INDEX
The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device for terms of interest. For your reference, the terms that appear in the print index are listed below
acknowledgment, of viewpoints
action identification theory
action plan
for addressing overwhelm
for communicating conviction
for communicating with emotions
for developing other’s potential
for energy
for improving listening
for increasing attention
for increasing authenticity
for increasing courage
for increasing openmindedness
for personal purpose
for purpose
actions, and emotions
adaptive authenticity
advice, seeking
agendas
in group meetings
listening for others’
in one-to-one meetings
for self-reflection
Almost Famous (film)
analysis
anchoring
anger
appeals, in rhetoric
Apple
arbitrary coherence
Argyris, Chris, on double loop learning
Ariely, Dan
research on arbitrary coherence by
research on biases by
Aristotle, modes of persuasion of
Arnold, Christa, research on listening by
Association for Talen Development
assumptions
challenging
in difficult conversations
attention
action plan for increasing
benefits of receiving
body language to convey
in conversation
and core needs of humans
costs of distraction
and curiosity
and distractions
of leaders
and listening
and listening for subtext
in networking
and openmindedness
and power of pause
and sacred spaces
to stories
and System 2 thinking
and technology
attractor energy
audience
authenticity
action plan for increasing
adaptive authenticity
authentic leadership
courage to show
and explicit transparency
expressing vulnerability in
externalized
importance of
internalized
and leadership maturity
in leadership story
and personal presence brand
reciprocation of
scalability of
and use of language
authentic leadership
Authentic Leadership (Bill George)
authority
appeal to
as element of influence
Barsade, Sigal G., research on mood contagion by
B-Corp
behavioral models
behaviors
attributing other’s
as nonverbal communication
of others around us
trying new
being present, see attention
and emotions
in System 1 thinking
Big P purpose
Bingham, Tony
on inspirational leadership
on technology
Black Friday sales
body language
clusters of
to convey attention
to convey conviction
and emotion
Brain Games (television program)
breaks, short
breathing
Brookings Executive Education
busyness
cautionary tales
centering
Chabris, Christopher
challenge stories
Churchill, Winston, energy of
Cialdini, Robert, on elements of influence
close-ended questions
commitment
appeal to
as element of influence
communication
about other’s potential
attention in
of conviction
emotions in
matching verbal and nonverbal
with technology
see also conversation(s)
competency, see also personal strengths
conference calls
“Confessions of a Former Public Speaking Trainer: Don’t Waste Your Money” (Kristi Hedges)
confidence
boosting, with recognition of potential
emotion words for
and posture
confirmation bias
conflict
connection
consistency
appeal to
as element of influence
context
in body language interpretation
for middle p purpose
continuous learning
and openmindedness
and purpose
control
in conversations
and courage to let go
conversation(s)
attention in
difficult, see difficult conversations
emotions in
honest
inspiration and meaningful
listening in
and mobile phones
not attached to outcome approach to
visualizing before
conviction
action plan for communicating
and body language clusters
body language to convey
communicating, with effective language
with embodied cognition
facial language to convey
guidelines for communicating
of leaders
matching verbal and nonverbal communication for
and nonverbal communication
visualizing before conversations
core needs, of humans
corporate meetings
corporate purpose
corporate values
correspondence bias
costs
of distraction
of overwhelm
courage
action plan for increasing
to be authentic
in conversations
in difficult conversations
in difficult decisions
inspirational
to lead by values
and leadership shadow
leaders with
to let go
personal story of
to prioritize purpose
to take risks
types of
Cuddy, Amy, research on body language by
curiosity
and attention
in difficult conversations
listening, for
in open questions
Dante, on light
day-to-day inspiration
Dean, Howard, energy conveyed by
“Dean Scream”
Deci, Edward, research on motivation by
decisions, courage for difficult
declarative language
deep listening
default posture
Deloitte study
Department of Homeland Security (DHS)
DeSteno, David, on body language
Diagnostic and Statistical Manual of Mental Disorders (DSM)
difficult conversations
courage in
inspiration in
subtext in
digital culture
diminishers
disclosures, in relationships
distraction
and attention
costs of
divided attention
dogmatism, earned
dopamine
double loop learning
DSM (Diagnostic and Statistical Manual of Mental Disorders)
Dualistic Model of Passion
Duchenne smiles
Dweck, Carol, on fixed and growth mindsets
earned dogmatism
Eblin, Scott
on mindfulness
research on overwhelm by
Edelman (PR firm)
efficiency, of brain function
elections, and emotions
Elliot, Andrew, research on inspiration by
embodied cognition
emotional appeals
emotions
action plan for communicating with
benefits of showing
in conversations
in emotional appeals
and emotive language
as fear or love
and mood contagion
and moral dumbfounding
and passion
in rhetoric
in situational intentions
in stories
transparency of
emotive language
empathy
in listening
and power
and stories
energy
action plan for
attractor
conveying
and environment
in group meetings
of leaders
and mood contagion
and passion
in presentations
understanding
engagement
in listening
in networking
nonverbal communications of
and personal strengths
with purpose
in virtual meetings
entrepreneurship
and openmindedness
and overwhelm
environment, and energy
evocation (element of inspiration)
expectations
and performance
of superbosses
expertise
explicit transparency
externalized authenticity
eye contact
and attention
and facial language interpretation
facial language
to convey conviction
interpretation of
facts
and emotive language
listening for
fast thinking
fear
and overwhelm
and potential
feedback
about leaders
about potential
conversations about potential vs.
subtext in
financial markets
Finkelstein, Sydney, on superbosses
Fiske, Susan, research on power by
fixed mindset
focused listening
Ford Motor Company
forward momentum
Frankl, Viktor, on response
friends, at work
Frost, Robert, on life paths
Galinsky, Adam, on posture
Gallup Poll
George, Bill, on authenticity
Gilbert, Elizabeth, on perfectionism
Give and Take (Adam Grant)
givers
“Goldilocks effect”
Gore, Al, authenticity of
Goulston, Mark, on listening
government leaders
Grant, Adam
on givers
on purpose
on reciprocation
gratitude
group meetings
growth mindset
Haas, John, research on listening by
Haidt, Jonathan, research on emotions by
happiness, study of
harmonious passion
Harris Poll
Harvard Study of Adult Development
hiring, bias in
Hoffman, Philip Seymour, as actor
honest conversation
humorous stories
Ibarra, Herminia, on authenticity
Immelt, Jeff, on listening
Imperative
inattentional blindness
influence
as element of inspiration
inspiration as positive
and leadership shadow
and openmindedness
innovation
and openmindedness
and uncertainty
inspiration
and connection
day-to-day
defining
in difficult conversations
in group meetings
and Inspire Path model
as leadership imperative
and meaningful conversations
in networking
in on-to-one meetings
with openmindedness
personal story of
as positive influence
in presentations
quantitative research on
shown by role models
talking about
inspirational courage
inspirational leadership
inspired purpose
Inspire Path model
development of
quantitative research on
intentions
and authenticity
for presentations
situational, see situational intentions
transparency of
internal dialogue
attention to
and attention to conversation
internalized authenticity
Internet addiction
intrinsic motivation
intuition
The Invisible Gorilla (Chabris and Simons)
Jacobson, Lenore, research on potential by
JetBlue
joy
Joyce, Mary Ellen, on leadership training programs
judgment
and closed vs. open questions
in listening
Jung, Carl, on purpose
Kahneman, Daniel, research on thinking by
Keltner, Dacher, research on power by
Kristof, Nicholas, on emotion in stories
language
authenticity and use of
declarative
emotive
qualified
leaders
attention of
authenticity of
conviction of
with courage
defining
energy displayed by
energy of
government
influence of
leading by values
modeling personal purpose
and mood contagion
as multipliers or diminishers
openmindedness of
and potential of others
potential recognized by
risks taken by
as source of stress
storytelling by
uncertainty embraced by
virtual
women
leadership
authentic
authenticity and maturity of
inspirational
leadership imperative
leadership shadow
leadership story
authenticity in
of overwhelm
personal
leadership training programs
Leading Thinking program
letting go, courage to
Levitin, Daniel, on pre-mortems
liking
appeal to
as element of influence
of political candidates
Lincoln, Abraham, speaking level of
listening
action plan for improving
and attention to conversations
deep
importance of
for others’ agendas
out of curiosity
as skill
for subtext
for text and subtext
and understanding
for whole person
wrong ways to engage in
location, changing
logical appeals
Loyola University
Man’s Search for Meaning (Viktor Frankl)
McDonald’s
meaning
and emotions
and passion
and usefulness
in work
meaningful conversations
meetings
corporate
group
one-to-one
presentations
virtual
Mehrabian, Albert
research on nonverbal communication by
mentorship
messages
emotional connection to
owning
visualizing before communicating
metaphoric stories
Michaels, Lorne, as producer
middle p purpose
millennials
and authentic leadership
perception of corporate purpose by
mindfulness
to address overwhelm
and power of pause
MindSet (Carol Dweck)
mindset, fixed vs. growth
mobile phones
modeling
of authenticity
of energy
and leadership shadow
of personal purpose
mood contagion
and courage
and energy
moral dumbfounding
motivation
as element of inspiration
in inspiration
intrinsic
love or fear as
role models as
and transparency illusion
Mulally, Alan, at Ford Motor Company
multipliers
Multipliers (Liz Wiseman)
multitasking
NATO (not attached to outcome) approach
negotiation
networking
attention in
inspiration in
in Signature Leaders program
New York University
Nichols, Ralph, on listening
nonverbal communication(s)
attention to
and conviction
in difficult conversations
of engagement
in listening
matching verbal and
see also body language
Nooyi, Indra
leadership story of
on whole-heartedness
not attached to outcome (NATO) approach
obsessive passion
on-to-one meetings
open (body language)
Open, Up, and Toward (OUT)
openmindedness
acknowledgment of other viewpoints in
action plan for increasing
and being present
and courage
and entrepreneurship
and influence
inspiration with
and not attached to outcome approach
open questions for
preparation for
self-reflection for
and thinking patterns
and uncertainty
open questions
orientation
physical, and body language
toward purpose-driven communications
OUT (Open, Up, and Toward)
overwhelm
action plan for addressing
and assumptions
choosing to challenge
costs of
and fear
mindfulness to address
personal story of
recognizing
situational intentions to address
Overwhelmed (Brigid Schulte)
Overworked and Overwhelmed (Scott Eblin)
owning the message
oxytocin
parasympathetic nervous system
Parks, Rosa, courage of
passion
and conviction
and emotions
and energy
loss of
in presentations
passionate (inspiration factor)
peer pressure (element of influence)
perfectionism
performance
performance reviews
personal (inspiration factor)
recognizing other’s
when challenging assumptions
personal presence brand
and authenticity
and personal purpose
personal purpose
action plan for
changing nature of
and corporate purpose
discovering
helping others find their
leaders modeling
and personal presence brand
risks taken for
role models for
self-reflection on
personal strengths
communicating about other’s
and potential
and purpose
persuasion, elements of
Pew Research
physical movement
political candidates
likability of
speaking level of
political careers
positive influence
posture
potential
action plan for developing other’s
power of communicating
recognizing other’s
shown by role models
and superbosses
potential-oriented visions
potential stories
power
of communicating potential
and mood contagion
of stories
power differential
power of pause
The Power of Presence (Kristi Hedges)
power poses
pratfall effect
preferences, and influence
“pre-mortems”
preparation, for openmindedness
present (inspiration factor)
presentations
pride
priority(-ies)
purpose as
yourself as
problem solving
purpose
action plan for
and forward momentum
government leaders’ need for
helping others find
importance of
misaligned with corporate values
personal, see personal purpose and personal strengths
process of finding
purpose of
in relationship to others
types of
and usefulness
and work enjoyment
purposeful (inspiration factor)
Pygmalion effect
qualified language
questions
about relationships with others
in consideration of risks
to create inspiration
to find forward momentum
to find job enjoyment
to find personal strengths
to find usefulness of work
open vs. close-ended
in purposeful conversations
Rafiq, Atif, risks taken by
recency bias
reciprocation appeal to
of authenticity
as element of influence
recognition
of other’s potential
of overwhelm
of personal energy
REI
relating stories
relationships
disclosures in
and purpose
Reporter (film)
respect, listening to show
rhetoric
risk(s)
courage to take
required for change
taken for personal purpose
role models
finding your own
and leadership shadow
Roosevelt, Franklin Delano, energy of
Rosenthal, Robert, research on potential by
Ryan, Richard, research on motivation by
sacred spaces
Sandberg, Sheryl, personal priorities of
scalability
of authenticity
of inspiration
scarcity
appeal to
as element of influence
Schön, Donald, on double loop learning
Schulte, Brigid, research on overwhelm by
Schultz, Howard, leadership story of
Schwartz, Tony, on short breaks
Search Inside Yourself Institute
Self-Determination Theory (SDT)
self-reflection
before conversations
to discover personal purpose
for openmindedness
on personal purpose
Seymour, Carol, on Signature Leaders program
Shaw, George Bernard, on openmindedness
short breaks
Signature Leaders program
Simons, Daniel
Sinek, Simon, on purpose
situational intentions
to address overwhelm
in finding positive energy
for group meetings
slow thinking
small p purpose
smartphones
smiling
and embodied cognition
frequency of
as receptive body language
social intuitionism
social proof
appeal to
as element of influence
St. Jude’s Children’s Research Hospital
Starbucks
Start with Why (Simon Sinek)
Stevens, Leonard A., research on listening by
stories, and emotions
stress
leaders as source of
and overwhelm
physical and mental effects of
physical movement to release
stress triggers
Stritzke, Jerry, on values
subtext
in difficult conversations
listening for
superbosses
Superbosses (Sydney Finkelstein)
sympathetic nervous system
System 1 and 2 thinking
technology
and attention
costs of
and listening
TED Talks
tell courage
text, listening for
Thinking, Fast and Slow (Daniel Kahneman)
thinking patterns
Thrash, Todd, research on inspiration by
time
and divided attention
as finite
toward (body language)
transcendence (element of inspiration)
transmission, of inspiration
transparency
and courage
explicit
“transparency illusion”
Treasurer, Bill, on courage
Trust Barometer research study
trust courage
trustworthiness
try courage
Turkle, Sherry, research on attention and technology by
uncertainty
courage to handle
and openmindedness
unconscious biases
understanding
of energy
and listening
up (body language)
urgency
U.S. Army College
usefulness
validation
Vallerand, Robert J., research on passion by
values
corporate
courage to lead by
and personal presence brand
purpose misaligned with corporate
verbal communication
videoconferencing
viewpoints, acknowledgment of other
Virginia Tech
virtual leaders
virtual meetings
visions
communicating about
potential-oriented
vision stories
visualizing, before conversations
vocal variety
Volvo
VUCA (Volatility, Uncertainty, Complexity, Ambiguity)
vulnerability
as element of authenticity
expressing, in authenticity
in presentations
Williamson, Marianne, on fear
Wiseman, Liz, on multipliers
women leaders
work
enjoyment of
friends at
Yousafzai, Malala, courage of
Zak, Paul J., research on stories by