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Book Description

Marketing a small, independently owned lodging business can be difficult. Marketing Essentials for Independent Lodgings outlines how to get a business’s name out there, attract consumers, and navigate the dicey world of social media and an online presence. Descriptions of traveler demographics, how to get the word out about a property, and how to make a property unique are all talked about at length. The goal of this book is to help small lodgings flourish, and it does so by including lists of actions that can be taken this week, this month, or this year to help positively impact the bottom line. Also included is a specific marketing outline that can be adapted to an individual business, giving business owners a timeline and plan they can follow.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Special Thanks
  5. Acknowledgments
  6. Introduction
  7. A Word from the Author
  8. Part I: Marketing and Pricing Basics
    1. Chapter 1. First Impressions: Hospitality
    2. Chapter 2. Total Media Marketing
    3. Chapter 3. Marketing Your Passions
    4. Chapter 4. Setting a Price
    5. Chapter 5. Demographics Make a Difference
    6. Chapter 6. Increase Sustainability, Increase Appeal
    7. Chapter 7. Working with Associations and Travel Agents
    8. Chapter 8. Mastering Public Relations
    9. Chapter 9. Guest Communications—A Bird in Hand
  9. Part II: Web-Based Marketing
    1. Chapter 10. Website Fundamentals for Innkeepers
    2. Chapter 11. Your Social Media Presence
    3. Chapter 12. SEO (Search Engine Optimization)
    4. Chapter 13. Tips and Tricks for Staying on Top of Your Content
    5. Chapter 14. The Rating Game: Leveraging Consumer Reviews
    6. Chapter 15. Online Travel Agents (OTAs)
  10. Appendix: Five-Month Detailed Marketing Plan
    1. Case Study: Bass and Baskets: An Innkeeper’s Passions
    2. Appendix 1. Putting Heads in Country Beds
    3. Appendix 2. List of Possible Marketing Initiatives
    4. Appendix 3. Top Tips from Successful Properties
  11. Author Biographies
  12. List of Contributors
  13. Index
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