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Author Eileen C. Forrester , Brandon L. Buteau , Sandy Shrum
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industri....
Release Date 2011/03 -
CMMI for Services: Guidelines for Superior Service
Author Sandy Shrum , Brandon L. Buteau , Eileen C. Forrester
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industri....
Release Date 2009/10 -
Author Sandy Shrum , Karen J. Richter , Mike Phillips , Brian P. Gallagher
CMMI-ACQ® (Capability Maturity Model® Integration for Acquisition) describes best practices for the successful acquisition of products and services. Providing a practical framework for improving acquisition processes, CMMI-ACQ addresses the growing trend in business....
Release Date 2008/12 -
CMMI: Guidelines for Process Integration and Product Improvement, Second Edition
Author Sandy Shrum , Mike Konrad , Mary Beth Chrissis
CMMI® (Capability Maturity Model® Integration) describes best practices for the development and maintenance of products and services across their entire lifecycle. By integrating essential bodies of knowledge, CMMI provides a single, comprehensive framework for orga....
Release Date 2006/11