DK's Essential Managers are the visual guides that give you all the know-how you need to be more effective in business. This guide will show you how to get the best out of your job by working smarter, not harder. Use step-by-step and "Ask yourself" features to motivate staff and improve performance. Learn to resolve conflict and delegate efficiently with the help of "In focus" panels and case studies. Understand how to evaluate proress, develop your team, and manage change. Maximize your impact in the workplace with Managing People.