Contents

  1. Introduction
  2. The State of AI in Business
  3. It’s still early, but the revolution is coming.
  4. by Thomas H. Davenport
  5. Section 1
  6. Understanding AI and Machine Learning
  7. 1.  The Business of Artificial Intelligence
  8. What it can—and cannot—do for your organization.
  9. by Erik Brynjolfsson and Andrew McAfee
  10. 2.  Inside Facebook’s AI Workshop
  11. At the social network behemoth, machine learning has become a platform for the platform.
  12. An interview with Joaquin Candela by Scott Berinato
  13. 3.  Why Companies That Wait to Adopt AI May Never Catch Up
  14. The “fast follower” strategy won’t work.
  15. by Vikram Mahidhar and Thomas H. Davenport
  16. Section 2
  17. Adopting AI
  18. 4.  Three Questions About AI That Nontechnical Employees Should Be Able to Answer
  19. How does it work, what is it good at, and what should it never do?
  20. by Emma Martinho-Truswell
  21. 5.  Is Your Company’s Data Actually Valuable in the AI Era?
  22. The problem with “data is the new oil.”
  23. by Ajay Agrawal, Joshua Gans, and Avi Goldfarb
  24. 6.  How to Choose Your First AI Project
  25. Pick a quick win to build internal support.
  26. by Andrew Ng
  27. 7.  What Will Happen When Your Company’s Algorithms Go Wrong?
  28. You need to have a plan.
  29. by Roman V. Yampolskiy
  30. Section 3
  31. AI and the Future of Work
  32. 8.  How Will AI Change Work? Here Are Five Schools of Thought
  33. In some versions, society will fundamentally change.
  34. by Mark Knickrehm
  35. 9.  Collaborative Intelligence: Humans and AI Are Joining Forces
  36. Humans and machines can enhance each other’s strengths.
  37. by H. James Wilson and Paul Daugherty
  38. Section 4
  39. The Future of AI
  40. 10.  Three Ways AI Is Getting More Emotional
  41. As we spend more time with our devices, we emit more data to be analyzed.
  42. by Sophie Kleber
  43. 11.  How AI Will Change Strategy: A Thought Experiment
  44. E-commerce could move from shopping-then-shipping to shipping-then-shopping.
  45. by Ajay Agrawal, Joshua Gans, and Avi Goldfarb
  46. 12.  The Future of AI Will Be About Less Data, Not More
  47. We need computers with some common sense.
  48. by H. James Wilson, Paul Daugherty, and Chase Davenport
  49. About the Contributors
  50. Index
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