Index
ability tests see aptitude tests
adaptability
age discrimination, 2nd, 3rd
aggressive body language
alcohol, avoiding
ambitions, long-term, 2nd
answering questions
competency-based
keeping on track
parrotting when, 2nd, 3rd
pausing before
planning and preparing
STAR technique
truthfulness in, 2nd
using real-life examples, 2nd, 3rd
using sound bites
the wrong question
appraisal results
aptitude tests, 2nd
arrogance, 2nd
assessment centres, 2nd
case study
group interview/exercise
preparation for
presentations, tips for delivering
attitude
positive, after rejection
authority, perceptions of
body language, 2nd
interviewer's
negative, 2nd
positive
boredom body language
boss
criticism of
ideal
relationship with, 2nd, 3rd
career
breaks
changing
choice
long-term ambitions for, 2nd
plans
career history, problems with
case study
chewing gum
childcare, 2nd
clerical checking
closed questions, 2nd
coaching skills, your
colleagues
criticising former
getting to know new, 2nd
problems with
competency-based interviews
competency/competencies
defined
identifying
confidence, 2nd, 3rd, 4th
contracts, 2nd
counter-offers, 2nd
creativity, your
criminal convictions, 2nd
criticism
of others
cue cards for presentations
current employer
counter-offers, 2nd
criticising
problems with
relationship with, 2nd
current employment
changes you've made to role in
colleague(s), problems with
contribution to
describing/talking about, 2nd
how you located
reasons for leaving
resignation from
customer service philosophy
data checking
deal making
defensive body language
diagrammatic reasoning
disability discrimination
discriminatory questions
dismissals
distance interviews
telephone interviews, 2nd
video-conferencing
webcam-based
dress
appropriate, 2nd
checking
inappropriate, 2nd
Dutch courage
‘e-tray’ tests
eating before interviews
education, further
end of interview
advanced techniques
final sales pitch
questions to ask, 2nd
questions to avoid
wrapping up, 2nd
enthusiasm, 2nd
lack of
Equality Act, 2nd
exit interviews
eye contact, 2nd, 3rd, 4th
failures, your
final impressions
final sales pitch
firings
first contact
first impressions
at interview, 2nd
new job
follow-up questions
following up after interview
failure to
strategy for
by telephone
value of
friendly detachment
funnel interviewing
genuine occupational requirements (GOR)
gestures
graduates, recent
group exercises
group interviews, 2nd, 3rd
observation
other candidates at
physical
verbal
gum chewing
handshakes, 2nd
health, 2nd
holidays
hypothetical situation see situational interview question
ideal employer
ill health, 2nd
illegal questions
confronting
types
age discrimation
criminal convictions
disability discrimination
racial discrimination
religious discrimination
sexual discrimination
trade union membership
imprisonment, 2nd
‘in-tray’ tests
initiative, your
interests and activities, 2nd
Internet
and interview process
as research tool, 2nd
interviewer(s)
body language
dealing with different
job application(s)
to other organisations
reasons for, 2nd, 3rd, 4th
job description, 2nd, 3rd
matching skills/experience to
job offers
multiple and counter-offers, 2nd
negotiating see negotiating a job offer
rejecting
verbal
written agreement
late arrival
for interview, 2nd
for new job
leadership, 2nd
leading questions
Legal Aid, Sentencing and Punishment of Offenders Act
listening to questions, 2nd
long-term ambitions
lucky underwear/trinkets
lying, 2nd
management style, your, 2nd
mental preparation
mistakes
common
your
mobile phones, 2nd
mock interviews
motivation, your, 2nd
multiple job offers
negative body language, 2nd
negotiating a job offer
bargaining strategies
multiple and counter-offers
reaching agreement
written agreement
nerves, 2nd
nervousness body language
new job
confidence
first day final impressions
first impressions
lunch and tea breaks, 2nd
setting off for
working relationships
note-taking
new job, first day
in telephone interviews
notice periods
numeracy/numerical reasoning
one-to-one interviews, 2nd
open questions
the organisation
attraction of
knowledge about, 2nd, 3rd, 4th
products/services
researching
strengths and weaknesses
websites
overconfidence, 2nd
overtime working
panel interviews, 2nd
CV copies and
eye contact
parrotting answers, 2nd, 3rd
part-time work
performance appraisals
person specification, 2nd
matching skills/experience to
personality tests/questionnaires
physical group interviews
positive body language
positive attitude
PowerPoint presentations
preparation
importance of, 2nd
mental
for presentations
researching the job
researching the organisation
presentation, personal, 2nd
presentations, 2nd
cues cards
delivery, 2nd
eye contact
gestures
practicing
preparation
Q&A
pressure
handling, 2nd
and stress, distinguished
previous employment
best job
criticism of
learning gained from
reasons for leaving
proactivity, your
problem-solving
product knowledge
professional development, 2nd
prospective employers see organisation
psychometric tests
punctuality, 2nd, 3rd
questions
about the organisation
advanced techniques,
answering see answering questions
to ask yourself
asking, 2nd, 3rd
basic principles
to be prepared for
closed, 2nd
competency-based
discriminatory see illegal questions
failing to ask, 2nd
follow-up
in funnel interviewing
illegal see illegal questions
index of
leading
listening to, 2nd
multi-part
open
scenario-based
situational interview
top ten
CV, talking through
interests and activities
long-term ambitions
organisation, attraction of
reasons for applying, 2nd, 3rd, 4th
reasons for leaving current employer
unique selling point
your achievements/ accomplishments
your strengths
your weaknesses
topics to avoid
tough, 2nd
understanding meaning behind
weird and wonderful
you might be asked
racial discrimination
rapport, 2nd, 3rd
reasons for applying, 2nd, 3rd, 4th
receptionists, 2nd
redundancy
references, 2nd, 3rd
choosing
procedure
rejecting job offers
rejection
building bridges
following up
handling
positive attitude after
religious discrimination
researching
the job, 2nd
the organisation
resignation
burning bridges
exit interviews
letters, 2nd
notice periods
retirees
risks/risk taking
role-play exercises
sabbaticals
salary
current employer, improved offers
discussing prematurely
market research
negotiating, 2nd
scenario-based questions
school leavers
second interviews
services, knowledge of
sexual discrimination
sickness record, 2nd
situational interview questions
small talk
smiling
sound bites
spatial reasoning
STAR technique
strengths
of potential employees
your
stress
handling, 2nd
and pressure, distinguished
successful projects
superiors
disagreements with
see also authority; boss
team player, yourself as
teamwork, 2nd
telephone interviews, 2nd
temporary employment
terms of employment
thank-you letters, 2nd
third interviews
tough questions
tracking your job hunt
trade journals
trade union membership
training, further
travel arrangements
travel experiences
trigger words/terms, compiling list of
truthfulness, 2nd
typing tests
underwear, lucky
unemployment, 2nd
unique selling point
vacancy, talking about
verbal group interview
verbal job offers
verbal reasoning
video-conferencing
visual aids for presentations
voice, tone of
waiting room behaviour
weaknesses
of potential employees
your, 2nd
webcam-based interviews
websites, organisation
weird and wonderful questions,
working relationships
current employment, 2nd, 3rd
new job
working style, your
wrapping up interview, 2nd
written statement of employment particulars
yourself
achievements/accomplishments
career choice
coaching skills
creativity
customer service philosophy
disagreements with superiors
failures
ideal employer
initiative
interests and activities, 2nd
long-term ambitions, 2nd
management/leadership style, 2nd
mistakes
motivation, 2nd
perceptions of
performance appraisals
personal development,
under pressure/stress, 2nd
proactivity
problem-solving capabilities
professional development, 2nd
as risk taker
strengths
successful projects
as team player
unique selling point
weaknesses, 2nd
working style
