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Book Description

Manage Virtual Teams for Maximum Results

Working remotely is a reality of today’s and tomorrow’s workforce. With organizations switching from a model of only on-site employees to on-site and virtual employees working globally, managers need guidance on how to address the traditional and not-so-traditional issues that occur when staff is not collocated.

The Unashamed Guide to Virtual Management provides that direction for topics such as onboarding new staff and delivering performance reviews as well as for the more offbeat issues like handling office romance and doing laundry on the job.

Using short chapters and a fun, whimsical, yet straightforward style, Ben Bisbee and Kathy Wisniewski answer the critical questions about how to manage virtual teams. No matter your problem, you’ll be able to evaluate what went wrong, determine how the solution fits within your organizational personality, and implement a process to make it stick. Rather than scrambling to figure out how to handle an unexpected situation, virtual managers can consult the authors’ advice on more than 30 topics, including:

  • time zones, flexible schedules, and privacy
  • hiring and interviews, onboarding, and professional development
  • team building, morale, and celebrations
  • interruptive pets and children, errands, and meetings from the bathroom.

From the mundane to the awkward, this book covers it all—because you will have to manage it from wherever you are!

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Introduction
  6. Game of Zones: Understanding the Virtual World
    1. 1. All About Time Zones
    2. 2. What Is Nine-to-Five in a Global, Virtual Workplace?
    3. 3. How to Address and Accommodate a Flexible Schedule
    4. 4. How to Ensure Privacy
  7. The New VHR: Handling Virtual Human Resources and Team Management
    1. 5. Hiring and Interviews
    2. 6. Diversity, Inclusion, and Equity
    3. 7. Orientation and Onboarding
    4. 8. Day to Day
    5. 9. Meetings
    6. 10. Communications, Awkward Moments, and Casual Screw-Ups
    7. 11. Performance Reviews and Promotions
    8. 12. Professional and Educational Team Development
    9. 13. Bandwidth
    10. 14. Disciplinary Meetings
    11. 15. Dismissal
    12. 16. Family, Friends, and Nepotism
    13. 17. Snow Days, Elections, and Holidays
  8. Culture Is King: Understanding and Building Virtual Teams
    1. 18. Team Building
    2. 19. Maintaining Morale
    3. 20. Involving Outsiders: Special Guests, Speakers, and Third-Party Training
    4. 21. Birthdays, Happy Hours, and Holiday Parties
    5. 22. Cliques
    6. 23. Gossip, News, and Lies
    7. 24. Best Benefits: Soda, Coffee, Field Trips, and Volunteerism
  9. Home vs. Home Office: Addressing Procedure With (or Without) a Policy
    1. 25. Laundry, Cooking, and Running Errands
    2. 26. Taking Meetings on the Toilet
    3. 27. Puppies, Kitties, and Children
    4. 28. Office Romance
    5. 29. Harassment and Bullying
    6. 30. Dealing With Loss and Bereavement
  10. Acknowledgments
  11. References
  12. About the Authors
  13. Index
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