Heath, Chip, and Dan Heath. Made to Stick: Why Some Ideas Survive and Others Die. New York, NY: Random House, 2007.

Proscio, Tony. In Other Words. New York, NY: Edna McConnell Clark Foundation, 2000. (Available free at comnetwork.org/Jargon_Finder.)

Strunk Jr., William, and E. B. White. The Elements of Style, Fourth Edition. Needham Heights, MA: Allyn & Bacon, 2009.

The University of Chicago Press. The Chicago Manual of Style, 16th Edition. Chicago, IL: The University of Chicago Press, 2010.