“Out of the fog of conflicting and confusing definitions and applications of HPT comes this book. The authors are uniquely—uniquely—qualified to define the landscape of our field and then provide useful concepts and tools. It should be the first reference that a professional turns to in order to measurably improve performance and the payoffs for all stakeholders.”

“The authors do a brilliant job of presenting a systematic structure, the HPT approach, in a way that allows newcomers easy access to the field. More than that: experienced practitioners might find ways to reorganize their habitual approaches and broaden their perspectives. Especially helpful are the Authors’ Picks at the end of each chapter. Already this is an invaluable source for every practitioner. A must for any HPT library.”

“Addison, Haig, and Kearny have developed a comprehensive, powerful approach to improve company performance and ensure change efforts are a success. The book is filled with tools, techniques, and systematic methods to analyze complex issues and develop effective, practical solutions. The authors’ vast experience in successfully applying performance technology is illustrated throughout with case studies accompanied by related research on each area. Every practitioner will want this valuable resource in his or her toolkit.”

“Performance Architecture begins with an important bird’s eye view of how performance improvement works and then gets right into the specifics. It provides a valuable framework for managers plus the key principles and techniques for practitioners. Few authors are as qualified or capable as this trio to show the lay of the performance improvement land.”

“Performance Architecture provides the necessary structure for managers to systematically analyze performance shortfalls and develop broader solutions. Models, tools, examples, and application exercises are given to guide managers in improving workplace performance at all levels of their organizations. The book is a powerful resource for all managers seeking to learn and use human performance technology (HPT).”

“If you are interested in an easy, concise and straightforward approach to diagnosing poor performance in your organization, then this book is for you. Frankly, managers become better managers when the suggestions and tools are utilized to address gaps in organization, process, and/or people results. This book should be a permanent ‘tool’ in a manager’s tool box.”