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Book Description

Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage provides a game plan for integrating technology to build a smarter, more customer-centric business. Using a series of case studies as examples throughout, the book describes the agility that comes from collaborative commerce, and provides key decision makers the implementation roadmap they need to build a successful business ecosystem. The focus is on Business Agility Readiness in terms of the five major changes affecting the information technology landscape, and how data-driven delivery platforms and decision-making processes are being reinvented using digital relationships with a social business model as the consumer world of technology drives innovation and collaboration.

Cloud computing, social media, next-gen mobility, streaming video, and big data with predictive analytics are major forces now for a competitive advantage, and Creating Business Agility provides leaders with a roadmap for readiness. Business leaders tasked with innovation and strategy will find that Creating Business Agility provides important insight from an informed perspective.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Foreword: How to Survive in the Jungle
  6. Preface
  7. Chapter 1: Bridging the Digital Divide
    1. Business Agility Concepts
    2. Digital Business Organization
    3. Business Ecosystem Strategic Concepts
    4. Stages of Business Ecosystem Coevolution
    5. Digital Business Stakeholders
    6. Ecosystem Hub Concepts
    7. Ecosystem Hub Implementation Concepts
    8. Ecosystem Hub Roadmap for Business Agility Readiness
    9. Balanced Scorecard Delivering Business Value
    10. Change Management Imperatives
    11. Customer-Centric Business Strategy
    12. Business Agility Alignment Issues
    13. Business Agility Readiness Roadmap
    14. Sonoma County Tourism Sneakaway Marketing Campaign Leverages Hybrid Cloud Deployment as Platform for Ecosystem Hub
    15. References
  8. Chapter 2: Disruptive Innovation and Evolving Business Model
    1. Disruptive Innovation Creates Business Dilemma
    2. Disruptive Innovation Introduces New Paradigm
    3. Service-Oriented Architecture and Business Process Management Drive Systems of Engagement
    4. CIO-CMO Alignment via Business Process Management and Balanced Scorecard
    5. Business Agility Readiness Transformation
    6. Business Agility Circle of Influence
    7. What Is Multidimensional Scoring (MDS)?
    8. Measuring Relationship in Systems of Engagement
    9. Listening to Own Conscience: Fourth Dimension in Driving Agility
    10. Video: New Disruptive Technology for Digital Content
    11. Travel Industry Disruption by Force 5 Tornado
    12. References
  9. Chapter 3: Hyperconnectivity Drives Innovation
    1. Paradigm Shifts: Mainframes to Client-Server to Cloud Computing
    2. Next Evolution: Large Data Center—Grid Computing—Cluster Computing
    3. Defining Cloud Computing
    4. What Is Cloud Computing?
    5. Key Business Drivers for Cloud Services
    6. Business Value Propositions for Cloud Computing
    7. President Obama Election Campaign Leverages Cloud to Win
    8. Concerns and Risk Assessment of Cloud Computing
    9. Understanding Cloud Architecture
    10. Cloud-Based Solutions to Meet the IT Needs of Multiregional Branch Offices
    11. Advantages of Cloud Computing-Based Solution
    12. Design and Deployment Strategy for Cloud Services
    13. Five Steps in Cloud Apps Deployment
    14. Obstacles and Opportunities for Cloud Computing
    15. Driving Growth More Efficiently
    16. Database Services on a Private Cloud
    17. Security Considerations in Private and Public Clouds
    18. Virtual Machine Introspection
    19. Service-Level Agreement
    20. Intellectual Property Rights
    21. References
  10. Chapter 4: Breaking the Barrier of Physical Infrastructure
    1. Effective Use of Technologies
    2. Reduce Cost to Your Advantage
    3. Amazon and eBay Business Models: Breaking the Barrier of Physical Infrastructure
    4. Education: Going beyond Physical Boundaries
    5. Massive Open Online Courses: Breaking Physical Boundaries in Education
    6. Khan Academy: Making a Great Impact in Education
    7. Health Care Services Leveraging Outsourced Services
    8. Assembly: Outsourced by Apple in China
    9. Manufacturing Outsourcing: Levi Strauss & Co.
    10. Travel and Hospitality Sectors: Breaking Physical Boundaries
    11. Software Development Leverages Global Resources
    12. AEC Industry Removes Barriers
    13. Converging Technology: Inside the Force 5 Tornado for the Perfect Storm
    14. Transformation, Synergy, and Innovation through the Cloud1
    15. References
  11. Chapter 5: Power of Collaborative Management
    1. Collaborate for Better Execution and Effective Decision Making
    2. Use of Wiki in Enterprise-Wide Team Collaboration
    3. Central Desktop: Powerful Tool for Effective Team Collaboration
    4. Mindjet (Spigit): Great Tool for Collaborative Ideation
    5. Oracle WebCenter: Enterprise-Wide User Experience Tool
    6. Oracle Social Network: Cloud-Based Enterprise-Class Collaborative System
    7. CIO-CMO Collaborative Alignment
    8. References
  12. Chapter 6: Mobility Drives Agility
    1. Convergence of Consumer Electronics into Smart Devices
    2. Mobility Strengthens Ecosystemism
    3. Location-Based Targeted Customer Outreach
    4. Mobile Development Framework
    5. Next Generation of Applications Leverages Mobility Platform
    6. Enterprise Mobility Platform
    7. Mobile Deployment Framework
    8. Smart Devices Protection Is Important
    9. Mobotory: Business Agility Strategy in Action
  13. Chapter 7: Listening to the Voices
    1. Social Media: A New Disruptive Revolution
    2. Mobility: Enable Agile Relationships
    3. Customer Engagement: Key Business Challenge
    4. Personalization: A Key Tenet of User Engagement in Business
    5. Sentiment Analytics: A Better Way to Drive Business Focus and Agility
    6. Change Management and Business Agility for Social Media
    7. Oilstop: Using Big Data to Drive More Intimate Customer Relationships, and Social Media to Enhance Community
  14. Chapter 8: Role of Collective Intelligence
    1. Why Should You Care about Big Data?
    2. What Do Key Characteristics Signal about Big Data?
    3. Does Size of Data Really Matter?
    4. How Complex Is Big Data?
    5. How Does Big Data Coexist with Existing Traditional Data?
    6. How Big Is the Big Data Market?
    7. How Would You Manage Big Data on Technology Platforms?
  15. Chapter 9: Cultivating Knowledge Ecosystems
    1. Knowledge Management Disciplines and Technologies
    2. Force 5 Tornado Convergence Creates Business Agility
    3. How Team Oracle Wins AC34 with Big Data Analytics for Adaptive Decision Making
  16. Chapter 10: 2020 Foresight
    1. Ecosystemism
    2. Consumerization of Information Technology
    3. The Internet of Things
    4. Industrial Internet
    5. Internet of Everything: Cisco
    6. Saving Costs in Home Utilities
    7. Bionics: Wearable Contact Lenses
    8. What to Expect with a Customer-Centric Business in 2020
  17. Epilogue: Selling Sonoma County Wine Country
  18. About the Authors
  19. Acknowledgments
  20. Index
  21. End User License Agreement
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