Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publisher and the author cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the publisher or the author.
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© Rupert Kendrick 2010
The author has asserted the rights of the author under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First published in the United Kingdom in 2010
by IT Governance Publishing.
ISBN 978-1-84928-143-0