Articles
[bib03entry01] Dale M. Brethower, ““Rapid Analysis: Matching Solutions to Changing Situations.”” Performance Improvement, <year>November/December 1997</year>, pp. 16–21.
[bib03entry02] Roger. Kaufman, ““Auditing Your Needs Assessment.”” Training & Development, <year>February 1994</year>, pp. 22–23.
[bib03entry03] F. F. Reichheld, ““Learning from Customer Defections.”” Harvard Business Review, <year>March/April 1996</year>, pp. 64–65.
[bib03entry04] Allison. Rossett, ““Have We Overcome Obstacles to Needs Assessment?”” Performance Improvement, <year>March 1997</year>, pp. 30–35.
[bib03entry05] Ryan Watkins,, and Roger Kaufman. ““An Update on Relating Needs Assessment and Needs Analysis.”” Performance Improvement, <year>November/December 1996</year>, pp. 10–13.
[bib03entry06] Ron. Zemke, ““How to Do a Needs Assessment When You Think You Don't Have Time.”” Training, <year>March 1998</year>, pp. 38–44.
Books
[bib03entry07] ASTD Trainer's Toolkit: Needs Assessment Instruments. Alexandria, VA: ASTD, <year>1990</year>.
[bib03entry08] J. L. Beckley, The Power of Little Words. Fairfield, NJ: The Economic Press, <year>1984</year>.
[bib03entry09] D. Dubois, Competency-Based Performance Improvement. Amherst, MA: HRD Press, <year>1993</year>.
[bib03entry10] T. F. Gilbert, Human Competence: Engineering Worthy Performance. New York: McGraw-Hill, <year>1978</year>.
[bib03entry11] J. Harless, An Ounce of Analysis (Is Worth a Pound of Objectives). Newnan, GA: Harless Performance Guild, <year>1975</year>.
[bib03entry12] R. Kaufman,, et al. Needs Assessment: A User's Guide. Englewood Cliffs, NJ: Educational Technology Publications, <year>1993</year>.
[bib03entry13] T. Peters, The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times. New York: Vintage, <year>1994</year>.
[bib03entry14] Phillips,J., and E. F.Holton III, eds. In Action: Conducting Needs Assessment. Alexandria, VA: ASTD, <year>1995</year>.
[bib03entry15] R. F. Mager,, and P. Pipe. Analyzing Performance Problems or You Oughta Wanna. Belmont, CA: Lake Publishing, <year>1984</year>.
[bib03entry16] D. G. Robinson,, and J. Robinson. Performance Consulting: Moving Beyond Training. San Francisco: Berrett-Kohler, <year>1995</year>.
[bib03entry17] D. G. Robinson,, and J. Robinson. Training for Impact. San Francisco: Jossey-Bass, <year>1989</year>.
[bib03entry18] A. Rossett, Training Needs Assessment. Englewood Cliffs, NJ: Educational Technology Publications, <year>1989</year>.
[bib03entry19] R. Zemke,, and T. Kramlinger. Figuring Things Out: A Trainer's Guide to Needs and Task Analysis. Reading, MA: Addison-Wesley, <year>1982</year>.
Info-lines
[bib03entry20] Mary. Austin, ““Needs Assessment by Focus Group.”” No. 9401 (<year>revised 1998</year>).
[bib03entry21] Madelyn. Callahan, ““Be a Better Needs Analyst.”” No. 8502 (<year>revised 1998</year>).
[bib03entry22] Madelyn. Callahan, ““The Role of the Performance Intervention Specialist.”” No. 9714.
[bib03entry23] Diane. Kirrane, ““The Role of the Performance Needs Analyst.”” No. 9713.
[bib03entry24] Lori. Long, ““Surveys from Start to Finish.”” No. 8612 (<year>revised 1998</year>).
[bib03entry25] Sally Sparhawk,, and Marian Schickling. ““Strategic Needs Analysis.”” No. 9408 (<year>revised 1999</year>).
Presentations
[bib03entry26] J. Cava, ““Developing Competencies and Organizational Applications.”” In 1995 Proceedings of 2nd International Conference on Using Competency-Based Tools and Applications to Drive Organizational Performance. Boston, MA: Linkage, Inc., and Case Western Reserve University.
[bib03entry27] Kavita. Gupta, ““How to Do a Mini Needs Assessment Effectively.”” Paper presented at the 1996 ASTD International Conference, in Orlando, FL.
[bib03entry28] Gloria. Regalbuto, ““The Front-End of Front-End Analysis.”” “Paper presented at the 1995 ASTD International Conference”, in Dallas, TX.