ACKNOWLEDGMENTS

So many people contributed to the content of this book that I cannot recognize each of you individually. Some of you may have just asked a question that stimulated me to think in a certain way. Some of you may have made a suggestion that started me in a new direction. To all of you, let me just say, thank you.

Certain people deserve special acknowledgment because their contribution was enormous.

In particular, I’d like to thank Jillian Ellis for her wonderful illustrations for the book. Jillian is a member of my staff, and I was delighted to find that she was so talented.

I’d like to thank Becky McKay for her work in proofreading and editing and for her being an all-round jack-of-all-trades for this book. Thanks, Becky.

I’d also like to thank Cathy Hasty, RJ Hixson, and Melita Hunt for everything they do for me because what they do makes it possible for me to write a book like this. Thanks to the three of you. Melita, who used to be the CEO of my company, passed away in early 2009. She was a joy, and she will be greatly missed.

Thank you all for your incredible contributions.