Chapter 3
The New Grad Nursing Interview

Successfully completing nurse school was probably more challenging than you anticipated. The faculty went out of their way to prepare you for each test, then it was up to you to pass. No curves. No extra credit. No sad stories. It was you and the test questions – most, if not all, multiple-choice questions. The correct answer was on the page along with a few misleading answers many of which could also be correct but weren’t. You had to pick the correct one. The passing grade for courses was higher than for non-nursing courses. There was no wiggle room for the instructor to boost your grade if you got close to passing. The line was drawn in the sand (passing grade) and you had to cross the line (pass) yourself with no help. Fractions of a point mattered. 79.4% is failing if the passing grade is 80%. This was all done to get you ready to take the nursing board exams (NCLEX). Your next challenge is to get your first nursing job once you pass the nursing boards. You’ll learn a few strategies in this chapter that can help you find and be offered your first nursing job.

Before Graduation

Be proactive. Start building a network of contacts while you are in nursing school. Each clinical rotation presents hands-on learning experiences and the opportunity to introduce yourself to the clinical staff at the healthcare facility. You can be just another nursing student to the staff or a nursing student that they’ll remember after you complete your clinical rotation.

Each clinical rotation gives you a chance to meet the nurse manager of the unit. Briefly stop the nurse manager in the hallway or politely knock on the nurse manager’s office door and introduce yourself. Don’t be afraid to do so. Nurse managers tend to look forward to meeting nursing students who have a clinical rotation on their unit. They want to be a good host, share experiences – and nurse managers are always on the prowl for potential nursing candidates even if there are no current openings.

Don’t stalk the nurse manager and don’t ask for a job. Build a casual relationship during the rotation since you are likely to see the nurse manager each time you are on the unit. Make small talk. Find out something unique about the nurse manager – pets, hobbies – just like you would when you meet a new colleague. Give the impression that you are already part of the staff. Ask the nurse manager a few meaningful questions about the unit or the patient population a couple of times during the rotation. This demonstrates a sincere interest in the patients on the unit. Keep questions short. Listen carefully to the reply and give the nurse manager feedback that you understood the answer. Limit conversation. Politely interrupt if the conversation goes long. Say, “This is very interesting. I have to get back to my patients but I would love to continue this later.” The interruption demonstrates that you can prioritize – patients first.

Stop by on the last day of your rotation to thank the nurse manager for having you on the unit. Mention that you had a positive experience and enjoyed working with the staff and the patient population. Close your comments with, “after graduation I’d like to work on a unit like this.” Again don’t ask for a job. You are simply planting a seed that may or may not grow into an opportunity in the future. Be sure to thank the staff for their congeniality. Encourage your class to bring in refreshments for the staff on the last day of clinical rotation as a thank you to the staff. Before leaving, make sure you ask the nurse manager for her business card and get the names of staff members. They become your network of contacts for employment opportunities or references.

You may return to a different unit in the same healthcare facility for another clinical rotation. If so, try to create an opportunity to stop by your previous unit nurse manager’s office and say “hi.” Don’t stalk. Don’t wander on that unit. You don’t have any reason to be there. Stopping by the nurse manager’s office briefly is acceptable. Simply say, “I’m on unit (name of unit) doing my cardiac rotation and I thought I would stop by on my break to say hi.” Make small talk asking about the nurse manager’s pets or something unique that you remember about the nurse manager. Keep the conversation short. Don’t sit down in the office. Don’t bring up anything about graduation or a job. The goal is simply to show your face and return to your unit – planting a seed for the future.

Stay in touch with the nurse manager after you finish your rotations at the healthcare facility. Don’t be forward. The nurse manager doesn’t want to be your best friend or a pen-pal via email. Every four months or so send a short email asking the nurse manager a question. For example, explain a situation that you encountered during clinical rotation and ask how a similar situation is handled at the nurse manager’s facility. You may also inquire about externships that might be available at the healthcare facility. Some healthcare facilities offer an externship program for the summer prior to graduation. Senior nursing students are brought in to assist the nursing staff for the summer months, creating another important opportunity to make yourself known to nurse managers and the nursing staff. There is a tendency for nurse recruiters to hire their externs as new graduate nurses.

Consider volunteering at the healthcare facility where you may want to eventually work. You wouldn’t be able to perform nursing duties. You will be performing normal volunteer duties such as running specimens to the lab and transporting patients. You’ll get to know the staff and have an opportunity for the nurse manager to know you as a volunteer. Show your personality and a readiness to learn. You’ll have many chances to demonstrate that you are a good worker. You won’t have first dibs on open positions (working in an unlicensed staff position, such as a CNA, makes you an insider giving you a chance at an open position before the position is available to non-employees). Volunteering gives you a great opportunity to build your network – contacts that may help you get a new grad nursing job.

Local chapters of nursing associations also provide a good way to build your network of contacts. The faculty of your nursing school can probably identify local chapters – they might also be a member. Look online for the state chapter website. It usually lists information about local chapters along with contact information. Send the contact an email explaining that you’re a nursing student and would like to join their group. Some chapters may limit membership to licensed nurses but may invite you as a guest to their meetings. Go to their meetings if invited. Your goal is to develop relationships and keep in touch with members – keep building your network.

What Type of Nursing Do You Want to Do?

Prepare yourself for questions that nurse recruiters, nurse managers, and members of your contact network will likely ask you. The first is: What type of nursing do you want to do? You may be thinking “any nursing job,” but don’t say it. They realize that finding your first nursing job is challenging and you likely will accept the first job that is offered. However, the real question is, have you given any thought to the kind of nursing practice that you might do in the future?

Clinical rotations exposed you to the most common nursing practice areas giving you some foundation to choose a clinical path. Decide on a practice environment such as a hospital, private practice, urgent care center, surgery center, rehabilitation center, or nursing home. There are also opportunities in non-clinical environments, such as health insurance organizations. Experienced nurses suggest you get a few years of clinical experience preferably in a hospital where you can develop your clinical skills.

And what type of nursing do you see in your future? ER, ICU, NICU, OR … there is an endless list of specialties from which to choose. The nurse recruiters, nurse managers, and members of your contact network don’t expect you to have your whole nursing career mapped right out of nursing school. Instead, they simple want to see what area piques your interest – so far – and that you are thinking ahead, planning how you are going to build your nursing career.

Answer questions honestly. Don’t try to tailor your answers based on what you think the nurse recruiters, nurse managers, and members of your contact network want to hear. You don’t have to pick any area of nursing at this point. A good response is to say you want to be a good nurse and you are looking for a position that will help you develop good nursing skills. Mention specialty areas that interest you. Try not to commit to one specialty unless you’ve worked in that practice area as an unlicensed staff member. A few weeks of clinical rotation in a specialty area doesn’t give enough insight on how it is to work in that area as a nurse.

You Don’t Have Nursing Experience but You Have Experience

Clinical rotations don’t count as experience! Avoid listing your clinical rotations as your job experience on your resume and job application. There is a tendency to do this because clinical rotations are the closest thing you can offer as nursing experience. You get to list names of healthcare facilities and practice areas – and it can really beef up your resume. Nurse recruiters don’t consider this work experience. All new grads have the same clinical rotations where they work under close observation of the clinical instructor. No one works independently caring for a full patient load while on clinical rotation.

The nurse recruiter knows you are a new grad without any nursing experience. Your new nursing license implies that you are basically competent as a nurse. Healthcare facility administrators see you as a liability and a relatively expensive nurse to hire. New grads make a lot of mistakes – it is all part of learning. Patients may be adversely affected by mistakes made by a new grad. Therefore, new grads typically receive more intensive orientation than that given to an experienced nurse – and it is expensive. The new grad is assigned a preceptor who is an experienced staff nurse. The preceptor is responsible for care given to patients who are assigned to the new grad during orientation. Both the preceptor and the new grad receive full salary during the new grad’s orientation. In essence, the healthcare facility is paying for two nurses for care that is normally provided by one nurse. Orientation may last two months before the new grad is permitted to work independently.

The nurse executive knows that the healthcare facility must invest in onboarding new grads otherwise the pool of available nurses will shrink in the future as current nurses retire. However, the nurse executive and the nurse recruiter are very selective as to which new grads will be offered to join their new grad program. The selection process is challenging because the new grad lacks proven work experience as a nurse.

Your goal is to show the nurse recruiter that you are a good investment by demonstrating that your successful non-nursing experience can carry over to your nursing practice. What you did is less important than how you did it. The nurse recruiter is looking for a new grad that has a good work ethic. You show up for work and call in well in advance if you can’t to give staffing time to replace you. You complete each assigned task. You demonstrate critical thinking. You follow procedures. There are times when procedures are not appropriate – and you identify these situations and ask for direction. You’ll encounter similar situations as a new grad. Questioning whether something isn’t right based on your limited nursing knowledge is important to the nurse recruiter because you asked for help rather than risking a mistake that may injure a patient. As you gain experience, your critical thinking becomes the basis for solving those problems independently. Tell the nurse recruiter how you incorporated good customer service in your previous experiences. Patients are your new customers and they expect – and should receive – compassionate care. Show how you went that extra mile for customers in your previous jobs.

Your work in a hospital environment is important to share with the nurse recruiter. Direct patient care experience such as that of a certified nursing assistant, medical assistant, or patient care assistant is a good foundation for nursing. Other jobs in a hospital such as a ward clerk or non-direct patient care positions also help to convince the nurse recruiter that you are a good investment. The nurse recruiter is not looking for you to have nursing skills but is looking for you to have a good work ethic, critical thinking skills, good customer service skills, and be willing to learn ... and learn ... and learn. There is a lot to learn as a new grad.

The Search Begins

Start your search a year or so before graduation. Some healthcare facilities that have new grad programs run those programs once a year. You want to find out about those programs well in advance of the application deadline. You might be able to apply at the end of your senior year or immediately after graduation while you wait to take your licensing boards. Yes, you can be hired without a nursing license. You are considered a graduate nurse. Your practice is limited until you get your license. One of the terms of employment is that you obtain your nursing licenses within a month or two of starting work.

Begin your search with your nursing school. Faculty may have contacts at local hospitals and may know which healthcare facilities offer a new grad program – and know who you can speak with at the healthcare facility to apply to the program. Be realistic. You are one of many new grads from your school all of whom are looking for their first nursing job and a facility will treat each of you equally.

You should look at online job postings at healthcare facilities within your area. Don’t apply for advanced nursing positions. This is a waste of time. Sometimes a posting will say “new graduates invited to apply.” Other times, the nurse recruiter may consider a new grad but not mention that fact in the job posting. How do you find out? There is no magic answer. Email the nurse recruiter and ask.

An online search or a call to Human Resources is the best way to identify the nurse recruiter. You may find the nurse recruiter’s email that way too. Alternatively, you can probably deduce the nurse recruiter’s email address by finding the email address of someone else who works at the healthcare facility. For example, looking at the press contact section of the healthcare facility’s website, you’ll find names of the Public Relations staff and their email addresses ([email protected]). Chances are good that nurse recruiter Mary Smith’s email address is [email protected].

Keep your email short and to the point. Your email is one of hundreds received by the nurse recruiter. The subject line is very important. Don’t hide the fact that you are a new grad. State something such as, “Brief question from a new grad” or “Brief question from a new grad from (name of the local nursing school).” This helps the nurse recruiter prioritize your email – and yes, you’ll have a relatively low priority but that doesn’t mean that you won’t receive a response. Naming your school in the subject line may help. Local healthcare facilities sometimes have a formal or informal connections with nursing schools in their area. Responding to your email might be viewed by the nurse recruiter as maintaining that connection.

Be patient for a response! It may take a few weeks and you may never receive a response – then again, the response may be immediate. The nurse recruiter can easily get your email out of the inbox by hitting reply and writing a few words. With luck the response is yes with instructions on how to apply.

Should you visit Human Resources personally? Yes, but not to apply for a job. Many healthcare facilities use an online application tracking system to handle applications (see Chapter 2 “The Dreaded Application Tracking System”). Instead, visit Human Resources to inquire whether the healthcare facility has a new grad program and if so, how you can get information about it. You’ll probably be speaking with a receptionist although there is always a chance you’ll get to chat with the nurse recruiter.

Be realistic on where you want to work. It would be great to find a job in your local hospital – you and new grads from all the local nursing schools have the same thought. There aren’t enough positions for local healthcare facilities to hire all of you immediately following graduation. Consider broadening your search area. You may have to explore opportunities at healthcare facilities in a different part of your state or in other states.

Be honest with yourself. Working for a healthcare facility outside where you live may require you to move. Traveling three or four hours to work every day may not make sense. Your commuting expenses will be high; traffic may delay your trip; and it might be a nightmare commuting in inclement weather. Remember that nurses are expected to work their shift even during bad travel weather. Health care workers are generally exempt from weather-related travel restrictions. Relocating may be the only feasible option if you find a job outside your current area.

Another job option that is sometimes overlooked is the military. The military recruits nurses as commissioned officers. New nurses come in as junior officers. In exchange for commitment to military service, new nurses can continue their education financed by the military and can gain experience that can easily be transferred to civil life. Financial compensation is based on rank, although many branches offer financial incentives for board certifications and specialties. You must also complete a basic officer leader course where you learn to be an officer.

Use Your Network

Graduating and getting your nursing license does not guarantee you a nursing job. It is time to let the world know that you are a new nurse looking for your first nursing job. Don’t keep it a secret. Friends, friends of friends, neighbors, family acquaintances, any of these contacts may know someone associated with a healthcare facility who can help you contact the nurse recruiter (they may even know the nurse recruiter). Chances may be slim but you never know who may help you open the door to your first nursing job. For example, a relative of your neighbor may be friends with a nurse manager. Your neighbor may speak about you to her friend...and her friend might mention you to the nurse manager...who may recommend that the nurse recruiter setup an appointment with you. Nurse recruiters usually like referrals because someone knows the candidate.

Your best opportunity is working the network you built during your clinical rotations. Email nurse managers and others on the nursing staff you met while on clinical rotation on their unit. Do this months before graduation. Don’t think you can simply knock on their door and say, I got my nursing license when do I start? It doesn’t work that way. Even if the nurse manager wants to hire you there first must be an open position – and that opening may not exist. Give members of your network time to help you.

Email your network – especially nurse managers – asking for advice, but not a job. Ask if they have any suggestions on how to find your first nursing job. They’ll know you are looking for a job. You don’t have to mention it. Make reference to your previous contacts with them. For example, “You may recall that we met when I was doing my clinical rotation on your unit.” Be sure to include anything that may uniquely identify you from other nursing students who also had a clinical rotation on that unit. Hopefully, you planted that seed during your clinical rotation and now it is time for the seed to germinate.

Don’t become a nuisance. Send the email and be patient. You can follow up in a couple of weeks with another short email updating them on your search. Keep it light and a little humorous. The goal is to remind them that you are still looking.

What Nurse Recruiters Look For

So what might a nurse recruiter look for in a new grad candidate? Each nurse recruiter has her own requirements – some set by policy, some set by requirements of the hiring nurse manager, and some are subjective. No one can tell you exactly what criteria the nurse recruiter is looking for, but there is a good chance they include the following characteristics:

Be brief and to the point when communicating (i.e., emails, phone conversations) with the nurse recruiter

Show respect for the nurse recruiter by not stalking her. Don’t send follow up emails daily. Give her time to process you request.

Read the job description and clearly relate something in your background that matches the job description – even if that experience isn’t in nursing. Sometimes you’ll find a job posting that states “new grads welcome” so drawing the link between your non-nursing background and the job descriptions helps the nurse recruiter justify bringing you in for an interview.

Show a positive attitude. You know enough about nursing to make you minimally competent. You know you have a lot to learn and you are willing to learn.

Display a good work ethic. You are punctual and arrive early anticipating that you may get lost or traffic may delay your arrival.

Demonstrate that you are a team player. You are willing to do things outside your job description to care for patients.

Be honest and accountable. You know your strengths and you know your weaknesses. You want to be a great nurse, but you have a long way to go and need everyone’s help to get there. You will make mistakes. However, you acknowledge it and ask others to help you rectify the mistake. We learn from our mistakes. This shows that you are accountable for your actions.

Understand the job requirements. You know that you’ll be working weekends, holidays, and late shifts. Some shifts are eight hours and others are 12 hours. Eight-hour shifts are days, evenings, or nights. 12-hour shifts are days (7 a.m. to 7 p.m.) or nights (7 p.m. to 7 a.m.). You don’t get to pick your shifts or your days off. You won’t have personal days and vacation until you are off probation. Let the nurse recruiter know up front if you have plans already, such as a wedding or vacation. The nurse recruiter may or may not be able to accommodate you.

Notice that nothing is mentioned about nursing skills, grade point average, or your class rank. These are usually of less concern to the nurse recruiter. The state licensing board certifies that you have basic nursing skills. The healthcare facility’s orientation program will teach you skills required to care for their patients. You won’t pass orientation if your skills are not adequate to do the job.

Selling Yourself in Your Resume and Job Application

Your email opens the door and your resume is an advertisement that tells the nurse recruiter to stop looking – I’m your new grad. This may be wishful thinking; however, your resume should give a sales pitch that encourages the nurse recruiter to take a closer look at you and invite you in for an interview. Likewise, this is true about the job application you submit on the healthcare facility’s website.

Take a tip from advertisers: Advertisers tailor each advertisement for a specific group of customers. The group has the same needs and the advertiser can fulfill those needs. The description of the open position identifies the needs of the nurse recruiter. You believe you can fulfill those needs, so your resume and job application should show how you can meet them.

Each resume and job application must be tailored to a specific job posting. Yes, this is time-consuming but you’ll have a better chance of success than sending a general resume. The nurse recruiter has a list of job requirements for a position – and minimal time to review the qualifications of each applicant. The application tracking system (see Chapter 2 The Dreaded Application Tracking System”) will complete the first review of candidates.

Format your resume in common sections:

Contact information

Work Experience

Employer’s name, your title, dates

Education

Skills

Make a list of job requirements. Next to each job requirement enter something in your background that meets the requirement. Keep entries brief and to the point. Be honest. Leave it blank if you don’t meet a specific job requirement. Rarely is there a candidate who meets all requirements of the job.

Next write those entries incorporating the exact words and phrases that are used in the job description. The goal is to use keywords found in the job description at least three times in your resume or job application. This makes it easier for the application tracking system to give your resume/application a high score.

The nurse recruiter matches the job description to information in the candidate’s resume and application. You make the nurse recruiter’s job easier if you do the matching for her in your resume/application. The nurse recruiter can scan your resume/ application quickly without having to read long descriptions of your work history. Remember that non-nursing experience is important for the nurse recruiter. A new grad will probably not have nursing experience.

This is same strategy advertisers use to encourage potential customers to take a closer look at their product. Advertisers identify the customer’s need (job description) and pointedly show how their product (you) meet each need (your resume/job application). Advertisers leave little room for the customer (nurse recruiter) to misinterpret the message.

Practice! Go online and find job postings at your local hospital’s website even if you are not going to apply for the position. List job requirements and match your background to them using words and phrases contained in the job posting. Next, look at their job application. Jot down the information on the job application. Prepare your responses offline. Remember this is an exercise and you’re not applying for the position. Few new grads do this and end up filling out the application online without much forethought.

Here is a sample job requirement for a new grad position.

Job Summary:

The graduate registered professional nurse (RN) is responsible for providing and supervising direct and indirect total nursing care responsibilities to patients. A training program will be under the direct supervision of a preceptor for all principal duties and responsibilities during the training program. Eventually the graduate nurse will transition to independent practice after successful training program completion. The graduate nurse will adhere to all rules and regulations of all applicable local, state, and Federal agencies and accrediting bodies.

Required Experience:

Basic Life Support Certified (American Heart Association)

Graduate of an accredited school of nursing

Bachelor’s degree in Nursing (Preferred)

Current license as a registered professional nurse

Job Responsibilities:

Completes timely assessments of patients. Sets measurable and achievable short- and long-range goals for patients based on the patient assessment and diagnosis. Assists in developing and implementing a plan of care for the patient. Prioritizes interventions, assesses results, and evaluates and modifies the plan of care as needed. Demonstrates the ability to interpret diagnostic data related to the patient’s assessment and diagnosis. Demonstrates knowledge of procedures, medications, and the use of equipment in the treatment of the patient based on the patient’s diagnosis and care plan. Follows strict infection prevention processes. Demonstrates safe medication practices. Teaches the patient about safe medication administration and about adhering to prescribed treatment based on the patient’s diagnosis. Successfully communicates with patients and family using therapeutic communication. Effectively communicates with the interdisciplinary team. Documents all patient encounters in the electronic medical record system based on institutional policy.

Here is an illustration of a simple resume that is designed to be “read” by an application tracking system. Noticed that words and phrases from the job posting are used in the description of work experience. Clinical rotations are not really considered job experience and will be discounted by the nurse recruiter; however, placing it in the work experience category provides the opportunity to include words and phrases contained in the job description. Remember that the initial goal is to have your resume selected by the application tracking system – and then read by a human. You can modify the format of the resume and elaborate on your experience as needed but make sure you include words and phrases that appear in the job posting.

Mary Jones
555 Any Street, Any City, Any State 55555
Phone: (555)-555-5555 Email: [email protected]

Work Experience

My Hospital, Some City, Some State 55555

Certified Nursing Assistant

January Year to Present

Provided direct nursing care to patients under the direct supervision of a registered professional nurse while adhering to all rules and regulations of applicable local, state, and Federal agencies and accrediting bodies. Completed timely assessment of patients. Achieved measurable short- and long-range goals for patients set by the patient’s treatment team. I prioritized interventions and suggested to the registered nurse modifications to the patient’s care plan based on my assessment and evaluations. I provided direct patient care following strict infection prevention processes and documented interactions with the patients in the electronic medical record system.

Some Hospital, Some City, Some State 55555

Student Nurse

Year to Year

During clinical rotations, I demonstrated the ability to interpret diagnostic data related to the patient’s assessment and diagnosis and demonstrated the knowledge of procedures, medications, and the use of equipment in the treatment of a patient based on the patient’s diagnosis and care plan. I demonstrated safe medication practices while administering medications to patients during clinical rotations. I also taught patients and their families about safe medication administration and the importance of adhering to prescribed treatment based on the patient’s diagnosis. I effectively communicated with patients and the interdisciplinary team during clinical rotations.

Education

Bachelor of Science in Nursing (BSN)

My Nursing School, Some City, Some State 55555

License

License Professional Registered Nurse (RN), Some State

Basic Life Support Certified (BLS) (American Heart Association)

Special Skills

Bilingual: Spanish

Cover Letter

Some candidates might feel that a cover letter is relevant if you are sending a paper resume to the nurse recruiter. Rarely is this done today with the introduction of the online application tracking system. The application tracking system streamlined the process by doing away with unnecessary paperwork.

An application tracking system may give you an opportunity to upload a cover letter. If it does, then create and upload a cover letter. The cover letter is an introduction to your resume – not a replacement for your resume – that encourages the nurse recruiter to read your resume. Tailor the cover letter to the job posting. Avoid generic cover letters. Keep the cover letter brief and to the point. The cover letter should be one page.

Use the nurse recruiter’s name in the salutation, such as Dear Ms. Smith. Identify who you are and the position for which you are applying. Tell your story in one paragraph. Conclude with a paragraph stating that you applied online and you would like to meet in-person to discuss opportunities at the healthcare facility.

Here is a sample email cover letter that you can upload with your application and/ or email directly to the nurse recruiter.

Dear Ms. Smith:

As a new graduate registered nurse from my school with a current registered nurse license, I am confident that my talents make me an excellent candidate for your new graduate nursing program based on requirements stated in the job posting.

My online application is complete and I uploaded my resume. You will notice that I developed excellent nursing skills through my classroom and clinical rotations. Furthermore, I demonstrated the ability to provide exceptional whole patient care for the patient’s physical, emotional, and psychosocial challenges. My references will attest to my work ethic and desire to treat patients with compassion.

My application provides a glimpse of my enthusiasm for nursing and quality patient care. I look forward to a time when we can further discuss how my background and qualifications complement the requirements for your new graduate nurse program. I can be reached at (555) 555-5555 or email: [email protected].

I look forward to hearing from you.

Sincerely,

Mary Jones, BSN, R.N.

What to Expect During the Interview

Get to the healthcare facility a half hour before the interview. This gives you time for you to find your way in case you get lost on the campus or in the facility. Arrive at Human Resources 15 minutes before your scheduled appointment. There is a chance you may get in to see the nurse recruiter earlier than scheduled. This benefits the nurse recruiter because it keeps her ahead of what can be a very busy schedule.

You get one chance at making a first impression so dress the part of a new nurse. Don’t wear scrubs. Dress in business casual. Scrubs are fine if you are coming from your current job and you tell the nurse recruiter at the time you make the appointment. Every detail of your appearance counts. Keep nails short and nothing fancy. Infection control policies at the healthcare facility dictates grooming of nails and hair. It is a plus if the nurse recruiter doesn’t have to tell you about grooming for infection control purposes.

Stand, extend your hand, make eye contact, put on a smile, and introduce yourself to the nurse recruiter. Consider the nurse recruiter a friend that you are meeting for the first time rather than the person who will decide to give you your first nursing job. A newly graduated nurse once commented that she didn’t expect to be offered the job, so she relaxed and was herself during the interview. The worst that could happen was that her expectations were met. Any other outcome surpassed her expectations. Ninety percent of how you are perceived is your appearance and how you handle yourself. Casual business attire and a relaxed respectful affect projects the type of person your really are to the nurse recruiter.

Open the conversation with small talk — short and to the point — such as how you found traveling to the healthcare facility. Speaking up first shows that you are comfortable communicating with strangers. Let the recruiter take the lead from there. There is a tendency for the nurse recruiter to find out about you before describing the position and the healthcare facility. Some nurse recruiters tell you about the position only if what you say makes you a good candidate for the position. Otherwise, you might be told that this position probably isn’t a good fit.

After a minute or so of small talk, the nurse recruiter asks the first of many open-ended questions. The objective is to find out who you are but also to decide if you meet the job requirements and fit in with the healthcare facility’s culture. The former is a checklist, the latter is a gut feeling. The nurse recruiter looks for gaps in your background too. For example, you might graduate in December but passed your licensing boards in March. The nurse recruiter might ask, “Did you fail your licensing boards the first time?” Be honest. If so, it isn’t a show stopper. However, it might also be that you wanted to take time to study.

The first question might be, “Why did you become a nurse?” Answer honestly and logically. You may have volunteered on your community’s ambulance service and found caring for others rewarding. Nursing seemed to be the next logical step. You may have relatives who are nurses who shared the rewards and trials of being a nurse. And you might have cared for a family member who needed home care. Whatever the reason, the nurse recruiter is very interested in how you communicate. Did you listen to the question and did your response make sense? Be sure to speak in complete sentences and use conversational words. Medical terms are fine but the nurse recruiter is more interested in hearing a complete story using words that others will understand.

The next question might be “What are your career goals?” New grads – and even some experienced nurses – find this question difficult to answer because you probably don’t know. You haven’t worked as a nurse yet. Again, be honest. Your clinical rotations exposed you to different specialties, but not all specialties. You may have had a walk-through ICU or the emergency department or stood in the corner of the OR during a procedure. This was insufficient to give you any clue as to what it is like being a nurse in those areas. You might respond by saying, I found my maternity clinical rotation interesting; however, once I get experience as a nurse I’ll be in a better position to know which area of nursing is for me. Even if you are set on a specific area of nursing, tell the nurse manager that you want to develop a good foundation in nursing before moving into your dream nursing job.

Another commonly asked question is, “What are your strengths and weaknesses?” This is a tricky question to answer because you are being asked to identify weaknesses that you probably want to keep to yourself for fear of losing the opportunity for the job. No one is a perfectionist. Don’t put a spin on your weaknesses. Nurse recruiters may feel you are being dishonest. You may answer by saying; during clinical rotations, I worked well in pressure situations paying great attention to details. When things are slow, though, I get bored. However, I learned to spend those moments talking with my patients. You gave both a strength and weakness. You also explained how you work towards strengthening your weakness.

Be prepared to answer this frequently asked question: “What makes you a good person for the job?” Don’t mention that you have a nursing license. Tell the nurse recruiter why you think you’ll be a good fit for the job. Base your response on the clinical rotations, if you had clinical rotations in that healthcare facility. You experienced the type of patients cared for by the healthcare facility and you’ve seen the level of quality care expected of the staff. You got to meet the staff and have seen how they worked as a team – and you feel you fit nicely. If your clinical rotations were at a different healthcare facility, then speak about the experience in the same manner. Mention there are differences in healthcare facilities but delivering quality patient care is expected by staff regardless of the healthcare facility. Restate that you have a strong work ethic and are eager to build on the basic nursing skills acquired at your school.

“What do you expect to learn from your colleagues once you join our nursing staff?” An objective of asking you this question is to determine if you understand that you have a lot to learn about nursing. The nurse recruiter is not looking for specifics such as inserting an I.V. into a patient. Instead, the nurse recruiter is looking for you to briefly describe what you don’t know but want to learn. Speak about quality patient care and types of nursing skills that you haven’t mastered. You might want to conclude by saying; I expect to learn how to be a good nurse. I know there are things I don’t know – I want my colleagues to help me learn those things.

Still another commonly asked question is, “How did your education prepare you for your first nursing job?” This is your opportunity to credit the faculty of your school for doing a great job. You were inexperienced the first day of nursing school. You knew nothing about nursing. You were a minimally competent nurse when you graduated and passed your licensing boards. The faculty – and your hard work – helped you develop the nursing skills needed to begin your career as a nurse. Nurse educators and your future colleagues at the healthcare facility will help you build on your basic nursing knowledge to become a professional nurse.

Speak with confidence about your abilities and experiences. Be social and humorous at times, then serious when answering the core of questions. Avoid negative comments – even when you are being humorous. Negative remarks may be misinterpreted and you have no way of correcting the misinterpretation.

The direction of the interview may switch from you selling yourself to the nurse recruiter selling the healthcare facility and position to you. This may be a signal that you convinced the nurse recruiter that you are a viable candidate. However, the recruiter explaining things about the healthcare facility and the job might simply be a way of signaling that the interview is over.

Stand. Maintain eye contact. Extend your hand and thank the nurse recruiter for spending this time with you. State that you realize that other candidates are being interviewed. Ask the nurse recruiter what will be the next step in the process. The response gives you a hint of what you should do next. The nurse recruiter should tell you approximately when you should be hearing from them – so you don’t harass the nurse recruiter with emails and phone calls. On occasion, the nurse recruiter may be honest about the process. You’ll be told there is a stronger candidate but we haven’t reached a decision yet. This helps you set realistic expectations about prospects of getting the job.

After the Interview

Be patient! It is unrealistic to expect a call from the nurse recruiter when you get home from the interview. Don’t harass the nurse recruiter. Send a brief email the day following the interview thanking the nurse recruiter for the opportunity to meet and discuss the position. Include three brief examples of how your background compliments requirements for the position. Conclude by saying that you are looking forward to continuing the interview process in the near future.

You will be contacted if the nurse recruiter feels you are a viable candidate for the position. However, there is no set time period for when the nurse recruiter will get back to you. You are one of many candidates for the position – and there are many positions that the nurse recruiter needs to fill. There are a lot of things going on behind the scenes (see Chapter 2 “The Dreaded Application Tracking System”) that may delay the nurse recruiter from responding to you.

Plan to send a follow up email a week to ten days after the interview. Ask a question relevant to the position in the email such as: “Is choice of working holidays based on seniority?” or “Is tuition reimbursement available during the probation period?” These are reasonable questions that require the nurse manager to respond. The response may include the status of your application.

A long delay in a response doesn’t mean that another candidate was selected for the position – although that might be the case. Rejection emails are typically sent automatically by the application tracking system once a decision is made on your application. A delay for a couple of months might be normal for the healthcare facility. It takes time for the nurse recruiter to complete the first round of interviews and to arrange for interviews with the hiring nurse manager. You may be a viable candidate but not in the top three candidates who will get the first crack at interviewing with the hiring nurse manager. You’ll be called if one of the three is rejected by the hiring nurse manager.

The best course of action is to keep looking for your first nursing job. Continue to look at job postings at healthcare facilities where you were interviewed. Send an email to the nurse recruiter – who likely remembers you from the interview – that you are qualified for the other position. Name the position in the email.

Continue to send a follow-up email every week to ten days inquiring about the status of your application. This is a reasonable request and won’t be considered harassment by the nurse recruiter. At some point, you’ll either be invited back for an interview with the hiring nurse manager or receive a rejection. Don’t be discouraged by rejections. You are a new grad looking for a healthcare facility that is willing to invest in you. There are fewer new grad programs than there are positions for experienced nurses. Keep widening your search to include non-hospitals such as sub-acute facilities, nursing homes, and healthcare facilities out-of-state. You are looking for your first nursing job – not your perfect nursing job. And yes, there is a nursing job for you – you just have to find it.

Nursing as a Second ... or Third ... or Fourth Career

You are a new grad – much older than others in your graduating class because you already had a career or more in fields other than nursing. Your kids are grown and out of college, now it’s your turn. The economic downturn wiped out any opportunity to continue in your previous career. You retired relatively young and you don’t want to sit at home. Or it is just time for a change? Whatever the reason, you’re trying nursing.

Nursing school was tougher than you imagined. That two-year program at your community college was more like four years. Two years of prerequisite courses and two years of nursing courses. The real challenge was going back to school – and being the oldest in the class. Nursing school is an equalizer. Young or old, everyone had to take the same courses, pass the same tests, and complete the same clinical rotations. Age probably seemed to disappear as everyone in the class looked for ways to increase the chances of passing.

Nursing schools tend to have an up or out policy. You pass the course and move on to the next course or you fail and you’re out of the program – although some nursing schools give you one chance to recover by retaking a course. And this applies to everyone regardless of age. At the beginning of each term, you and your younger colleagues probably counted heads to see who made the cut.

Passing each course wasn’t as easy as it was passing courses for your previous career(s). Many college courses use the horseshoe method of passing- at least that is what some call it. Getting close to the peg (passing) usually means you pass. Instructors have a tendency to curve actual grades that give borderline students a boost to a passing grade. Not so in nursing school. That was probably an eye-opener. No curves.

Likewise, there are no curves when it comes to getting your first nursing job. You’ll go through the sample application and interview process as all new grads. The nurse recruiter is prohibited by law to consider age as a qualification for the position. However, maturity is on your side in another way. You are probably very comfortable speaking with strangers (i.e., nurse recruiters, hiring nurse managers) because you’ve done so in your previous career. Furthermore, you can tap into experiences dealing with people in your other career that can carry over to nursing.

Although you may connect with the nurse recruiter on a mature level, you’ll still need to answer questions that are asked of all new grads (see What to Expect During the Interview). Why did you leave your previous career? Why do you think nursing is better than continuing in your previous career? Do you plan to go back to your previous career? These are all questions that you must be prepared to answer.

Develop a one-minute response that explains your transition to nursing. For example, you might say that your previous career was developing computer applications. The economic downturn hit and companies offshored those jobs. You had been volunteering on the community ambulance service for many years and enjoyed helping people. Nursing seemed to be a great opportunity to continue caring for people so you decided to change careers. You really enjoyed nursing school and caring for patients during clinical rotations. You feel nursing is a perfect career choice.

Be sure to link experiences in your career to requirements of the nursing job. Experiences and skills honed in other industries are applicable to nursing. You need to make the connection in your cover letter, resume, and during the interview.

You are still a new nurse and are prone to all the same weaknesses of any new nurse. Don’t be afraid to admit that you have a lot to learn about nursing. Briefly tell the nurse recruiter about how you had to adjust to returning to school and meeting the challenges of nursing school. This demonstrates that you recognize that you have to change – and that you successfully met those challenges by graduating nursing school and passing the licensing boards.

Being a new grad doesn’t mean you have nothing to offer the healthcare facility. You are basically competent when you pass the licensing boards. You are a novice and the nurse recruiter knows it. You need to hone your nursing skills and move through the ranks of an advanced beginner, fully competent nurse, proficient nurse and an expert nurse. The nurse recruiter and the hiring nurse manager want to give you the opportunity to grow. You need to convince them that you’re worth their investment of time and money to let you grow within their healthcare facility.

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