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Employees First, Customers Second: Turning Conventional Management Upside Down
Author Vineet Nayar
MORE THAN 100,000 COPIES SOLDOne small idea can ignite a revolution just as a single matchstick can start a fire.One such idea—putting employees first and customers second—sparked a revolution at HCL Technologies, the IT services giant.In this candid and personal ac....
Release Date 2010/06