Contents

Chapter 1: Controller Responsibilities

Introduction

The Controller Position

Avoid the Controller’s Vacuum

The Role of the Controller

Major Roles of a High Road Controller

The Controller’s Major Responsibilities

Conclusion

Chapter 2: CFO Responsibilities

Introduction

Attributes of the CFO

Teaching and Training

Counseling

Guiding

Learning

Sharing

Questioning

Relating

Listening

Intuitiveness

Creativity

How the CFO and Controller’s Roles Differ

Responsibility Comparison

Functional Role Comparison

CFO Tool: Calculating the Economic Value Added

Economic Value Added Defined

Conclusion

Chapter 3: What Is the Contract Controller’s Job About?

Introduction

Main Difference in Expectation of the Roles

The Controller Job Description

The Point of this Exercise

Actual Job Description #1

Actual Job Description #2

Actual Job Description #3

The Chief Financial Officer Job Description

General Definition

Essential Duties and Responsibilities

Required Knowledge, Skills, and Abilities

Education and Experience

The Need for a Contract Controller or CFO

Most Common Reasons a Company Employs a Contract Financial Executive

The Role of the Contract Controller

Positional Power

Valuing and Choosing the Appropriate Role for You

Varying Roles of the Hired Gun

Conclusion

Chapter 4: Attitudes for Success

Introduction

What Mindset Does the Contract Controller Need?

Contractor’s Mindset

1. You Control Your Own Destiny

2. You Are Your Boss and Employer

The Attitude of Teflon-Coated Toughness

Reasons for This Attitude

How to Develop a Tough, Non-Stick Attitude

The Attitude of the Fortune Teller

Hindsight

Foresight

Insight

Conclusion

Chapter 5: How Can I Ensure I Will Be Successful?

Introduction

No Guarantee of Success, So Improve Your Odds

Tactics for Creating Success as the Part-Time or Contract Hired Gun

Lessons from the HH Test

Tactic 1: Define Your Role

Hired Gun Tool: A Position Description

Example 5-1: Position Description Example for a General Accounting Assistant

Qualifications

Expected Results

Principal Duties

Special Difficulties of the Position Description

Interpersonal Relationships

Evaluation and Feedback

Example 5-2: Position Description Example for a Part-Time Controller

Qualifications

Expected Results

Impact of Job on the Organization

Authority of Person to Act for the Company

Special Difficulties of the Position

Interpersonal Relations

Tactic 2: Determine What Is Most Important

Find the Client’s Pain!

Why It’s Hard to Find the “Real” Cause of an Issue or Problem

Tactic 3: Enhance Their Metrics of Performance

Hired Gun Tool: Scorecard Metrics

Categories and Examples of Performance Measures

Tactic 4: Help Them Fly in Formation

Hired Gun Tool: Critical Success Factor

Performance Measuring Principle

Drivers of an “Information Business”

Tactic 5: Keep Your Eyes on the Forest

Daily Prioritization and Calibration

Conclusion

Chapter 6: Hired Gun Skills—Part 1

Introduction

Daily Skill Set that Benefits the Client

Special Skills the Hired Gun Uses Daily

Skill #1: Focus

Focus

Skill #2: Systems Building

Systems Approach to Accounting

Base Block—Controller’s People Systems

What Feedback Is and Is Not

2nd Block—Controller’s Planning System

What Every Employee Wants to Know

3rd Block—Controller’s Communication System

Hired Gun Credibility Comes from Great Communication

Hired Gun Tool: Communication Web

How to Design a Communication Web

Hired Gun Tool: Communication Web System Checklist

Skill #3: Priority Management

Urgent Does Not Mean Important

Finance’s Workload Killers that Create False Urgency

Skill #4: Leadership

Traits of the Effective Finance Leader

7½ Priority Management Myths

Conclusion

Chapter 7: Hired Gun Skills—Part 2

Introduction

Dual Service Skill Cluster

More Special Skills the Hired Gun Needs

Skill #5: Future Visioning

Hired Gun Tool: The Gap Analysis

Power in the Gap Tool

Skill #6: Selling Your Solutions

The Mindset of the Risk-Taking Entrepreneur

Process for Selling Your Ideas

When You Speak, Clients Will Listen

Skill #7: Managing Client Expectations

You, the Scapegoat?

Tactics to Manage Expectations

Bad Karma for a Hired Gun

Skill #8: Marketing Professional Services

Marketing Yourself as a Part-Time or Contract Controller

Ways to Market Your Services

Conclusion

Chapter 8: Resources and Concerns

Introduction

What Other Things Do I Need to Know?

Do I Have Independence Issues to be Concerned About?

Can I Issue Financial Statements as Their Controller or CFO? Do I Need to Attach an Attestation Report? Do I Need to Notify Lenders?

In Essence

Other Issues to Consider

Should I Specialize?

Should I Sign Checks?

Can I Sign the Payroll Tax Returns?

How Should I Determine How Much to Charge for My Services?

Could I Take Stock in Lieu of Pay or Compensation to Help a Client Who Lacks Sufficient Cash?

Do I Need Risk, Errors and Omission, or Other Insurance Coverage?

Is There Any Insurance Protection That I Should Have?

What About Understanding and Using Technology?

Can I Take the Home Office Deduction?

Do I Need My Own Contract?

How Does the Issue of Ethics Impact Me or My Role?

What Are My Risks?

Do I Need to Worry about Independent Contractor Status?

As a Consultant, Are There Any Problem Areas to Avoid?

Is It Wise to Supervise Employees When I am Only a Contractor?

Advice from Experienced Hired Guns

Paul Colao Is a Contract CFO

Erin Corsair Is a Professional Temporary

Curt Halin Is a Contract Controller

Bob Anderson Chooses to Niche in Retail

Scott Allred Is Located in Montana and Relies Heavily on the Internet to Provide Services

Gene Siciliano Is CFO for Rent®

Audrey Godwin Defines Herself as a Chief Business Integrator

Sandra Copas Owns a Firm on the Leading Edge

William Looney Left the Corporate Big Company Environment after 20+ Years

Controller’s Resources List

Chapter 9: Take the Next Step

Introduction

Opportunities Abound

Five Accounting Leader Realities

Significant Trends in Accounting Impacting the Controller

Tool: Instilling a Personal Commitment

Tool: Instill Continuous Improvement

Steps of the Plus/Delta

Conclusion

The Challenges of Being a Part-Time or Contract Controller are Many

But There are the Upsides of Opportunities Too

You Can Increase the Odds of Your Success If You

Appendix A

Best Practice Tools

Best Practice: Learning Curve Performance Evaluation

Best Practice: Probing Questions

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