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Book Description

Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital, this important book heralds the emergence of HR as a strategic powerhouse in today's organizations.

Table of Contents

  1. Cover
  2. Copyright
  3. Dedication
  4. Foreword
  5. Preface and Acknowledgments
  6. Chapter 1: HR AS A STRATEGIC PARTNER
  7. Chapter 2: CLARIFYING AND MEASURING HR’S STRATEGIC INFLUENCE
  8. Chapter 3: CREATING AN HR SCORECARD
  9. Chapter 4: COST-BENEFIT ANALYSES FOR HR INTERVENTIONS
  10. Chapter 5: THE PRINCIPLES OF GOOD MEASUREMENT
  11. Chapter 6: MEASURING HR ALIGNMENT
  12. Chapter 7: COMPETENCIES FOR HR PROFESSIONALS
  13. Chapter 8: GUIDELINES FOR IMPLEMENTING AN HR SCORECARD
  14. Appendix: Research and Results
  15. Notes
  16. About the Authors
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