Index
As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.
A
activities
interactions, defining 147-150
Activity Theory 70
adaptive ecocycle
conservation 116
criteria 115
exploitation 116
on TiSH scales 114
release 116
reorganization 116
Adjusted Clinical Group (ACG©) 40, 180
reference link 180
Agile 19
ambition
relating, to risk 192
Application Programming Interfaces (APIs) 76, 142, 172
Artificial Intelligence (AI) 27, 38, 76, 139
healthcare use cases 39
assessments, performing 193
appreciative assessments 196, 197
qualities checklist, for readiness 194
scaling question assessment 195
Azure Generative Pretrained Transformer 3 (Azure GPT-3) 77
B
BAIT principles 104
Blue Line concept 45
business intelligence (BI) 51
Buurtzorg 144
URL 11
C
campaign
defining, for transformation 95
CanMEDS framework 104
Capability Maturity Model (CMM) 185
levels 186
care teams
journey, structuring for 150, 151
case management
teams 166
CENELEC 176
Certifying Agency (CA) 167
Chief Medical Officer (CMO) 33
Clinical Information Models (CIMs) 171
Clinical Reasoning Cycle (CRC) 213, 216
phases 214
Cloud adoption frameworks (CAF) 201
references 201
collaboration 99
Community Canvas
reference link 209
Community Capacity Management (CCM) 65
complexity
complex systems
component categories, system
actors 140
controllers 141
environment 141
sensors 141
stimuli 141
computerized tomography (CT)-scan 84
Continuous Integration and Continuous Deployment (CI/CD) 200
coordination 99
creativity 99
Customer Objectives, Application, Functional, Conceptual, Realization (CAFCR) 100, 193
Customer Objectives, Application, Functional, Conceptual, Realization through Reasoning Exploring Qualifying Specifying (CAFCR REQS) 157
D
data domains
data-driven decisions, with OODA 79-81
Definition of Done (DoD) 69
delegation 99
demographic drivers 8
cycle 55
used, for enabling journey 155-158
experience 155
recognizing, in actual transformations 229
support 155
tell 157
value 156
value creation 92
diagnostics
role 12
diagnostics loop 81
digital healthcare activity triangle 71
Digital Imaging and Communications in Medicine (DICOM) 30, 61
Digitalization Maturity Model (DMM) 187
digital transformation
building 5
digital twins 7
digitization impact
directed care 31
process 227
direction 99
disciplines, for transformation
architecture of technology 18, 19
communities on medical outcomes, working with 21, 22
exploring 16
reference architecture, working with 19, 20
system engineers, working with 16-18
Distributed Data System by Object Management Group (OMG-DDS) 177
Distributed Data System (DDS) 172, 218
E
ecocycle 113
Lippitt-Knoster and Rogers/Moore, combining 128
planning 118
Ecosystem Micro Communities (EMCs) 23, 199, 206
e-doctor 68
E-health Care Model (ECM) 27, 32-34, 65, 82
Stepped Care approach 33
electrocardiogram (ECG) 10, 142
Electronic Health Records (EHR) 96
Electronic Patient Record (EPR) 29, 51, 76, 134, 189
electronic record (EHR) 157
end-to-end (E2E) autonomous tools 68
Enterprise Resource Planning (ERP) 51, 76, 134
Entity Relations Diagram (ERD) 171
Entrepreneurial Ecosystem Enabling Organization (EEEO) 83, 122, 165
e-nurse 68
epic 106
European Health Data Space (EHDS) 30, 177, 218
F
Fast Healthcare Interoperability Resources (FHIR) 30, 61
Food and Drug Administration (FDA) 53
command 49
communications 49
control 49
coordination 49
Forest-level SoS 62
G
General Data Protection Regulation (GDPR) 30, 54
General Practitioner (GP) 14, 166
Goldilocks zone 6
Google Cloud Platform (GCP) 200
greenfield 77
Groninger Wellbeing Indicator (GWI) 156
GROW model 98
goals 98
options 98
reality 98
will 98
H
Habitania 96
healthcare 9
disruption 9
healthcare activities
experiencing 57
supporting 57
valuing 57
Healthcare Information and Management Systems Society (HIMSS)
models 187
healthcare IoT devices 42
healthcare use cases, AI
clinical path optimization 39
diagnostics 39
health analytics, on populations 40
treatments 39
Health eXperience (HeX) 13, 31, 150, 171, 226
Health Insurance Portability and Accountability Act (HIPAA) 30, 54
Health Level Seven (HL7) 30, 61
HeX ME (HeXME) 84
House of Quality (HoQ) 104
human-centric IT 68
human interaction, on health journey 73, 74
human-centric transformation
modeling 90
human factors
in TiSH staircase 86
human interaction
designing 77
human measure 67
Human Resources Management (HRM) 51, 167
Human Systems Integration (HSI)
first-principle redesign 76
robotic process automation (RPA) 76
screen integration 76
workflow engines integration 76
I
Identity and Access Management (IAM) 175
If This Then That (IFTTT) 76
Industry 4.0 Maturity Index 185, 187
culture 188
information systems 188
organizational structures 188
resources 187
stages, for increasing maturity 188
industry platform (IP) 84, 122
characteristics 32
process 226
teams 168
Integrated Care Program (ICP) 32
integrated healthcare services 97
Integrating the Healthcare Enterprise (IHE) 178
integration
enabling, in operations framework 175
Integration Platform (IP) 166
Intensive Care Units (ICUs) 31
interacting systems, combinations
acknowledged 50
ad hoc 50
collaborative 50
directed 50
interactions
defining, in activities 147-150
International Classification of Functioning, Disability, and Health (ICF) model 50, 134, 171
International Council of Systems Engineering (INCOSE) 48
reference link 75
International Organization for Standardization (ISO) 50, 54, 79
Internet of Things (IoT) 27, 42, 151, 171
interoperability
Interoperability and Integration (I and I) 62
Interoperable Health Enterprise (IHE) 171
in vitro diagnostic devices (IVDs) 53
IT resources 172
J
journey
defining, with W-questions 150, 151
how question 151
structuring, for care teams 150, 151
structuring, for patients 150, 151
Journey Interaction Mapping (JIM) 218
Journey Interaction Matrix (JIM) 152, 153, 163, 224
digital enablers 154
used, for plotting touchpoints on health journey 152, 153
with rehabilitation journey OODA loops 154
K
Key Performance Indicators (KPIs) 180
L
lead users 69
Lippitt-Knoster Model 126
with Rogers adoption curve 127
M
maturity-driven program management 197-201
maturity models 185
reference link 187
micro-enterprises (MEs) 83
implementing, as disruptive model 84-86
user MEs 86
micro-segmentation 175
microservices 76, 140, 141, 172, 174
Minimal Viable Product (MVP) 116, 143, 209
Mission-level SoS 62
Mobile Acute Nurse (MAN) 34
Model-Based Systems Engineering (MBSE) 93, 221
monolithic systems 76
MoT (Moment of Truth) 23
N
networked care teams
networked care, TiSH
never trust, always verify principle 175
next-generation medicine 97
noncommunicable diseases (NCDs) 8
O
observation loop 81
Observe-Orient-Decide-Act (OODA)
activities, enabling 136, 137, 148
applying, to transformation 223, 224
feedback loops, applying to create transformative platforms 139
steps, in digital provisioning 134
Observe, Orient, Decide, Act (OODA) loop 23, 80-82, 92, 133, 224
data, processing with 138, 139
essence 82
implementing 133
in digital provisioning 135, 136
operating with 83
Observe, Orient, Decide, Act (OODA) loop, external relations
command 225
communication 225
control 225
coordination 225
omniversal care 13
omniversal care HeXagon, for HeX 14, 15
OODA shared mental model
building blocks, applying 132, 133
Open Digital Architecture (ODA) 176
operations framework 172
integration, enabling in 175
P
panarchy connections 117
panarchy principles, applying to TiSH 118
care network ecocycle, defining 124, 125
individual ecocycle, defining 119, 120
organization ecocycle, defining 121-124
team ecocycle, defining 120, 121
patient-centric networks
Technology-Enabled Care (TEC) teams, integrating with 169-172
patient-centric thinking 23
patients
journey, structuring for 150, 151
Personal Data Stores (PDS) 96
Personal Health Records (PHR) 96
Picture Archiving and Communication Systems (PACSs) 134
platform design toolkit (PDT) 122
platform-driven transformation
Point of Care Environments 171
policies and regulations 53, 54
principles, to be followed during transformation
inhibitions, anticipating 230
leadership 230
learn 231
process development 106
product definition 106
product development 106
Q
quality assurance (QA) 51
quality control 106
Quality Function Deployment (QFD) method 100, 105, 148
R
reasoning framework 93
operational layer 94
strategy layer 94
tactical layer 94
Reference Architecture for Health (RA4H) 20, 23
relations
defining 50
Rendanheyi model 83, 84, 92, 122, 125, 165, 206
REQS layers
exploring 103
qualities 103
reasoning 103
submethods 103
research and development (R&D) 86
Response and Coordination Center (RCC) 34
Return on Investment (ROI) 180
risks
mitigating 229
data collection 145
OODA design principles, applying 146
reference link 146
Robotic Assisted Surgery for Patient 40
Robotic Process Automation (RPA) 76, 140
robotics 40
robots
service robots 41
social robots 41
surgical robots 40
rules of engagement 53
S
screen integration 76
Shared Services Platform (SSP) 84, 122, 168
Site Reliability Engineering (SRE) 221
Skills Framework for the Information Age (SFIA) 8 104
Software as a Service (SaaS) 200
Software Bill of Materials (SBOM) 53
Software Engineering Institute Capability Maturity Model Integration (SEI CMMI) 186
SOLID 178
Solution-Focused Therapy (SFT) 213-215
specialized users 69
stepped care
ECM 0 33
ECM 1 34
ECM 2-4 34
ECM 5 34
ECM 6 34
teams 167
stories, from transformers
Quint, Geert 234
storytellers 68
supporting users 70
sustainable healthcare 95
System of Systems Engineering (SoSE) 61, 90
System of Systems (SoS) 50, 205
systems
defining 51
Systems Engineering Body of Knowledge (SEBoK) 48
reference link 48
systems engineering (SE) 68
Systems Engineering Vision 2035 (Vision 35) 75, 76
Systems Innovation
reference link 129
systems of engagement (SOEs) 77
systems of record (SORs) 77
T
team members
technologies
applying, in networked care 42, 43
integrating 38
Technology Enabled Care (TEC) 18
governance 181
used, for integration in community 217, 218
Technology Enabled Care (TEC) teams 97, 148
actions 78
integrating, with patient-centric networks 169-172
interaction, with OODA activities 164
Observe, Orient, Decide, Act (OODA) 79-82
omniversal care 213
procedures 78
processes 79
quadruple aim, for sustainable healthcare 218-221
tasks 78
workflows 79
working together 78
technology-enabled health service 159
TECOM 176
Test-Driven Development (TDD) 221
The Open Group Architecture Framework (TOGAF) 17
Theory of Constraints (TOC) 197
Time-Driven Activity-Based Costing (TDABC) 219
TIMN model 125
Total Cost of Ownership (TCO) 180
campaign, defining 95
challenge 23
disruption in healthcare 9
for organizations 97
for people 97
for teams 97
stage, setting 4
Transformation in Sustainable Healthcare (TiSH) 4, 47, 89
as maturity exploration framework 189, 190
human factors, in staircase 86, 87
recognizing, in actual transformations 228, 229
staircase 5
treads 5
transformation of elderly care
reference link 157
transformation plan
Ecosystem Micro Communities (EMCs) 205-208
health experience EMCs 208
transformation strategy
transformation teams
empowering 221
transformative resources
treads
Capabilities 5
Capacity 5
Health 5
Lifestyle 5
Participate 5
Skills 5
transition rollercoaster 112
Treatments 5
treatment loop 81
Trees-level SoS 62
trust 173
U
user classes 171
User Interface (UI) 172
user MEs 86
user stories
user types, as storytellers
lead users 69
specialized users 69
supporting users 70
V
Value-Based HealthCare (VBHC) 60
themes 219
Value, Objectives, Indicators, Confidence, and Experience (VOICE) 56
VAS score 148
virtual collaboration, with telehealth
E-health Care Model (ECM) 32-34
HeX participation outlook 31, 32
hospital to home, connecting with virtual care at scale 34, 35
networked care 37
treads of networked care, working with 35, 36
Visual Analog Scale (VAS) 148
Voice of the Customer (VoC) 104
VUCA world 129
W
Web3 173
World Health Organization (WHO) 8, 54
Z
Zapier 76