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Book Description

This book presents a new way to look at communication within projects. It combines real-world examples and practical tips with theory, research, and professional standards you can apply to any size and type of project.

Communication is vital for project success. Experts know it. Industry-wide research verifies it. Yet projects continue to fail because of poor communication. As a result, stakeholders and organizations don’t realize the benefits of their projects and project teams.

This book presents a new way to look at communication within projects. It combines real-world examples and practical tips with theory, research, and professional standards you can apply to any size and type of project. Gain actionable insights into identifying your audience, choosing the right tools, managing change, and handling conflict. Expand your professional toolkit with templates, activities, and resources. Develop your project communications expertise with reflective questions and recommendations.

Whether you are a project manager, team member, project sponsor, or stakeholder, this book is for you. For educators, the book is ideal for students studying project management and related fields. Make your project communications a critical factor in your project success!

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Preface
  6. Acknowledgments
  7. Chapter 1 Introduction
  8. Chapter 2 Exploring Communication Theories
  9. Chapter 3 Knowing Your Audience
  10. Chapter 4 Starting with the Basics
  11. Chapter 5 Planning Project Communications
  12. Chapter 6 Managing and Monitoring Project Communications
  13. Chapter 7 Using Project Communication Tools
  14. Chapter 8 Communicating Change
  15. Chapter 9 Managing Conflict through Communication
  16. Chapter 10 Closing
  17. Appendix A: Evolution of Project Communications
  18. Appendix B: Resource Guide
  19. Appendix C: Templates
  20. Appendix D: Key Questions
  21. Appendix E: Sample Ground Rules
  22. About the Authors
  23. Index
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