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Connect is a book you take with you to crucial business meetings, to meetings with your boss, even conversations with co – workers.

It will be your guide through the maze of complex relationships, the tensions of high stakes situations and help you get what you really want.

Connection and the ability to connect with each other will help you take your communication skills to the next level.

Connect will help you understand what Connection is, what type of Connector you are, and give you a simple model to Connect better with others in an honest and meaningful way.

Using the RESOLVE model, you’ll find practical and easy to use tools to manage work place anxiety, speak truth to power, handle situations when the stakes are high and the route to a favourable outcome appears to be blocked, and it gives a structured way to connect and achieve outcomes:

  • Reality – separate facts from assumptions?

  • Expectations – clarify the ‘wants’

  • Support – how to listen, validate and commit

  • Outcome – review your open and hidden outcomes?

  • Learn – Notice what works and build on it still further

  • Vulnerability – Validate effort and allow for emotions and vulnerability

  • Evolve – Move to the next level

Connect your guide to connecting and relationships in a complex world.

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Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. About the authors
  5. Prologue
  6. Setting the scene
  7. Part I Connection. What is it? Why is it the key?
  8. 1 What is connection and how will this help you?
  9. 2 What are the common obstacles and fears?
  10. 3 What type of connector are you?
  11. 4 How do different connectors connect?
  12. 5 Strengths and overdone strengths
  13. Part II ‘RESOLVE’ model of connecting
  14. 6 The RESOLVE model of connection
  15. Realise reality
  16. Establish clear boundaries
  17. Seek support
  18. Own it!
  19. Listen
  20. Validate
  21. Evolve
  22. 7 Seven ways for creating positive connections
  23. Part III How to improve communication and working relationships
  24. 8 How to connect across cultures
  25. 9 How to connect across ages
  26. 10 How to connect in a digital age
  27. Appendix
  28. References
  29. Acknowledgements
  30. Index
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