Researching UX: User Research
by James Lang and Emma Howell
Copyright © 2017 SitePoint Pty. Ltd.
- Product Manager: Simon Mackie
- Series Editor: Joe Leech
- English Editor: Katie Monk
- Technical Editor: Kate Towsey
- Cover Designer: Alex Walker
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All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical articles or reviews.
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Published by SitePoint Pty. Ltd.
48 Cambridge Street Collingwood
VIC Australia 3066
Web: www.sitepoint.com
Email: [email protected]
ISBN 978-0-9953826-3-3 (print)
ISBN 978-0-9953827-9-4 (ebook)
Printed and bound in the United States of America
About James Lang
James has worked in research for 20 years, for organizations including Google, British Airways, the BBC, eBay and the Alzheimer’s Society. He is currently Head of Research at cxpartners.
About Emma Howell
Emma Howell is a User Experience Consultant at cxpartners. She has been a research specialist for 10 years, beginning her career in academia before moving into UX. Emma loves designing products and services that are intuitive and enjoyable to use.
About SitePoint
SitePoint specializes in publishing fun, practical, and easy-to-understand content for web professionals. Visit http://www.sitepoint.com/ to access our blogs, books, newsletters, articles, and community forums. You’ll find a stack of information on JavaScript, PHP, Ruby, mobile development, design, and more.
James: To my mum and dad, Sally and Joseph, for giving me their curiosity, patience and kindness.
Emma: For raising an analytical and inquisitive creature, my fabulous parents Pauline and Leigh. My gyaldem: twerking and tequila makes deadlines feel less painful. Laura-Lea: you’ve been amazingly encouraging and patient. Thank you.