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Book Description

Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.

Table of Contents

  1. Copyright
  2. Acknowledgments
  3. Author's Note
  4. Introduction
  5. 1. Hope
  6. 2. On Fire
  7. 3. Morale
  8. 4. The Phone Call
  9. 5. The Real Problem
  10. 6. Traffic
  11. 7. The Talk
  12. 8. The Cost of Negativity
  13. 9. It Could Be Worse
  14. 10. Cancer
  15. 11. The Positive Road
  16. 12. The Complaining Fast
  17. 13. Three No Complaining Tools
  18. 14. No News Is Good News
  19. 15. Fundamentals of Prosperity
  20. 16. The Bloggers
  21. 17. The Yard Guy
  22. 18. Friday
  23. 19. The Meeting
  24. 20. Positive Principles
  25. 21. Questions
  26. 22. More Traffic
  27. 23. Sunday
  28. 24. Monday
  29. 25. Hope Shares the No Complaining Rule
  30. 26. The Rollout
  31. 27. Play to Win
  32. 28. Hope Receives the News
  33. 29. Six Months Later
  34. 30. It's All Good
  35. 31. No Complaining Rule Action Plan
  36. No Complaining Week Personal Action Plan
  37. Are You a Complainer? Assessment
  38. Visit www.NoComplainingRule.com to:
  39. Is Your Organization Positive or Negative?
  40. Also by Jon Gordon. . .
  41. Seminar Information
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