Contents
Preface: What do we mean by change and changeability?
part 1 The challenge of change
part 2 Understanding your changeability index
4 Why does the external environment matter?
5 Does leadership make a difference?
6 How do you get people on board?
7 How do you restructure for change?
part 3 Developing strategies for change
Appendix 2: Does your organisation have changeability?
Appendix 3: What is the nature of your environment?
Appendix 4: Personal action plan
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