Contents

Foreword

Introduction

People

Women as employees, consumers and leaders

Workplace diversity

The open-plan office

Pensions and benefits

Environmentalism

Activism and NGOs

Technology: Computers

Microchip

Internet

Personal computing

Data analytics and search

Social media

Technology: Applications

Mobile communications

Imaging technology

Fibre optics

Barcodes

Robotics

Satellites

Globalisation

Government regulation

China’s adoption of market economics

Privatisation and the rise of capitalism

Rule of law

Globalisation and trade blocs

Selling to the next billion customers

Deregulation

Emergent economies and urbanisation

Education expansion

English as lingua franca

Consumers

Brands

Online marketplace/ecommerce

Powerful consumers

Customer segmentation

Energy

Changing sources of energy

Aviation

Air travel

Banking the Finance

Tax optimisation

Modern corporate finance

Consumer credit

Black-Scholes and algorithms

Corporate governance

Shareholder value

Entrepreneurs, venture capital and private equity

Management

Strategic management

Corporate ethics and reputation

Business educators and professional advisers

Leadership culture

Biotechnology

Modern pharmaceuticals and biotechnology

High-yield agriculture

Copyright

Copyright and intellectual property

Industrial process

Containerisation and global supply chains

Outsourcing/value chain deconstruction

Process innovation

Future ideas

Future of driving

Social enterprise

Unskilled workers

Cheap and free information

Cashless future

Future of demographic change

Judges