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Book Description

Trend-Driven Innovation

Beat accelerating customer expectations.

Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong.

In this startling new book, the team at TrendWatching share a powerful, counter-intuitive truth: to discover what people want next, stop looking at customers and start looking at businesses. That means learning how to draw powerful insights from the way leading brands and disruptive startups—from Apple to Uber, Chipotle to Patagonia—redefine customer expectations.

Sharing the secrets that have led thousands of the world's most successful brands and agencies to rely on TrendWatching for over a decade, Trend-Driven Innovation is the book that will reconfigure your view of the business world forever.

You'll learn:

  • How to spot emerging trends using three crucial building blocks, and how to recognize the expectation gaps that herald opportunity.

  • Why most professionals focus on precisely the wrong trends and innovations, and how to avoid this.

  • How to turn trends and insights into innovations that customers will love.

  • Amid the endless change that defines today's business environment, opportunity is everywhere. Highly practical, and featuring real-world examples from around the world, Trend-Driven Innovation is the actionable, battle-tested manual that will enable you harness those opportunities time after time. Setting you up to build an organization that matters, products customers love, and campaigns people can't stop talking about.

    Table of Contents

    1. Cover Page
    2. Copyright
    3. Title Page
    4. Contents
    5. Foreword
    6. PREFACE
    7. Bonus
    8. WHY NOW
      1. [1.1] THE EXPECTATION ECONOMY Why your customers are (almost) impossible to please.
    9. SCAN
      1. 2.1 TRENDS 101 Where to start with consumer trends.
      2. 2.2 WATCH BUSINESSES FIRST, CUSTOMERS SECOND The counterintuitive secret to customer-centricity.
      3. 2.3 TRENDS IN THE WILD Four trends and how we identified them.
      4. 2.4 BUILDING A TREND FRAMEWORK Why you need one; how to build it; sharing ours.
    10. FOCUS
      1. 3.1 POST-DEMOGRAPHIC CONSUMERISM A license to focus on surprising things.
      2. 3.2 EVALUATING TRENDS FOR OPPORTUNITY Why almost any trend can offer you powerful opportunity.
      3. 3.3 THE CONSUMER TREND RADAR Create a visual, shareable plan of your trend-led strategy.
    11. GENERATE
      1. 4.1 THE CONSUMER TREND CANVAS A simple tool for generating compelling, trend-driven innovation ideas.
      2. 4.2 THE CONSUMER TREND CANVAS IN ACTION Practical examples to learn from.
      3. 4.3 TREND-DRIVEN IDEATION SESSIONS Run workshops that deliver winning ideas.
    12. EXECUTE
      1. 5.1 THE FIRST YARDS Make those initial steps count.
    13. CULTURE
      1. 6.1 YOUR TREND DEPARTMENT Get your colleagues to see around corners.
      2. 6.2 TREND-DRIVEN ECOSYSTEMS Tap into—and harness—external networks, too.
    14. FURTHER READING
    15. NOTES AND SOURCES
    16. Acknowledgments
    17. OUR TEAM
    18. INDEX
    3.128.204.140