References
Shortened URLs are numbered sequentially; the related long URLs are listed below for reference.
Chapter 1
01-01 https://aneventapart.com/news/post/practical-branding-by-sarah-parmenter-an-event-apart-video
01-02 https://en.wikipedia.org/wiki/Facebook%E2%80%93Cambridge_Analytica_data_scandal
01-03 https://www.wired.com/story/five-years-tech-diversity-reports-little-progress/
01-04 https://hbr.org/2015/01/intuits-ceo-on-building-a-design-driven-company
01-05 https://medium.com/@GarronEngstrom/principles-of-emotional-design-c79d40c05d70
Chapter 2
02-01 http://darwin-online.org.uk/content/frameset?itemID=F1142&viewtype=text&pageseq=1
02-02 https://faculty.uca.edu/benw/biol4415/papers/Mickey.pdf
02-03 https://en.wikipedia.org/wiki/Golden_ratio
02-04 https://en.wikipedia.org/wiki/Vitruvian_Man
02-05 https://muledesign.com/2017/07/a-designers-code-of-ethics
Chapter 3
03-01 https://www.flickr.com/photos/clagnut/4947389773
03-02 https://en.wikipedia.org/wiki/File:Bundesarchiv_Bild_146II-732,_Erholung_am_Flussufer.jpg
03-03 https://www.youtube.com/watch?v=1rV-dbDMS18
03-04 https://www.nngroup.com/articles/persona/
03-05 https://www.nngroup.com/videos/why-personas-fail/
03-06 https://styleguide.mailchimp.com/
03-07 http://aarronwalter.com/design-personas/
03-08 http://significantobjects.com/about/
03-09 https://lectureinprogress.com/journal/anna-charity
03-10 https://api.slack.com/best-practices/voice-and-tone
Chapter 4
04-01 https://thecreativeindependent.com/guides/how-to-begin-designing-for-diversity/
04-02 http://www.benedelman.org/publications/airbnb-guest-discrimination-2016-09-16.pdf
04-03 https://open.nytimes.com/diversity-inclusion-and-culture-steps-for-building-great-teams-ca157bd98c07
04-04 https://www.microsoft.com/design/inclusive/
04-05 https://medium.com/@uxdiogenes/just-a-brown-hand-313db35230c5
04-06 https://airbnb.design/your-face-here/
Chapter 5
05-01 https://www.atlassian.com/team-playbook/plays/customer-journey-mapping
05-02 https://www.youtube.com/watch?v=XgRlrBl-7Yg
05-03 https://www.invisionapp.com/inside-design/oral-history-of-mailchimp-high-five/
05-04 http://stanford.edu/~gbower/1969/Narrative_stories.pdf
05-05 https://greatergood.berkeley.edu/article/item/how_stories_change_brain
05-06 https://www.patagonia.com/blog/
05-07 https://www.patagonia.com/artifishal.html
Chapter 6
06-01 https://www.wealthsimple.com/fr-ca/magazine/news-redesign
06-02 http://airbnb.com/trust
06-03 https://www.flickr.com/photos/14922438@N00/194463892/
06-04 https://www.flickr.com/photos/41225983@N00/193706751/
06-05 https://blog.flickr.net/en/2006/07/19/temporary-storage-glitch/
06-06 http://interactions.acm.org/content/?p=1226
Chapter 7
07-01 https://labs.sogeti.com/the-minimum-lovable-product/
07-02 https://en.wikipedia.org/wiki/Agile_software_development
07-03 https://twitter.com/jopas/status/515301088660959233?lang=en
07-04 https://www.inc.com/magazine/201802/mailchimp-company-of-the-year-2017.html
07-05 https://medium.com/@awilkinson/slack-s-2-8-billion-dollar-secret-sauce-5c5ec7117908
07-06 https://www.youtube.com/watch?v=QdOPL-2SkmI
07-07 https://www.atlassian.com/blog/announcements/introducing-stride
07-08 https://www.atlassian.com/blog/announcements/new-atlassian-slack-partnership
07-09 http://resolute.vc/blog/2013/06/backing-sunrise/
07-10 https://techcrunch.com/2015/02/04/microsoft-sunrise/
Resources
08-01 http://universalprinciplesofdesign.com/books/
08-02 https://www.goodreads.com/book/show/841.Emotional_Design
08-03 https://stevenpinker.com/publications/how-mind-works
08-04 https://www.penguinrandomhouse.com/books/290730/the-blank-slate-by-steven-pinker/
08-05 https://www.penguinrandomhouse.com/books/297609/descartes-error-by-antonio-damasio/
08-06 https://www.penguinrandomhouse.com/books/200292/different-by-youngme-moon/
08-07 https://www.goodreads.com/book/show/2251306.Brain_Rules
08-08 https://www.masterclass.com/classes/sara-blakely-teaches-self-made-entrepreneurship
08-09 https://abookapart.com/products/just-enough-research
08-10 https://jtbd.info/a-script-to-kickstart-your-jobs-to-be-done-interviews-2768164761d7
08-11 https://github.com/mmmonteiro/designethics
08-12 https://www.designbetter.co/enterprise-design-sprints
08-13 https://articles.uie.com/kano_model/
08-15 https://uxmag.com/articles/beyond-frustration-three-levels-of-happy-design
08-16 https://uxmag.com/articles/the-psychologists-view-of-ux-design
08-17 https://uxmag.com/articles/organized-approach-to-emotional-response-testing
08-18 https://boxesandarrows.com/emotional-design-with-a-c-t-part-1/