To all HR professionals who constantly strive to do better. This book is dedicated to all the new human resource management professionals who are entering our field of special skills. We need new talent. Whether you are in HR for your entire career or on a rotational assignment, we welcome you and want you to know how important your role is going to be for your organization.

—The authors

To Steve, Malea, and Siena for your love and encouragement. To my parents for being lifelong examples of what it means to have the “heart” of an HR person.

—Christina Nishiyama

I dedicate this book to my first HR boss, the late John Sharkey, who guided me to the career path of human resources, becoming my mentor and inspiring me to do well as an HR professional. He has left a great legacy for the profession.

—Dory Willer

My efforts are dedicated to the HR professionals who will find excitement and confidence in the process of gaining professional certification. Congratulations on your achievement.

—Bill Truesdell

I dedicate this book with love to my wife, Cheryl. Through days and nights, thick and thin, and months that have grown into years, you are always there—sometimes for support, sometimes for your knowledge and insights, sometimes to push, and sometimes just to be together. You are my rock. I love you!

—Bill Kelly