,

Contents

List of Project Workouts

Foreword by Robert Heller

Acknowledgments

Preface to the Fourth Edition by Ian Livingston

Introduction

Part One: Challenges To Be Faced

1 Challenges We Need to Face

Problems, more problems

Initiatives fail, are cancelled or never get started – why?

2 Advice the Best Organisations Give Us

The study

The lessons and their implications

But we’re different! – organisational context

Conclusion

Part Two: A Walk Through a Project

3 The Project Framework: An Overview of its Gates and Stages

Projects as vehicles of change

Internal and customer-facing projects

Stages and gates

The project framework

Some key questions

How can I apply the framework?

4 Who Does What?

The players

5 The Proposal: Identify the Need!

Overview

Key deliverable

Process steps

6 The Initial Investigation Stage: Have a Quick Look at It!

Overview

Key deliverables

Process steps

7 The Detailed Investigation Stage: Promising … Let’s Have a Closer Look

Overview

Key deliverables

Process steps

8 The Develop and Test Stage: Do It!

Overview

Key deliverables

Process steps

9 The Trial Stage: Try It Out

Overview

Key deliverables

Process steps

10 The Release Stage: Let’s Get Going!

Overview

Key deliverable

Process steps

11 The Post-Implementation Review: How Did We Do?

Overview

Key deliverable

12 Applying the Staged Framework

Four types of project

Fitting into the staged framework

Small stuff, or ‘simple’ projects

Agile or rapid projects

‘Just do it’ projects – loose cannons

Big stuff, or projects and subprojects

Work packages

The extended project life cycle

13 A Few Related Projects: Simple Programmes

Simple programmes

Sharing projects – interdependencies

Part Three: Dealing With Many Projects

14 Portfolios of Projects

The Business Programme

What’s different about Business Programme management?

Managing the portfolio

Prerequisites for effective portfolio management

15 There are Too Many Projects to Do!

Principles for selecting projects

Project authorisation

Selecting the right projects

Far too many projects!

Putting the brakes on

16 Have I Got the Resources?

Conditions for total resource planning

White space – the freedom to change

How can I meet the three conditions?

How detailed does resource forecasting need to be?

17 An Environment for Managing Your Portfolio

New structures for old

Support offices

The tools to help it work – systems

Lists – keeping tabs on your projects

Harnessing web technology

What would such a system look like?

Management accounting systems

Putting your systems together

Part Four: Making Projects Work For You

18 Project Teams and Style

Culture – the way we do things around here

Project teams

Leadership and influence

I thought you were doing that! – accountability

19 Project Setup

How to go about it

Set up the project team

Prepare a project definition

Prepare the project plan

Define your project organisation

Engage your stakeholders

20 Managing Benefits

Benefits and drivers

Forecasting benefits

Timing of benefits

21 Managing the Schedule

The project schedule

Summary and detailed schedule plan

Tracking progress toward your objectives

Schedule reports

Reports used when drafting a plan

Report used to update the forecast

Reports used for progress reporting

So why are we nearly always late?

22 Managing the Finances

The financial plan

Financial management controls

Estimating the costs

Authorisation to spend funds

Recording actual costs and committed costs

Financial reporting

Earned value

23 Managing What Might Go Wrong (or Right): Risks and Opportunities

Considering possible risks and opportunities

Addressing risk at the start of the project

Addressing opportunities at the start of the project

Monitoring once the project is in progress

Tips on using the risk and opportunity log

More sophisticated risk evaluation techniques

24 Managing What Has Gone Wrong (or Right!): Issues

What do we mean by ‘issues’?

When an issue is identified

Tips on using the issues log

25 Let’s Do It Differently!: Change Control

Controlling change

The change control process

Accountabilities for change decisions

The change request form

26 Reviews and More Reviews

Keeping sight of the objectives

Review when a proposal is raised

Review at the Detailed Investigation Gate

Reviews during the project

Project closure review

Post-Implementation Review

Recording agreement – quality reviews

27 Closing the Project

Project closure

The closure report

The closure meeting

Closure actions

Part Five: Implementing the Framework

28 Implementing the Framework

Advice from other organisations

Corporate maturity

Finding help in implementing a project’s approach

Justifiably different – tailoring

A strategy for implementation

Appendix A: Glossary

Appendix B: A project process framework

Index

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