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Book Description

Understand the roles, competencies, and outputs of the performance needs analyst.

Table of Contents

  1. Copyright
  2. Analyzing Human Performance
    1. Performance Technology and HPI
  3. The HPI Analyst Role
    1. Problem/Opportunity Recognition
    2. Front-End Analysis
    3. Assumptions Analysis
    4. Scope Analysis
      1. Preliminary Problem/Opportunity Definition
    5. Preliminary Needs Analysis
      1. Needs and Cause Analysis
    6. Meeting Performance-Related Changes
      1. Individual Performance Analysis
      2. Job Performance and Location
      3. Interdepartmental Performance
      4. Physical Setting Performance
      5. Tools and Equipment Performance
      6. Physical Performance
      7. Employee Appraisal Performance
      8. Hiring and Process Performance
      9. Benchmarking Performance
      10. Compensation Performance
      11. Models for Performance
      12. Skills Performance
      13. Information Gathering
    7. Goals Analysis
    8. Risk Analysis
      1. Definition Refined; Resources Revisited
  4. Intervention, Change, Evaluation
    1. Performance in Evolution
  5. References & Resources
    1. Articles
    2. Audiotapes
    3. Books
    4. Info-lines
  6. Job Aid
    1. A Human Performance Improvement Analysis Checklist
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