Contents
- Introduction
- The State of AI in Business
- It’s still early, but the revolution is coming.
- by Thomas H. Davenport
- Section 1
- Understanding AI and Machine Learning
- 1. The Business of Artificial Intelligence
- What it can—and cannot—do for your organization.
- by Erik Brynjolfsson and Andrew McAfee
- 2. Inside Facebook’s AI Workshop
- At the social network behemoth, machine learning has become a platform for the platform.
- An interview with Joaquin Candela by Scott Berinato
- 3. Why Companies That Wait to Adopt AI May Never Catch Up
- The “fast follower” strategy won’t work.
- by Vikram Mahidhar and Thomas H. Davenport
- Section 2
- Adopting AI
- 4. Three Questions About AI That Nontechnical Employees Should Be Able to Answer
- How does it work, what is it good at, and what should it never do?
- by Emma Martinho-Truswell
- 5. Is Your Company’s Data Actually Valuable in the AI Era?
- The problem with “data is the new oil.”
- by Ajay Agrawal, Joshua Gans, and Avi Goldfarb
- 6. How to Choose Your First AI Project
- Pick a quick win to build internal support.
- by Andrew Ng
- 7. What Will Happen When Your Company’s Algorithms Go Wrong?
- You need to have a plan.
- by Roman V. Yampolskiy
- Section 3
- AI and the Future of Work
- 8. How Will AI Change Work? Here Are Five Schools of Thought
- In some versions, society will fundamentally change.
- by Mark Knickrehm
- 9. Collaborative Intelligence: Humans and AI Are Joining Forces
- Humans and machines can enhance each other’s strengths.
- by H. James Wilson and Paul Daugherty
- Section 4
- The Future of AI
- 10. Three Ways AI Is Getting More Emotional
- As we spend more time with our devices, we emit more data to be analyzed.
- by Sophie Kleber
- 11. How AI Will Change Strategy: A Thought Experiment
- E-commerce could move from shopping-then-shipping to shipping-then-shopping.
- by Ajay Agrawal, Joshua Gans, and Avi Goldfarb
- 12. The Future of AI Will Be About Less Data, Not More
- We need computers with some common sense.
- by H. James Wilson, Paul Daugherty, and Chase Davenport
- About the Contributors
- Index
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