© Haje Jan Kamps 2020
H. J. KampsPitch Perfecthttps://doi.org/10.1007/978-1-4842-6065-4_19

19. Getting Introductions

So, how do you get in front of the right people?
Haje Jan Kamps1 
(1)
Oakland, CA, USA
 

If you’ve read anything about pitching your company, you’ve probably come across advice that says that you need a warm introduction to an investor. Without a doubt, a good, friendly introduction—ideally from a founder they’ve already invested in—is the best way to get on the radar of an investor. If you don’t regularly attend barbecues at the Palo Alto, California, mansions of venture capitalists, don’t worry—access isn’t the only way to raise money.

As soon as you have your story straight and your deck in order, it’s time to get in front of the investors. Here’s a few starting points.

Warm introductions

A “warm introduction” is an introduction made by someone the VC knows well, by someone relevant. The VC might know their kids’ school teacher pretty well, for example, but the school teacher may not have a lot of startup or investing experience. That’s a less warm introduction than one made by a founder where the investor has a current investment. Better than that, even, is an introduction from a founder that has already made the investor a lot of money through a previous exit. I don’t have to explain how this works; if you know investors personally, schedule a coffee and pick their brains. You don’t need an intro for that. If you know other successful startup founders, talk to them; they will make intros if they believe in your vision.

Unless you’ve been circulating in the startup ecosystem for a long time, the chances are that your list of founder buddies or investor friends is pretty short. Now, you may have to do a bit more work.

The idea of introductions is all about network: it works as a filtering system. Any given founder will forward perhaps one to two deals per month to investors; those go to the top of the list, especially if the introduction adds some context about the strength of the connection. “I’ve worked with them for 15 years across three companies, and I have invested my own money in this company at the angel stage” is better than “I met them at a party once.”

The problem, of course, is that networks can be opaque. Perhaps an old friend you used to work with at Google is a childhood friend of a well-known venture capitalist? Maybe your former boss went on to start a company, raised money from someone relevant to your company, and would love to do an intro?

Mine your LinkedIn connections

LinkedIn is the perfect tool for doing this type of research. In the previous chapter, we made a long list of investors we might want to talk to. Now it’s time to continue the research on LinkedIn.

For investment firm you want to talk to, look up your ideal partner on LinkedIn. Check out who your second-degree connections are and email them one by one. Tell them briefly what you are working on and ask them: “How strong is your connection with X? Do you know any other relevant investors in this space?” That does two things: If it’s a strong connection, you’re ready to ask for an introduction. If it’s a weaker connection, keep looking to see if you have a more dependable way in. And, of course, if they know another investor that hasn’t come up in your research, that’s even better!

If you don’t have second-degree connections to a particular partner, widen your search to the other partners and investment professionals in the same firm.

Work your way through the whole list that way. Yes, this is going to take a tremendous amount of time—but it’s worth every second.

If you are relatively well connected to the startup ecosystem, you will probably find several connections this way. Ask for introductions from your friends, co-workers, and others who are well connected. It’s okay to send through a summary (two to three sentences is excellent), so you can be sure there are no misunderstandings. In the summary, include your elevator pitch. What are you building? What is unique about your startup? How much are you raising?

Once you are connected, the investor will probably ask you to share your deck. At that point, you can expect a quick rejection, for example, if there’s no fit between the investor’s investment thesis and your startup. I’m covering investment theses—and why you should care—more in the next chapter. If you don’t get rejected immediately, the next step is usually a phone screen or a pitch meeting in person. If the introduction is good enough, and the investor has a lot of faith in the person doing the introduction, they will often skip the phone screen and go straight into a pitch meeting.

But what if you can’t find that many warm introductions?

Cold emailing

As I mentioned, warm intros are by far the best—but they aren’t always possible. If you have enough time, the best approach would be to start networking. Become acquainted with the founders at the startups you found in your research, and see if you can get to know them a bit. Asking for advice sometimes works. Offering help might work. Meeting at networking events can be an excellent way to build your network and get introductions, too.

The truth is, though, sometimes you want to talk to an investor where you don’t have an obvious path to their office. If that happens, reaching out cold is the only way. Many people will tell you not to, and it doesn’t always work. You have one dynamic in your favor, however. Investors need deal flow; they need to evaluate deals, and they need to make investments. Deal flow can come from almost anywhere—and sometimes through the weirdest of channels. Nearly every investor I know has, at some point, made an investment that started with a cold inbound email, a tweet, or a chance meeting at a networking event.

If you do have to send a cold email, do so with great care and attention. All investors get dozens of cold pitches per day. High-profile investors get hundreds. And the very top investors see thousands. Copying and pasting the same introduction to all your emails isn’t going to cut it. Think about it this way: You are sending a cold email that, if everything goes to plan, could get your startup hundreds of thousands, if not millions, of dollars to continue your journey. You can afford to spend some time to add some love, care, and customization to your emails—and investors can spot a copy-and-paste email from a mile away.

A great cold email starts with context: why are you emailing them? Start by adding the custom content: why do you think they are a great investor? “Hi, I am emailing you because I noticed you invested in A, B, and C, and I noticed that you mentioned your hobby X on Twitter. I am building something a little bit similar to those companies—and I love X, too!” That’s all it takes. You’ll stand out a mile just by that tiny bit of extra research and customization. Now that you have their attention, the next two to three paragraphs sell the highlights of what your company does and why it makes an excellent investment. If you have traction, team, and market, work all three into the initial pitch, but keep the email short—150–200 words at the absolute maximum. Finish the email with a question—and make sure there’s only one question in the whole email. “I believe my company would be a great fit with Firm X’s investment thesis—would you like to take a closer look at the deck?” is perfect. If they aren’t interested, they can ignore it. If they are, all they have to do is reply, “Sure, I’ll take a closer look,” and you have a conversation going. Make it as easy as possible to open a dialog.

If you don’t get a response, think about a way that you can do a follow-up. Reply to your email a week later, ideally, with an additional piece of information. “Just wanted to make sure you saw the below—and I wanted to add, we have just signed a major contract with Microsoft. I would love to tell you more” is perfect. Adding information is a legitimate reason to reach out again. If the additional information adds value to the pitch, they will probably reread your original pitch, and you will almost certainly get a reply if the firm is interested.

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