About the Authors

KEN BLANCHARD

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Steve Smith Photography

Few people have impacted the day-to-day management of people and companies more than Ken Blanchard. A prominent, gregarious, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate people in the business world today.

From his phenomenal best-selling book, The One Minute Manager (coauthored with Spencer Johnson)—which has sold more than thirteen million copies and remains on best-seller lists—to the library of books coauthored with outstanding practitioners—Raving Fans, Gung Ho!, Leadership and the One Minute Manager, Whale Done!, and many others— Ken’s impact as a writer is extraordinary and far-reaching. Ken is the chief spiritual officer (CSO) of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Dr. Marjorie Blanchard, founded in 1979 in San Diego, California. He is also a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the board of trustees. Ken is the cofounder of The Center for FaithWalk Leadership, which is dedicated to having 6.8 billion souls served daily by inspiring and equipping people to Lead Like Jesus.

Ken and Margie, his wife of more than forty years, live in San Diego. Their son Scott, his wife, Madeleine, their daughter Debbie, and her husband, Humberto Medina, hold key positions in The Ken Blanchard Companies.

MARK MILLER

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A skilled communicator who truly loves what he does, Mark Miller originally joined Chick-fil-A behind the counter of a restaurant as a teenager. He has been a part of the Chick-fil-A corporate staff in Atlanta, Georgia, for more than thirty years. He has held several leadership positions within the company, including corporate communications, field (restaurant) operations, and quality and customer satisfaction. Currently he serves as vice president, training and development.

In addition to his work at Chick-fil-A, Mark is active in his local church and is also dedicated to helping develop churches around the globe.

Mark has spoken on numerous occasions at conferences and events in Africa, Asia, Eastern Europe, Central America, and throughout North America. He is a frequent speaker for the Willow Creek Association, as well as for several other organizations. He is currently helping EQUIP train millions of leaders in the international community. Among the wide variety of topics he addresses are leadership, creativity, team building, teaching skills, and evangelism. Mark communicates proven principles with a refreshing pragmatic perspective. His audiences enjoy his energy, his passion, and his bias for action.

Mark and Donna, his wife of more than twenty-five years, reside in the Atlanta area with their two children.

For more information on Chick-fil-A and its restaurants, please visit www.chick-fil-a.com.

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