Contents
Section I. Learning and Development Basics
Luminary Perspective: Our Job Is to Deliver Breakthrough Moments
Tacy Byham
1. The Evolution of Talent Development
Lorrie Lykins
2. Critical Adult Learning Basics in Action
Becky Pike Pluth
3. A Learning Science Strategy: Deepening the Impact of Talent Development
Jonathan Halls
4. The Business Case for Learning
Preethi Anand
Section II. Planning a Career in Talent Development
Luminary Perspective: Talent Development Mindsets
Beverly Kaye
5. The Talent Development Capability Model
Morgean Hirt
6. Give Your Career a Boost With Certification
Rich Douglas
7. Thriving in Your Career: Powerful Plans for Lifelong Learning
Catherine Lombardozzi
8. The Irreplaceable Growth Mindset
Ryan Gottfredson
9. An Oath of Ethics for Learning and Development Professionals
Travis Waugh
10. What’s EQ Got to Do With a TD Career?
Jean Greaves
Section III. Training and Development Basics
Luminary Perspective: Train to Add Value and Make a Difference
Bob Pike
11. ADDIE: The Origin of Modern-Day ISD
Angel Green
12. Using Evidence to Assess Performance Gaps
Ingrid Guerra-López
13. Design Thinking for TD Professionals
Sharon Boller
14. Innovative Design: Uncovering the Art of the Possible
Brian Washburn
15. We Need It Personalized, Accurate, and NOW!
Lisa MD Owens and Crystal Kadakia
16. Delivering as if Learning Depended Upon It!
Hadiya Nuriddin
17. 21st-Century Media Skills: Put Learning Where the Work Is
Mhairi Campbell
18. Using Story Structure to Influence
Nancy Duarte and Jeff Davenport
19. Implementing the Four Levels of Evaluation
Jim Kirkpatrick and Wendy Kayser Kirkpatrick
20. Impact and ROI: Results Executives Love
Jack J. Phillips and Patricia Pulliam Phillips
Section IV. Enhancing and Supporting Talent Development
Luminary Perspective: Talent Development Changes in a Changing Time!
Elliott Masie
21. The Journey to Learning Experience Design
George Hall
22. Keys to Designing and Delivering Blended Learning
Jennifer Hofmann
23. The Many Aspects of Accessibility
Maureen Orey
24. Learning Transfer: The Missing Link
Emma Weber
25. Critical Tools to Support the Fundamentals of E-Learning
Diane Elkins
26. Designing and Delivering Virtual Training
Cynthia Clay and Cindy Huggett
Section V. Required Forward-Focused Proficiencies and Attitudes
Luminary Perspective: Slowing Down to Go Fast
Rita Bailey
27. Essential Skills for TD Professionals
Wendy Gates Corbett
28. Initiating a Talent Development Effort
David Macon
29. Working Effectively With SMEs
Greg Owen-Boger and Dale Ludwig
30. Perfecting Your Facilitation Skills: The Facilitative Trainer
Michael Wilkinson
31. Communicating With Executive Leadership to Gain Buy-In
Dianna Booher
32. Integrating DEI Principles Into TD Initiatives
Maria Morukian
33. Digital-Age Requirements for Talent Development Professionals
Alex Adamopoulos
Section VI. Expanded Roles of Talent Development
Luminary Perspective: Make Your Future Happen: Plan Beyond Your Current TD Role
Kimo Kippen
34. Building Your Organization’s Learning Technology Ecosystem
JD Dillon
35. Equip Your Managers to Become Masters of Development
Wendy Axelrod
36. Talent Development’s Role in Strategic Workforce Planning
Barbara Goretsky
37. From Ward to Steward: Enhancing Employee Ownership of Career Development
Halelly Azulay
38. Implement a Mentoring Program That Works
Jenn Labin and Laura Francis
39. Consulting on the Inside: Roles, Competencies, and Challenges
B. Kim Barnes and Beverly Scott
40. Becoming a Successful Consultant: From Startup to Market Leadership
Andrew Sobel
41. Building Teams and Understanding Virtual Teamwork
Tammy Bjelland
42. The Trifecta: Project Management, L&D, and Talent Development
Lou Russell
Section VII. Aligning the Learning Function to the Organization
Luminary Perspective: Be the Leader People Want and Organizations Need
Ken Blanchard
43. Learning and Development’s Role in Achieving Corporate Vision
Jack Zenger and Joe Folkman
44. Structuring TD to Meet the Dynamic Needs of the Organization
William J. Rothwell, Angela Stopper, and Aileen G. Zaballero
45. The Five Fundamentals of Learning Leadership
Jim Kouzes and Barry Posner
46. Building Your Business Acumen
Kevin Cope
47. Supporting Your Organization’s Onboarding Efforts
Norma Dávila and Wanda Piña-Ramírez
48. Determining Talent Development’s Organizational Impact
David Vance
49. Best Practices for a Talent Development Department of One
Emily Wood
Section VIII. Talent Development’s Role for Future Success
Luminary Perspective: The Future Is Closer Than You Think
John Coné
50. 6 Essentials for a Thriving Learning Culture
Holly Burkett
51. Sustaining Diversity, Equity, and Inclusion
Tonya Wilson
52. How L&D Can Partner With Executives
Andy Trainor
53. Organizational Design Practices That Can Make or Break Your Organization
David C. Forman
54. Agility for the Future Workforce
Christie Ward
55. Developing a Change-Ready Organization
Jennifer Stanford
56. Emerging Technology and the Future of Learning
Karl Kapp and Jessica Briskin
57. Talent Development’s Role in Aligning People Analytics With Strategy
Larry Wolff