About These Authors

Ronald D. Snee, PhD, is founder and president of Snee Associates, LLC, an authority on designing and implementing improvement and cost-reduction solutions for a variety of organizational environments. He has a proven track record in process and organizational improvement in a variety of industries, including pharmaceutical, biotech, clinical diagnostics, and telecommunications. He is credited with developing the formulation development system strategy and leading the design of the first company-wide continuous improvement curriculum for DuPont. He has coauthored four books, published more than 300 articles on product and process improvement, quality, management, and statistics, and received numerous honors and awards for his work.

Roger W. Hoerl, PhD, is the Brate-Peschel Assistant Professor of Statistics at Union College in Schenectady, NY. Previously he led the Applied Statistics Lab at GE Global Research. While at GE he led a team of statisticians, applied mathematicians, and computational financial analysts who worked on some of GE’s most challenging research problems, such as developing personalized medicine protocols, enhancing the reliability of aircraft engines, and management of risk for a half a trillion dollar portfolio. He is a Fellow of the American Statistical Association and the American Society for Quality, and he has been elected to the International Statistical Institute and the International Academy for Quality.

Learn more about these authors by visiting their author pages, where you can download free book excerpts, access example code and data, read the latest reviews, get updates, and more:
http://support.sas.com/snee
http://support.sas.com/hoerl