Cover image for The Role of the Performance Intervention Specialist—Performance

The Role of the Performance Intervention Specialist—Performance

Author Madelyn R. Callahan
Release Date: 1997/12/01
ISBN: 759714
Topic:
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Book Description

This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and develop an intervention.

Table of Contents

  1. Copyright
  2. The Intervention Specialist
  3. The Role
    1. Problem Identification
    2. Problem Analysis
    3. Intervention Design
    4. Intervention Development
    5. Aiding Intervention Implementation
    6. Competency Requirements
      1. Improving Competency Levels
    7. Proposing an Intervention
      1. Performance Gap Statement
      2. Performance Analysis Statement
      3. Recommendation Statement
      4. Expected Benefits Statement
      5. Internal and External Consultants
      6. Influence of Other Role Players
    8. Types of Interventions
      1. Human Resource Development
      2. Organizational Development
      3. Human Resources Management
      4. Environmental Engineering
      5. Facts About Intervention
      6. Where to Intervene
    9. Intervention Design and Development
    10. Model for Design and Development
      1. Development How-Tos
      2. Ask the Right Questions to Get the Big Picture
      3. Scope of the Project
      4. Project Resources
      5. Project Limitations
      6. Assisting With Implementation Tasks
      7. Monitoring the Intervention
      8. Competencies
      9. Dealing With Obstacles
        1. Too Difficult to Understand
        2. Takes Too Much Energy and Effort
        3. Contributions Unrecognized
        4. Insufficient Rewards
        5. Results Take Too Long
        6. Participation Is Limited
    11. Managing Change
      1. Following Up
  4. References & Resources
    1. Articles
    2. Books
  5. Job Aid
    1. Intervention Specialist Competencies Assessment Checklist
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