- A/B split test
- Abilities
- Access from anywhere
- Accomplishments
- Achievement
- Acquisition marketing
- Adaptive strategic planning
- Adrian award
- AEC industry
- Agile approach marketing
- Align stage
- Aligning benefits
- Alignment increasement ways
- Alignment via business process management
- Amazon Elastic Compute Cloud (EC2)
- Amazon Web Services (AWS)
- Amazon.com as maturity
- Amit, Srivastava
- Amritanandamayi, Mata
- Analytics
- Analyze via knowledge management
- Apple assembly in China
- Application programming interfaces (APIs)
- Architecture as ecosystem hub (vVIC)
- ARM (Advanced RISC Machines)
- Artificial intelligence (AI)
- Assessment
- Attract step
- Attribute-based access control (ABAC)
- Audit control
- Auditing, monitoring, and risk management
- Australian government cloud computing assessment
- AustralianSuper (case study)
- Authority in an established ecosystem
- Auto sensors
- Automatic license plate readers (ALPRs)
- B2E (business-to-enterprise)
- Balanced card delivering business value
- BAR. See Business agility readiness (BAR)
- Barrier breaking
- Behavioral targeting adapting to visitor browsing
- Behind the Cloud (Benioff, M.)
- Benefits
- to customers
- of engage stage
- of lifetime customers
- of nurturing
- to organization
- Benioff, Marc
- Better execution and effective decision making
- Bifulco, Ryan
- Big data, collective intelligence role
- Big data and traditional data:
- auto sensors in insurance
- executive insights
- public safety
- smart electric meters
- Target
- Big Data, key characteristics on:
- value
- variety
- velocity
- volume
- Big data market size
- Big data on technology platforms:
- about
- in-database analytics
- executive insights
- Hadoop and big data problems
- in memory analytics
- non-Hadoop big data problems
- Oracle and big data challenges
- Oracle Big Data appliance
- Passoker online betting optimization
- predictive analytics
- tools, platforms, and applications
- Big Data's Biggest Role: Aligning the CMO & CIO (CMO Council)
- Bionic contact lenses
- Biyani, Gagen
- BOLO (be on the lookout)
- BPM. See Business process management (BPM)
- BPO (business process outsourcing). See Business process outsourcing (BPO)
- Breaking barriers
- BRIC countries
- Bring your own devices (BYOD)
- BtoB (magazine)
- Building agility concepts
- Burman, Linnea
- Business agility:
- alignment issues
- circle of influence
- definition
- gap analysis
- readiness road map
- readiness transformation
- Business agility creation
- about
- challenges and opportunities
- hybrid cloud deployment as ecosystem hub platform
- lessons learned
- next steps
- overview
- problem
- solutions
- Business agility readiness (BAR)
- Business consideration for mobile platform deployment
- Business ecosystem strategic concepts
- Business intelligence (BI)
- Business process management (BPM)
- Business process outsourcing (BPO)
- Business value propositions for cloud computing
- Business-to-consumers (B2C)
- Business-to-enterprise (B2E)
- BYOD. See Bring your own devices (BYOD)
- Cabrerizo, Javier
- Call details records (CDRs)
- Campaign performance
- Campaign results
- Canadian Partnership against Cancer
- Capital expenditure (capex)
- Carroll, Dave
- Carter, Sandy
- Castiglioni, Fabio
- CDH (Clodera's Distribution Apache Hadoop)
- CDRs (call details records)
- CE (consumer electronics)
- Central desktop for effective team collaboration
- Central hub
- CFOs (Chief Financial Officers)
- Challenges
- Challenges and opportunities:
- about
- destination marketing organizations
- DIMO challenges and opportunIties
- and opportunities
- travel life cycle management scenarios
- Change management and business agility for social media:
- about
- evaluation as success and results or ROI
- execution
- executive insights
- goals
- notable interactions
- strategy and tactics
- Change management imperatives
- Change timing
- Checklist
- Chester Zoo (case story)
- Chief Financial Officers (CFOs)
- Chief Information Officer (CIO)
- The Chief Information Officer's Body of Knowledge, (Lane D.)
- Chief Marketing Officers (CMOs)
- “Chief of the Year” (Nelson, F.)
- Chief Technology Officer (CTO)
- Choices available
- Chopra, Deepak
- Christensen, Clayton
- CIO
- CIO Insights:
- CIO-CMO alignment via business process management and balanced scorecard:
- about
- adaptive strategic planning
- adaptive strategic planning framework
- analyze via knowledge management
- business agility
- execute via balanced scorecard
- measure via business monitoring
- model via dynamic simulation
- CIO-CMO collaborative alignment
- Cisco TelePresence
- CIT (computing and information technology)
- Clodera's Distribution Apache Hadoop (CDH)
- Cloud and transformation to innovation
- business intelligence and cloud game changer
- cloud security challenges
- effects on CIO
- information technology revolution
- IT consumerization root
- IT in new world
- IT personnel unreality
- conclusion
- Cloud apps deployment steps
- challenges
- integrate applications and plans
- manager user access challenges
- provisioning with identity manager
- Cloud architecture understanding
- cloud service and security
- virtualism and cloud development
- virtualism and server consolidation
- virtualization platforms
- Cloud computing concerns and risk adjustment
- Cloud computing, defined by NIST
- cloud deployment models
- essential characteristics
- executive insights
- Savvis deploys PaaS
- service models
- Cloud computing, defining
- Cloud computing, obstacles and opportunities
- Cloud computing-based solution advantages
- Cloud deployment models
- Cloud operating environment (CoE)
- Cloud Security and Privacy (Mather, Kumaraswamy and Latif)
- Cloud security challenges
- Cloud service:
- Cloud service provider (CSP)
- Cloud services, strategy
- access from anywhere
- audit control
- on-demand elasticity
- geolocation independence
- managed interface
- source independence
- Cloud-based enterprise-class collaborative system
- Cloud-based solution to meet IT needs
- Australian government cloud computing assessment
- cloud service model
- federated cloud
- hybrid cloud
- National Australia Bank and cloud-based service
- private cloud
- public cloud
- CloudOE
- CMOs (chief marketing officers). See Chief marketing officers (CMOs)
- CMS (content management system). See Content management system (CMS)
- CoE (cloud operating environment). See Cloud operating environment
- COGS (cost of goods sold). See Cost of goods sold (COGS)
- Collaboration level
- Collaborative commerce (e-commerce)
- Collaborative management power
- for better execution and effective decision making
- central desktop for effective team collaboration
- CIO-CMO collaborative alignment
- cloud-based enterprise-class collaborative system
- collaborative tool for ideation
- enterprise-wide user experience tool
- Oracle social network
- Oracle Webcenter
- wiki use in enterprise-wide collaboration
- Collective intelligence role:
- about
- big data
- big data and traditional data
- big data, complexity of
- big data market size
- big data on technology platforms
- data size importance
- executive insights
- key characteristics on Big Data
- “The Coming Era of ‘On-Demand’ Marketing” (Dahlström and Edelman)
- Commit step
- Communicate step
- Communication and customer interaction mode
- Communication level
- Complex event processing (CEP)
- Complexity
- Compound annual growth rate (CAGR)
- Computed aided design (CAD) files
- Computing and information technology (CIT)
- Connected customer and connected marketing
- Connected customer era
- Connected data
- Connected view power
- Connections
- Consumer electronics (CE)
- Content and context
- Content management system (CMS)
- Contextualization
- Control
- Convention and visitor bureaus (CVBs)
- Convergence of consumer electronics into smart devices:
- Cooperation level
- Coordination level
- Corporate IT
- Cost of goods sold (COGS)
- Cost reduction advantage, customer interaction center offshore locations
- Covey, Stephen R.
- Creating Business Agility
- Creation
- Critical content identification process
- CRM (customer relationship management),. See Customer relationship management (CRM)
- Cross-channel marketing portfolios
- Cross-channel nurturing steps development
- Crossing the Chasm (Moore, Geoffrey)
- Crudele, Michele
- CSP (cloud service provider)
- Culture
- Cunningham, Ward
- Current state
- Customer and visitor identification
- Customer benefits
- Customer engagement
- Customer experience:
- leader
- maturity
- maturity model mapping
- new owned channels
- optimization
- Customer intelligence alignment
- Customer journey:
- planning
- of today
- of tomorrow
- Customer life cycle (CLC)
- Customer lifetime value (CLV)
- Customer online and offline touchpoint access
- Customer relationship management (CRM)
- Customer segmentation
- Customer single view creation
- Customer value
- Customer-centric business expectations
- Customer-centric business strategy
- Customers
- Dahlström, Peter
- Dash, Jnan
- Data:
- collection through content profiles
- as glue
- lineage
- provenance
- Data security and storage
- data lineage
- data provenance
- Data size importance
- Data warehousing (DW)
- Database management
- Database services on private cloud
- Data-driven marketing and big data
- Decision phase
- Decision process reengineering (RPR)
- Decision support system (DSS)
- Dell's direct sales
- Deming, W. Edward
- Demographics
- Denial of service (DoS)
- Desai, Kalpesh
- Design
- Destination development
- Destination marketing:
- industry trends
- organizations
- Destination Marketing Association International (DMAI)
- Destination marketing associations (DMOs)
- Destruction
- Digit fingerprint
- Digital business:
- organizations
- stakeholders
- Digital divide:
- balanced scorecard delivering business value
- building agility concepts
- business agility alignment issues
- business agility readiness (BAR) road map
- business ecosystem strategic concepts
- change management imperatives
- customer-centric business strategy
- digital business organizations
- digital business stakeholders
- ecosystem hub concepts
- ecosystem hub implementation concepts
- ecosystem hub implementation concepts road map for BAR
- hybrid cloud as ecosystem hub platform
- stages of business ecosystem coevolution
- Digital media
- Digital relevancy map creation
- Digital strategy
- Digital video:
- in marketing
- in media and entertainment
- DIMO challenges and opportunities
- Disruptive innovation:
- and business dilemma
- introduces new paradigm
- Disruptive innovation and business dilemma
- Disruptive innovation and evolving business model:
- and business dilemma
- CIO-CMO alignment via business process management
- inner conscience in driving agility
- new paradigm
- relationship measurement in systems of engagement
- service oriented architecture and business process
- travel industry disruption
- video as digital content technology
- Distributed denial of service (DDoS)
- Distributed virtual center (vVIC) concept
- incremental implementation
- modularity
- scalability
- DMO ecosystem
- DMOs (destination marketing associations). See Destination marketing associations (DMOs)
- Domain naming systems (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Dynamic itinery services for travel life cycle management
- e-commerce (collaborative commerce)
- Economic denial of service (EDoS)
- Ecosystem:
- of an expansion
- pioneering on
- Ecosystem hub
- concepts
- implementation
- implementation concepts
- road map for BAR
- Ecosystem hub content management services
- Ecosystem hub implementation concepts road map for BAR:
- business agility gap analysis
- business agility readiness (BAR) assessment
- ecosystem hub implementation
- engagement value chain analysis
- strategic system of engagement architecture
- visioning via the strategic framework
- Ecosystem hub problem
- Ecosystem hub via simpleview platform
- Ecosystemism,. See also Mobility strengthening ecosystemism
- Edelman, David
- Educate phase
- Education vs. physical boundaries
- The 8th Habit (Covey, S.)
- EIP (enterprise information portal)
- Ellison, Larry
- Email marketing
- Engage stage
- Engagement value
- Engagement value chain analysis
- Engagement value scale (EVS)
- Enterprise data warehousing (EDW)
- Enterprise information portal (EIP)
- Enterprise mobility platform
- Enterprise Operating System (eOS)
- abilities of
- accomplishments
- features and benefits
- keys to success
- modular architecture feature
- Enterprise resource planning (ERP)
- Enterprise-wide user experience tool
- eOS (Enterprise Operating System). See Enterprise Operating System (eOS)
- ERP (enterprise resource planning). See Enterprise resource planning (ERP)
- Essential characteristics
- Evaluation as success and results or ROI
- Evans, Bob
- Exact, transform, and load (ETL)
- Examples, patterns and trends
- Execute via balanced scorecard
- Execution
- Executive buy-in lack
- Executive insights, individuals:
- Cabrerizo, Javier
- Dash, Jnan
- Desai, Kalpesh
- Halleck, Ross
- Harbinder, Khera
- Patel, Jeetu
- Sowa, Christowa
- Srivastava, Amit
- Upadhyay, Shashi
- Vaidyanathaswamy, Ramasubramanian
- Zafar, Naeem
- Zim, Markus
- Executive insights, topics:
- big data and traditional data
- big data on technology platforms
- change management and business agility for social media
- cloud computing, defined by NIST
- cloud computing-based solution advantages
- collective intelligence role
- convergence of consumer electronics into smart devices
- customer engagement
- mobility strengthening ecosystemism
- social media's disruptive revolution
- 2020 foresight
- Expansion of an ecosystem
- Experience analytics requirements
- Experiment and risk
- “Faster” (Hildebrand, C.)
- Federated cloud
- Fischang, Ken
- FK Distribution (case story)
- Forbes
- Force 5 Tornado
- Frank, Malcolm
- Friedman, Thomas L.
- Future
- Future Study (DMAI)
- Gap realization
- Geolocation independence
- Get Bold (Carter, S.)
- Glass Development Kit (GDK)
- Goals
- Google
- Google Glass
- Growth driven efficiency
- Guerra, Peter
- Hadoop and big data problems
- Hadoop Distributed File System (HDFS)
- Halleck, Ross
- Harbinder, Khera
- Harvard Business Review
- Hazare, Anne
- HCM (human capital management)
- Health care services and outsources services
- Health Insurance Portability and Accountability Act (HIPAA)
- Hedges, Michael
- Heuvel, Jill Vanden
- High definition (HD)
- High Performance Computing Cluster (HPCC) Systems
- Hildebrand, Carol
- HIPAA regulations
- History
- Home utilities cost saving
- Hornblower, Inc. marketing technology applications:
- CIO-CMO collaborative alignment
- current state
- experiment and risk
- marketing and information technology aligning
- plan of action
- problem
- technology pulled together
- lessons learned
- Hospitality Sales and Marketing Association International (HSMAI)
- HPCC (High Performance Computing Cluster) systems
- Human capital management (HCM)
- Human resources (HR)
- Hybrid cloud
- Hybrid cloud deployment as ecosystem hub platform
- Hyperconnectivity drives innovation
- cloud apps deployment steps
- cloud architecture understanding
- cloud computing concerns and risk adjustment
- cloud computing, obstacles and opportunities
- cloud computing-based solution advantages
- cloud services, strategy for
- cloud-based solution to meet IT needs
- database services on private cloud
- growth driven efficiency
- intellectual property rights
- key business drivers for cloud services
- next evolution
- Obama election and cloud to win
- paradigm shifts
- security considerations in private and public clouds
- virtual machine introspection
- ICT (information and communication technology)
- Identifying:
- content to match
- digit goals driving market objectives
- market objectives
- processes for engaging
- processes to nurture customers
- strategic objectives
- Identity and access management (IAM)
- Identity-as-a-service (IDaaS)
- Impact and alignment measurement requirements
- Impact and effectiveness balancing
- Incremental implementation
- In-database analytics
- Industrial internet:
- 2020 foresight
- interface innovation
- wireless electricity
- Industry comparison
- Information and communication technology (ICT)
- Information security components
- Information Technology Infrastructure Library (ITIL)-based processes
- Information technology (IT). See IT
- Information technology revolution
- Information Week
- Infrastructure as a Service (IaaS)
- Initiate stage
- Inner conscience in driving agility
- Dell's direct sales
- Oracle fusion applications
- The Innovators Dilemma (Christensen, C.)
- Inside Higher Ed
- Inside the Tornado (Moore, Geoffrey)
- Inspiration workshop
- Instant messaging (IM)
- Integrate applications and plans
- Intellectual property rights
- Intent
- Interface innovation
- International Data Corporation (IDC)
- Internet of Everything (IoE):
- about
- examples, patterns and trends
- Google Glass
- self-driving cars
- Internet of Things (IoT)
- Internet protocol (IP)
- Internet service providers (ISPs)
- In-the-movement behavior
- Investing where needed
- IT:
- architecture
- consumerism
- consumerization root
- departments
- devices
- environment
- infrastructure
- initiatives
- innovation
- manager(s)
- needs
- in new world
- organization
- personnel unreality
- professionals
- risk
- services
- solutions
- staff
- structure
- systems
- teams
- technology
- Jha, Pankaj
- Jobs, Steve
- Journey towards customer experiences
- Kadin, Paul
- Key business drivers for cloud services
- Key characteristics on Big Data
- Key initiatives
- Key performance indicators (KPIs)
- Key privacy concerns
- Keys to success
- Khan, Sal
- Khan Academy
- Khera, Harbinder
- Kim, Joshua
- Kleyhans, Steve
- KM. See Knowledge management (KM)
- Know your customer (KYC)
- Knowledge ecosystems cultivation
- Knowledge leveraging:
- about
- ORACLE TEAM USA adaptive decision making
- research time reduction
- resolution accuracy increase
- service thought creation
- service volumes management increasement
- Knowledge management discipline and technologies
- Knowledge management (KM)
- Knowledge process outsourcing (KPO)
- Komar, Steven L.
- KPIs (key performance indicators). See Key performance indicators (KPIs)
- Kubo, Jon
- Kumaraswamy, Subra
- Lack of control in the cloud
- auditing, monitoring, and risk management
- destruction
- identity and access management
- key privacy concerns
- privacy breaches
- retention
- storage
- Lack of resources
- Lack of ROI understanding
- Lack of strategic direction
- Lane, Dean
- Latif, Shahed
- Leadership and Strategy in the Age of Business Ecosystems (Moore, James F.)
- Levis Straus outsourcing manufacturing
- Lewin, Tamar
- Lifetime customers
- Listening to the voices
- about
- change management and business agility for social media
- personalization
- sentiment analytics
- social media's disruptive revolution
- Littlefield, Lauren
- Location-based targeted customer outreach:
- mobile development framework
- mobility and crowdsourcing
- mobility and health care services
- Los Angeles Times
- M&E (media and entertainment companies)
- MacAfee, Andrew
- MAM (mobile applications management)
- Managed interface
- Manager user access challenges
- Mapping to customers
- Market maturity barrier
- Marketers, advising and supporting
- Marketing
- approach for lifelong customers
- under attack
- automation
- content
- and forecasting recommendation to optimize
- impact and effectiveness
- improvement steps
- and information technology aligning
- level improvement
- level moving
- success barriers
- taxonomy establishment
- Marketing optimization matrix (MOM)
- Massive open online courses (MOOCs)
- Mather, Tim
- Maturity and how to break through
- Maturity prevention
- McGregor, Jim
- McLuhan, Marshall
- MDM (mobile devices management)
- Measure via business monitoring
- Media and entertainment companies (M&E)
- The Medium is the Message (McLuhan, M.)
- Memory analytics
- Message integrity
- Metrics
- Mobile applications management (MAM)
- Mobile content management system (mCMS)
- Mobile development framework
- Mobile device management (MDM)
- Mobile devices
- Mobile infrastructure needed
- Mobile technology adapting in enterprise
- Mobile transforming work flow
- Mobility:
- and crowdsourcing
- empowers the workforce
- enabling agile relationships
- and health care services
- implemented across the enterprise
- Mobility drives agility
- about
- convergence of consumer electronics into smart devices
- Mobility strengthening ecosystemism:
- business agility strategy in action
- communication and customer interaction mode
- enterprise mobility platform
- executive insights
- location-based targeted customer outreach
- mobility empowers the workforce
- next generation of applications mobility program
- sales team enabling
- service team to get proactive
- smart devices protection importance
- Model
- Model phases
- Model via dynamic simulation
- Modular architecture feature
- Modularity
- MOOCs (massive open online courses)
- Moore, Geoffrey
- Moore, James F.
- Moving to higher level
- Moving from unknown to known
- Moving from known to customer
- Moving from customer to advocate
- Multidimensional scoring (MDS)
- Multivariate tests/testing
- National Australia Bank and cloud-based service
- Natural language processing (NLP)
- Nelson, Fritz
- Netflix's business models
- Network
- New ways to work
- New York Times
- Next evolution
- Next generation of applications mobility program
- Non-Hadoop big data problems
- NoSQL (not only SQL)
- Notable interactions
- Novel part of the state
- Nurture process identification
- Nurture stage
- Nurturing approach
- QoS (quality of service)
- Quality Care TM (case study)
- Quality of service (QoS)
- Quick win approach
- Race Cutter
- Radiate stage
- Radio frequency identification (RFID) devices
- Random-access memory (RAM)
- Real Time: Preparing for the Age of the Never Satisfied Customer (McKenna, R.)
- Real-time analytics
- Relational database management systems (RDBMSs)
- Relationship measurement in systems of engagement
- Relevance
- Relevance and customer control
- Renewal or death
- Request for proposal (RFP)
- Requirements
- Requirements for customers stage
- Requirements for engage stage
- Research and development (R&D)
- Research time reduction
- Resolution accuracy increase
- Retention
- Return on investment (ROI)
- RFP (request for proposal)
- Rich Site Summary/Really Simple Syndication (RSS)
- ROI (return on investment). See Return on investment (ROI)
- RSS (Rich Site Summary/Really Simple Syndication). See Rich Site Summary/Really Simple Syndication (RSS)
- SaaS (software as a service). See Software as a service (SaaS)
- Sacks, Daniel
- Sahai, Avanish
- Sales alignment
- Sales team enabling
- Sarbanes-Oxley Act
- Savvis deploys PaaS
- Scalability
- Schlough, Bill
- Schunter, Matthias
- SCM (supply chain management). See Supply chain management (SCM)
- SCT (Sonoma County Tourism). See Sonoma County Tourism (SCT)
- Security considerations in private and public clouds
- data security and storage
- information security components
- lack of control in the cloud
- Segmented Email campaigns
- Self Power (Chopra, D.)
- Self-driving cars
- Selling Sonoma County Wine Country
- Sentiment analytics
- Service models
- Service oriented architecture and business process
- Service team to get proactive
- Service through creation
- Service volumes management increasement
- Service-level agreements (SLAs)
- Service-oriented architecture (SOA)
- Share phase
- Shared services
- Short message service (SMS)
- Silos technology barrier
- Simpleview Social CM Partner Extranet
- Sitecore® Marketing Optimization Matrix (MOM)
- Situation
- Six layers of customer engagement
- Skype
- SLAs. See Service-level agreements (SLAs)
- SLATES
- Small and medium-sized businesses (SMB)
- Smart devices protection importance
- Smart electric meters
- SMB (medium-sized businesses)
- SMS (short message service)
- SOA (service-oriented architecture)
- Social graph
- Social media's disruptive revolution:
- about
- customer engagement
- executive insights
- mobility enabling agile relationships
- six layers of customer engagement
- SOE. See System of engagement (SOE)
- Software as a service (SaaS)
- Software development globally
- Solutions:
- business agility creation
- distributed virtual center (vVIC) concept
- dynamic itinerary services for travel life cycle management
- ecosystem hub content management services
- ecosystem hub via simpleview platform
- of social media
- virtual visitor information center solution
- visitor information center as differentiator
- vVIC architecture as ecosystem hub
- Sonoma County Tourism (SCT)
- Sonoma County Tourist Sneakaway Marketing. See Business agility creation
- Sonoma Sneakaway
- SoRs. See Systems of records (SORs)
- Source independence
- Sowa, Christopher
- Srivastava, Amit
- Srivastava, Devesh
- Stages of business ecosystem coevolution
- authority in an established ecosystem
- expansion of an ecosystem
- pioneering on ecosystem
- renewal or death
- Steps to take
- Stevenson, Jon
- Stoica, Ion
- Storage
- Strategic conclusions
- Strategic conversation
- Strategic objectives
- Strategic perspective
- Strategic system of engagement architecture
- Strategic themes
- Strategy and tactics
- Success:
- and arrival
- identification
- measurement
- requirements
- Supply chain management (SCM)
- System of engagement (SOE)
- Systems of records (SORs)
- Tactical game plan
- Tactics
- Target
- Technologies
- Technology
- barriers
- convergence
- needs identification
- pulled together
- Tesla, Nikola
- Testing to optimize experience
- Time expectations
- Tools, platforms, and applications
- Top-line recommendation
- Total cost of ownership (TCO)
- Touch points
- Touch points personalized
- Tourism industry
- Transmission Control/Internet Protocol (TCP/IP)
- Travel industry
- Travel industry disruption
- Travel life cycle management scenarios
- Trust as currency
- Trust step
- Turissini, Daniel
- TV Everywhere (TVE)
- 2020 foresight:
- about
- bionic contact lenses
- customer-centric business expectations
- ecosystemism
- executive insights
- home utilities cost saving
- industrial internet
- information technology (IT) consumerism
- Internet of Everything (IoE)
- Internet of Things (IoT)
- UGC (user-generated content)
- Undercover approach
- Unhelkar, Bhuvan
- “United Breaks Guitars” (Carroll, Dave)
- Upadhyay, Shashi
- U.S. Patriot Act
- USA Today
- Use phase
- User scenarios
- User-generated content (UGC)
- Vaidyanathaswamy, Ramasubramanian
- Value
- Value chain
- Value proposition
- Variety
- VEI (virtual enterprise integration). See Virtual enterprise integration (VEI)
- Velocity
- VEM. See Visitor experience management (VEM)
- Vertical industry applications libraries
- Video as digital content technology
- digital video in marketing
- digital video in media and entertainment
- Netflix's business models
- overlapping use cases
- Video on demand (VOD)
- Virtual enterprise integration (VEI),–
- Virtual machine introspection
- Virtual machine (VM)
- Virtual private network (VPN)
- Virtual support vs. physical boundaries
- Virtual visitor information center solution
- Virtual Visitor Information Center (vVIC)
- Virtualism and cloud development
- Virtualism and server consolidation
- Virtualization platforms
- Visibility
- Visioning via the strategic framework
- Visitor
- Visitor experience management (VEM)
- Visitor information center as differentiator
- Visitor segmentation creation
- Visitor-centric strategy
- VLAN
- VM (virtual machine). See Virtual machine (VM)
- VOD (video on demand)
- Voice over Internet protocol (VoIP)
- Volume
- VPN (virtual private network)
- vVIC. See Virtual Visitor Information Center (vVIC)
- Web.
- Web content management (WCM)
- “Why Every University Does Not Need a MOOC” (Kim, J.)
- Wiki use in enterprise-wide collaboration
- Wireless electricity
- The World Is Flat (Friedman, T.)
- Zafar, Naeem
- mobile infrastructure needed
- mobile technology adapting in enterprise
- mobile transforming work flow
- new ways to work
- Zaharia, Matei
- Zahner, Tim
- Zim, Markus
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