To Andrea and Victoria
The value of watching you grow has been beyond measurement.
- Cover
- Series
- Title Page
- Copyright
- Dedication
- Preface
- Acknowledgments
- CHAPTER ONE: Introduction
- CHAPTER TWO: Asset Utilization Measurements
- SALES TO WORKING CAPITAL RATIO
- SALES TO FIXED ASSETS RATIO
- SALES TO ADMINISTRATIVE EXPENSES RATIO
- SALES TO EQUITY RATIO
- SALES PER PERSON
- SALES BACKLOG RATIO
- SALES RETURNS TO GROSS SALES RATIO
- REPAIRS AND MAINTENANCE EXPENSE TO FIXED ASSETS RATIO
- ACCUMULATED DEPRECIATION TO FIXED ASSETS RATIO
- CAPITAL TO LABOR RATIO
- FRINGE BENEFITS TO WAGES AND SALARIES EXPENSE
- SALES EXPENSES TO SALES RATIO
- DISCRETIONARY COST RATIO
- INTEREST EXPENSE TO DEBT RATIO
- FOREIGN EXCHANGE RATIOS
- OVERHEAD RATE
- GOODWILL TO ASSETS RATIO
- OVERHEAD TO COST OF SALES RATIO
- INVESTMENT TURNOVER
- BREAK-EVEN POINT
- MARGIN OF SAFETY
- TAX RATE PERCENTAGE
- CHAPTER THREE: Operating Performance Measurements
- OPERATING ASSETS RATIO
- SALES TO OPERATING INCOME RATIO
- SALES MARGIN
- GROSS PROFIT PERCENTAGE
- GROSS PROFIT INDEX
- INVESTMENT INCOME PERCENTAGE
- OPERATING PROFIT PERCENTAGE
- OPERATING LEVERAGE RATIO
- NET INCOME PERCENTAGE
- CORE OPERATING EARNINGS
- PROFIT PER CUSTOMER VISIT
- PROFIT PER PERSON
- CORE GROWTH RATE
- QUALITY OF EARNINGS RATIO
- CHAPTER FOUR: Cash Flow Measurements
- CASH FLOW FROM OPERATIONS
- FREE CASH FLOW
- CASH FLOW RETURN ON SALES
- FIXED CHARGE COVERAGE
- EXPENSE COVERAGE DAYS
- CASH FLOW COVERAGE RATIO
- CASH RECEIPTS TO BILLED SALES AND PROGRESS PAYMENTS
- CASH TO CURRENT ASSETS RATIO
- CASH FLOW TO FIXED ASSET REQUIREMENTS
- CASH FLOW RETURN ON ASSETS
- CASH TO WORKING CAPITAL RATIO
- CASH REINVESTMENT RATIO
- CASH TO CURRENT LIABILITIES RATIO
- CASH FLOW TO DEBT RATIO
- REINVESTMENT RATE
- STOCK PRICE TO CASH FLOW RATIO
- DIVIDEND PAYOUT RATIO
- CHAPTER FIVE: Liquidity Measurements
- ACCOUNTS RECEIVABLE TURNOVER
- AVERAGE RECEIVABLE COLLECTION PERIOD
- DAYS DELINQUENT SALES OUTSTANDING
- DAYS SALES IN RECEIVABLES INDEX
- ACCOUNTS RECEIVABLE INVESTMENT
- ENDING RECEIVABLE BALANCE
- INVENTORY TO SALES RATIO
- INVENTORY TURNOVER
- INVENTORY TO WORKING CAPITAL RATIO
- LIQUIDITY INDEX
- ACCOUNTS PAYABLE DAYS
- ACCOUNTS PAYABLE TURNOVER
- CURRENT RATIO
- QUICK RATIO
- CASH RATIO
- SALES TO CURRENT ASSETS RATIO
- WORKING CAPITAL PRODUCTIVITY
- DAYS OF WORKING CAPITAL
- WEIGHTED WORKING CAPITAL
- DEFENSIVE INTERVAL RATIO
- CURRENT LIABILITY RATIO
- REQUIRED CURRENT LIABILITIES TO TOTAL CURRENT LIABILITIES RATIO
- WORKING CAPITAL TO DEBT RATIO
- RISKY ASSET CONVERSION RATIO
- NONCURRENT ASSETS TO NONCURRENT LIABILITIES RATIO
- SHORT-TERM DEBT TO LONG-TERM DEBT RATIO
- ALTMAN'S Z-SCORE BANKRUPTCY PREDICTION FORMULA
- CHAPTER SIX: Capital Structure and Solvency Measurements
- TIMES INTEREST EARNED
- CASH COVERAGE RATIO
- DEBT COVERAGE RATIO
- ASSET QUALITY INDEX
- ACCRUALS TO ASSETS RATIO
- TIMES PREFERRED DIVIDEND EARNED
- DEBT TO EQUITY RATIO
- FUNDED CAPITAL RATIO
- RETAINED EARNINGS TO STOCKHOLDERS' EQUITY
- PREFERRED STOCK TO TOTAL STOCKHOLDERS' EQUITY
- ISSUED SHARES TO AUTHORIZED SHARES
- CHAPTER SEVEN: Return on Investment Measurements
- NET WORTH
- BOOK VALUE PER SHARE
- TANGIBLE BOOK VALUE
- RETURN ON ASSETS EMPLOYED
- RETURN ON INFRASTRUCTURE EMPLOYED
- RETURN ON OPERATING ASSETS
- RETURN ON EQUITY PERCENTAGE
- RETURN ON COMMON EQUITY
- FINANCIAL LEVERAGE INDEX
- EQUITY GROWTH RATE
- EARNINGS PER SHARE
- PERCENTAGE CHANGE IN EARNINGS PER SHARE
- ECONOMIC VALUE ADDED
- EVA MOMENTUM
- RELATIVE VALUE OF GROWTH
- DIVIDEND PAYOUT RATIO
- DIVIDEND YIELD RATIO
- CHAPTER EIGHT: Market Performance Measurements
- CHAPTER NINE: Measurements for the Accounting/Finance Department
- PURCHASE DISCOUNTS TAKEN TO TOTAL DISCOUNTS
- PERCENTAGE OF PAYMENT DISCOUNTS MISSED
- TRANSACTIONS PROCESSED PER PERSON
- TRANSACTION ERROR RATE
- AVERAGE TIME TO ISSUE INVOICES
- AVERAGE EMPLOYEE EXPENSE REPORT TURNAROUND TIME
- PAYROLL TRANSACTION FEES PER EMPLOYEE
- TIME TO PRODUCE FINANCIAL STATEMENTS
- PERCENTAGE OF TAX FILING DATES MISSED
- PROPORTION OF PRODUCTS COSTED PRIOR TO RELEASE
- INTERNAL AUDIT SAVINGS TO COST PERCENTAGE
- INTERNAL AUDIT EFFICIENCY
- DEDUCTION TURNOVER
- BAD DEBT PERCENTAGE
- PERCENT OF RECEIVABLES OVER XX DAYS OLD
- ALLOWANCE EXHAUSTION RATE
- PERCENTAGE COLLECTED OF DOLLAR VOLUME ASSIGNED
- CASH COLLECTED PER AGING BUCKET
- COLLECTION EFFECTIVENESS INDEX
- BEST POSSIBLE DSO
- PARTIAL PAYMENT AGREEMENT PERCENTAGE
- PERCENT OF CASH APPLIED ON DAY OF RECEIPT
- AUTO CASH HIT RATE
- UNMATCHED RECEIPTS EXPOSURE
- COST OF CREDIT
- EARNINGS RATE ON INVESTED FUNDS
- BROKERAGE FEE PERCENTAGE
- BORROWING BASE USAGE PERCENTAGE
- CHAPTER TEN: Measurements for the Engineering Department
- BILL OF MATERIALS ACCURACY
- LABOR ROUTING ACCURACY
- IDEA KILL RATE
- PERCENTAGE OF NEW PRODUCTS INTRODUCED
- PERCENTAGE OF SALES FROM NEW PRODUCTS
- PERCENTAGE OF NEW PARTS USED IN NEW PRODUCTS
- PERCENTAGE OF EXISTING PARTS REUSED IN NEW PRODUCTS
- AVERAGE NUMBER OF DISTINCT PRODUCTS PER DESIGN PLATFORM
- PERCENTAGE OF PRODUCTS REACHING MARKET BEFORE COMPETITION
- RETURN ON INNOVATION INVESTMENT
- INTANGIBILITY INDEX
- SCIENCE LINKAGE INDEX
- RATIO OF ACTUAL TO TARGET COST
- WARRANTY CLAIMS PERCENTAGE
- TIME FROM DESIGN INCEPTION TO PRODUCTION
- PERCENTAGE OF FLOOR SPACE UTILIZATION
- CHAPTER ELEVEN: Measurements for the Human Resources Department
- CHAPTER TWELVE: Measurements for the Logistics Department
- PRODUCTION SCHEDULE ACCURACY
- ECONOMIC ORDER QUANTITY
- NUMBER OF ORDERS TO PLACE IN A PERIOD
- ECONOMIC PRODUCTION RUN SIZE
- RAW MATERIAL INVENTORY TURNS
- RAW MATERIAL CONTENT
- FINISHED GOODS INVENTORY TURNS
- OBSOLETE INVENTORY PERCENTAGE
- PERCENTAGE OF INVENTORY > XX DAYS OLD
- PERCENTAGE OF RETURNABLE INVENTORY
- EXCESS INVENTORY INDEX
- INVENTORY ACCURACY
- PERCENTAGE OF CERTIFIED SUPPLIERS
- ELECTRONIC DATA INTERCHANGE SUPPLIER PERCENTAGE
- DISTRIBUTION TURNOVER
- SUPPLIER FILL RATE
- ON-TIME PARTS DELIVERY PERCENTAGE
- PURCHASED COMPONENT DEFECT RATE
- INCOMING COMPONENTS CORRECT QUANTITY PERCENTAGE
- PERCENTAGE OF ACTUAL PAYMENTS VARYING FROM PURCHASE ORDER PRICE
- PERCENTAGE OF PURCHASE ORDERS ISSUED BELOW MINIMUM DOLLAR LEVEL
- PROPORTION OF CORPORATE CREDIT CARD USAGE
- PERCENTAGE OF RECEIPTS AUTHORIZED BY PURCHASE ORDERS
- FREIGHT AUDIT RECOVERY RATIO
- PICKING ACCURACY FOR ASSEMBLED PRODUCTS
- ORDER FILL RATE
- AVERAGE TIME TO SHIP
- ON-TIME DELIVERY PERCENTAGE
- DOCK-TO-DOCK TIME
- PERCENTAGE OF PRODUCTS DAMAGED IN TRANSIT
- PERCENTAGE OF SALES THROUGH DISTRIBUTORS
- CHAPTER THIRTEEN: Measurements for the Production Department
- CONSTRAINT PRODUCTIVITY
- TAKT TIME
- CONSTRAINT REWORK PERCENTAGE
- CONSTRAINT SCHEDULE ATTAINMENT
- CONSTRAINT UTILIZATION
- OPERATIONAL EQUIPMENT EFFECTIVENESS
- DEGREE OF UNBALANCE
- THROUGHPUT EFFECTIVENESS
- MANUFACTURING CRITICAL PATH TIME
- MANUFACTURING EFFICIENCY
- BREAK-EVEN PLANT CAPACITY
- MANUFACTURING EFFECTIVENESS
- PRODUCTIVITY INDEX
- UNIT OUTPUT PER DIRECT LABOR HOUR
- AVERAGE EQUIPMENT SETUP TIME
- UNSCHEDULED MACHINE DOWNTIME PERCENTAGE
- MEAN TIME BETWEEN FAILURES
- ACCEPTABLE PRODUCT COMPLETION PERCENTAGE
- WORK-IN-PROCESS TURNOVER
- WORK-IN-PROCESS TO STANDARD WORK-IN-PROCESS
- SCRAP PERCENTAGE
- FIRST-TIME-THROUGH YIELD
- WARRANTY CLAIMS PERCENTAGE
- MAINTENANCE EXPENSE TO FIXED ASSETS RATIO
- INDIRECT EXPENSE INDEX
- REORDER POINT
- ON-TIME DELIVERY RATIO
- CHAPTER FOURTEEN: Measurements for the Sales and Marketing Department
- MARKET SHARE
- CUSTOMER TURNOVER
- ADVERTISING VALUE EQUIVALENCY
- NET PROMOTER SCORE
- BROWSE-TO-BUY CONVERSION RATIO
- RECENCY
- DIRECT MAIL EFFECTIVENESS RATIO
- INBOUND TELEMARKETING RETENTION RATIO
- PROPORTION OF COMPLETED SALES TO HOME PAGE VIEWS
- QUOTE TO CLOSE RATIO
- PULL-THROUGH RATE
- SALES PER SALESPERSON
- SALES PRODUCTIVITY
- SALES EFFECTIVENESS
- SALES TREND PERCENTAGE BY PRODUCT LINE
- PRODUCT DEMAND ELASTICITY
- DAYS OF BACKLOG
- CHAPTER FIFTEEN: Measurement Analysis with an Electronic Spreadsheet*
- Appendix: Measurement Summary
- Glossary
- About the Author
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