PURPOSE OF THIS BOOK
The Performance Technology Landscape model drives this book. It provides a structure for readers needing tools and information to help achieve organizational results and build or increase their skills and knowledge in performance improvement. We identify and demonstrate how performance at three levels—Worker, Process, and Organization—impacts results, allowing you to scale your performance improvement activities for any project or initiative from small to large and be successful.
The Performance Technology Landscape provides the components that all practitioners, from beginner to advanced, student to professional, can access to acquire or improve their performance improvement expertise. We support each component of the model with tools and examples that have demonstrated value, were developed by respected contributors, and that we have used successfully ourselves.
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