-
Author Mark Goulston
“Finally! The book that helps you deal with irrational, impossible people.” —Oprah’s Book Club 2.0Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone....
Release Date 2015/10 -
Author Keith Ferrazzi , Mark Goulston
Do you ever feel like you're talking to a brick wall?The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking....
Release Date 2015/03