About the Authors

Justin Emond is a freelance web technology consultant. Justin has worked on both sides of the technology world, in internal technology departments and as an outside consultant delivering services to those on the inside. Prior to being a freelance web technology consultant, Justin was a consultant at Pantheon and a senior project manager at Urban Insight. He has also taught a variety of technology courses at the USC Viterbi School of Engineering, from web programming to project management. He occasionally writes at MissingFeatures.com on topics ranging from usability to interface design to project management. In addition to his work at Urban Insight and Pantheon, Justin created Droptor, a web application that helps teams manage sites powered by the Drupal content management system, and Droptopia, an online visual portfolio of expert Drupal agencies. Justin has a degree in psychology from the University of Southern California, and he regularly reminds Chris that USC is a far better school than UCLA.

Christopher Steins is the chief executive officer of Urban Insight, Inc., a technology consulting firm based in Los Angeles. Chris has a decade of experience in technology consulting and urban planning. He has participated in all aspects of information systems life cycle development, including user requirements, project management, system design, development, and deployment. He has served as a consultant to public sector, state, county, and local agencies, Fortune 500 private firms, educational institutions, and nonprofit organizations. Chris is a lecturer at the University of Southern California, where he teaches a course on technology and public participation in government. Chris received his master's degree in urban planning and development from the USC School of Policy, Planning, and Development, and his bachelor of arts degree in English from the University of California, Los Angeles.

Together, Justin and Chris have managed more than 125 distinct web projects with budgets ranging up to $3 million for more than 60 different clients.