, CA: Jossey-Bass/Pfeiffer.

Addison, R.M., & Haig, C. (2006). The performance architect’s essential guide to the performance technology landscape. In J.A. Pershing (Ed.), The handbook of human performance technology (3rd ed.), (pp. 35-54). San Francisco, CA: Pfeiffer.

Addison, R.M., & Johnson, M. (1997). The building blocks of performance. Business Executive, 11 (68), 3-5.

Apple and the environment. (2008, July). Available: www.apple.com/environment/recycling/nationalservices/us.html.

Block, P. (2000). Flawless consulting (2nd ed.). San Francisco, CA: Pfeiffer.

Brethower, D. (1982). The total performance system. In R.M, O’Brien, A.M. Dickinson, & M.P. Rosow (Eds.), Industrial behavior modification: A management handbook (pp. 350-390). New York: Pergamon Press.

Campbell, J. (1972). The hero with a thousand faces. Princeton, NJ: Princeton University Press.

Carleton, J., & Lineberrry, C. (2004). Achieving post-merger success. San Francisco, CA: Pfeiffer.

Carr, N. (2008). Is google making us stoopid? The Atlantic, pp. 56-63.

China’s total foreign direct investment (FDI) hits us $73.3 billion. (2007, June 6). Available: http://english.peopledaily.com.cn/200706/06/eng20070606_381475.html.

Climate change impacts stronger storms. (2008). Available: www.nature.org/initiatives/climatechange/issues/art19625.html.

Crafting a killer elevator pitch. (2008, July). Wells Fargo small business roundup. Available: www.wellsfargo.com/biz/education/publications/small_business

Creating organizational transformations: McKinsey global survey results. (2008, August). Available: www.mckinseyquarterly.com/Creating_organizational_transformations_McKinsey_Global_Survey_results_2195_abstract

Drucker, P. (2001, July). Management challenges for the 21st century. New York: Harper Business.

Esque, T.J. (1999). No surprises project management: A proven early warning system for staying on track. Mill Valley, CA. ACT Publishing.

Esterbrook, G. (2007, April). Global warming: Who loses, who wins. Available: www.theatlantic.com/doc/200704/global-warming/2.

Friedman, T.L. (2005, 2006, 2007). The world is flat: A brief history of the twenty-first century. New York: Picador/ Farrar, Straus and Giroux.

Friedman, T.L. (2008). Hot, flat, and crowded. New York: Farrar, Straus & Giroux.

Gayeski, D. (2008). Connecting with tomorrow’s workforce: Trends and technologies. Paper presented at ISPI Annual Conference, New York City.

Gharajedaghi, J. (1999). Systems thinking: Managing chaos and complexity: A platform for designing business architecture: Boston: MA. Butterworth-Heinemann.

Greer, M. (1996). The project manager’s partner: A step-by-step guide to project management. Amherst, MA. HRD Press.

Grove International. The. www.grove.com.

Haig, C., & Addison, R.M. (2002, October). TrendSpotters: Snapshots from the field featuring Edgar Necochea & Rick Sullivan. Available: www.performancexpress.org/0210/.

Haig, C., & Addison, R. (2007, August). TrendSpotters: I ³ change implementation model. Available: www.performancexpress.org/0708/#2.

Haig, C., & Addison, R.M. (2007, October). TrendSpotters: RSVP+. Available: www.performancexpress.org/0710/#2.

Hale, J. (1998). The performance consultant’s fieldbook. San Francisco, CA: Jossey-Bass/Pfeiffer.

Harmon, P. (1984). A hierarchy of performance variables. Performance and Instruction, 23 (10), 27-28.

Heath, C., & Heath, D. (2007). Made to stick: Why some ideas survive and others die. New York: Random House.

Herbold, R.J. (2004). The fiefdom syndrome. New York: Currency Doubleday.

High oil prices hit global economies. (2008, May 28). Available: http://news.bbc.co.uk/2/hi/business/7421778.stm.

HP Invent (n.d.). Design for environment. Available: www.hp.com/hpinfo/globalcitizenship/environment/productdesign/design.html.

International Society for Performance Improvement. (2004, March). ISPI Presidential Initiative Task Force final report. Silver Spring, MD: International Society for Performance Improvement.

Kaplan, R.D. (2005, June). How we would fight China. Available: www.theatlantic.com/doc/200506/kaplan

Kaplan, R.S., & Norton, D.P. (1996). The balanced scorecard (pp. 24-29). Boston, MA: Harvard Business School Press.

Kaufman, R. (2006). Change, choices, and consequences: Agenda to mega thinking and planning. Amherst, MA. HRD Press.

Kearny, L., & Silber, K. (2006). Business perspectives for performance technologists. In J.A. Pershing (Ed.), Handbook of human performance technology (3rd ed.). San Francisco, CA: Pfeiffer.

Lane, M. (2008). Personal conversation.

Levi Strauss and Co. (2005). Social responsibility/our commitment. Available: www.levistrauss.com/Citizenship/CommunityInvolvement.aspx.

Lineberry, C., & Carleton, J. (1999). Analyzing corporate culture. In H. Stolovitch and E. Keeps (Eds.), Handbook of human performance technology (2nd ed.). San Francisco, CA: Jossey-Bass/Pfeiffer.

Lyall, S. (2008, June 27). Take out the trash precisely, now. It’s the law. Available: www.nytimes.com/2008/06/27/world/europe/27garbage.html?scp=1&sq=trash+collection+England&st=nyt.

Malott, M. (2003). Paradox of organizational change: Engineering organizational and behavioral systems analysis. Reno, NV. Context Press.

Martin, G. (2007, January 7). The great thirst: Looking ahead to a post-global warming life in California, 60 years hence. Available: www.sfgate.com/cgibin/article.cgi?f=/c/a/2007/01/07/CMG9HMMTIT12.DTL&hw=California+ Water&sn=002&sc=773.

McGregor, J. (2008, April 17). The world’s most innovative companies. Available: http://businessweek.com/pring/magazine/contnent/08_17/b4081061866744.htm.

Merriam-Webster’s Collegiate Dictionary. (2003). (11th ed.).

Moulton Reger, S. (2006). Can two rights make a wrong? Insights from IBM’s tangible culture approach. Indianapolis: IN: IBM Press.

Performance International. Available: www.performanceinternational.com.

Pink, D. (2005). A whole new mind: Moving from the information age to the conceptual age. New York: Riverhead Books.

Porter, M.E. (1998). Competitive advantage: Creating and sustaining superior performance. New York: The Free Press.

Predict and prevent failure with five crucial conversations. (2006) Available: www.silencefails.com/solutions.html?utm_content=body.

Presidential initiative task force final report. (2004, March). Silver Spring, MD: International Society for Performance Improvement.

“Psst! Your corporate initiative is dead and you’re the only one who doesn’t know.” (2008, February). Available: www.vitalsmarts.com/userfiles/File/pdf/Silence_Fails_Mini_WEB_020807.pdf.

Rummler, G. (2004). Serious performance consulting: According to Rummler. Silver Spring, MD: ISPI.

Rummler, G., & Brache, A. (1995). Improving performance: How to manage the white space on the organization chart (2nd ed.). San Francisco, CA: Jossey-Bass.

Schein, E. (1992). Organizational culture and leadership (2nd ed.). San Francisco, CA: Jossey-Bass.

Schwarz, B. (2005, June). Managing China’s rise. Available: www.theatlantic.com/doc/200506/schwarz.

Serious Performance Consulting Workshop. (2005). Performance Design Lab, p. 112.

Siemens. (2005). Corporate citizenship. Available: www.hp.com/hpinfo/globalcitizenship/environment/productdesign/design.html.

Silber, K.H. (2008, June). Calculating return-on-investment. Available:www.silberperformance.com.

Silence fails: Study overview. (2006). Available: www.silencefails.com/about.html.

SMART goals (2008, June). Available: www.topachievement.com/smart.html.

Stolovitch, H. (2008). Beware common sense. Talent Management, 4(5), 10. Available: www.nxtbook.com/nxtbooks/mediatec/tm0508/

Stolovitch, H.D., & Maurice, J-G. (1998). Calculating the return on investment in training: A critical analysis and a case study. Performance Improvement, 37(8), 9-20.

The Grove International. www.grove.com.

Thomas, M.N. (2000, August). Out-based job descriptions: Beyond skills and competencies. Performance Improvement . 39(7), 23-27.

Tosti, D. (1980). Tactics of communication. Sausalito, CA. Operants.

Tosti, D. (2003). Organizational alignment. San Rafael, CA. Vanguard Consulting.

Tosti, D. (2004). Build or repair, or why I hate cause analysis (sometimes). Unpublished article, San Rafael, California.

Tosti, D. (2006, March). Process is only half the story. Business Process Trends.

Tosti, D. (2007, April). What makes human performance technology different. PerformanceXpress. Available: http://performancexpress.org/0704

Tosti, D., & Jackson, S. (1994, April). Organizational alignment: How it works and why it matters. Training pp. 58-64.

U.S. Green Building Council. Available: www.usgbc.org/DisplayPage.aspx?CMSPageID=222

Uttal, B. (1983, October 17). The corporate culture vultures. Fortune, p. 29.

Wittkuhn, K.D. (2004). Models, systemic thinking, and unpredictability in consulting. Performance Improvement, 43(6), 17-19.

Wittkuhn, K. (2008, April). Why HPT doesn’t make you happy. Paper presented at the Annual Conference of the International Society for Performance Improvement, New York City.

Zakaria, F. (2008). India: Asia’s other superpower breaks out. Available:www.msnbc.msn.com/id/11571348/site/newsweek/