Index
In this index, f denotes figure and t denotes table.
A
Africa
about, 29
body language, 38–39
challenges, classroom, 40–43
learning environment, 40
learning journey, planning, 34–36
logistics, technology, and resources, 36–38
needs assessment, 32–34
people and culture, 30–32
tips and warnings, 43–44
Arab countries. See Middle East
Asia, Southeast. See Southeast Asia
B
best practices. See training best practices
Brazil. See also Latin America
about, 49
body language, 56–57
challenges, classroom, 60–61
learning environment, 57–60
learning journey, planning, 53–54
logistics, technology, and resources, 54–56
needs assessment, 51–53
people and culture, 50–51
tips and warnings, 61–62
Britain. See United Kingdom
Brunei, 187. See also Southeast Asia
business simulations, 278–279
C
Canada
about, 65
body language, 72–74
challenges, classroom, 75–76
learning environment, 74–75
learning journey, planning, 70–71
logistics, technology, and resources, 71–72
needs assessment, 68–70
people and culture, 66–68
tips and warnings, 77
China
about, 81–82
body language, 88
challenges, classroom, 89–90
learning environment, 88–89
learning journey, planning, 85–87
logistics, technology, and resources, 87–88
needs assessment, 84–85
people and culture, 82–83
tips and warnings, 91–92
content areas, learning, 271, 272t
cultural intelligence (CQ). See global mindset
D
delivery methods, 20–21
E
Egypt. See Africa; Middle East
England. See United Kingdom
environment, learning, 24
Europe, Western. See Western Europe
G
gamification, 275–277
global mindset
about, 2–4
action, 6–7
applying to classroom, 9–11
benefits of, 7–9
defined, 3
drive, 4–5
knowledge, 5
strategy, 5–6
global survey, 272–274, 272f, 273f
Great Britain. See United Kingdom
I
icebreakers, 10
India
about, 95–96
body language, 104–105
challenges, classroom, 107–109
learning environment, 105–107
learning journey, planning, 100–102
logistics, technology, and resources, 102–104
needs assessment, 99
people and culture, 96–99
tips and warnings, 109–110
Indonesia. See also Southeast Asia
body language, 193
logistics, technology, and resources, 190
needs assessment, 185
International English, 9–10
J
Japan
about, 113–114
body language, 121–124
challenges, classroom, 126–127
learning environment, 124–125
learning journey, planning, 118–119
logistics, technology, and resources, 120–121
needs assessment, 116–118
people and culture, 114–116
tips and warnings, 127–128
K
Korea, South. See South Korea
L
Latin America. See also Brazil
about, 149
body language, 156–157
challenges, classroom, 159–161
learning environment, 157–159
learning journey, planning, 153–155
logistics, technology, and resources, 155–156
needs assessment, 152–153
people and culture, 150–152
tips and warnings, 161–162
learning content areas, 271, 272t
learning environment, 24
learning journey, planning, 20
learning methodologies, 269–274, 272f, 273f
learning trends, global
about, 268–269
business simulations, 278–279
gamification, 275–277
global survey, 272–274, 272f, 273f
learning content areas, 271, 272t
learning methodologies, 269–274, 272f, 273f
mobile learning, 277–278
self-paced learning and massive open online courses, 274–275
logistics planning, 22–24
M
Malaysia. See also Southeast Asia
body language, 192–193
challenges, classroom, 195
language, 197
logistics, technology, and resources, 190
needs assessment, 185
massive open online courses (MOOCs), 274–275
methodologies, learning, 269–274, 272f, 273f
Middle East
about, 165
body language, 173–174
challenges, classroom, 176–177
learning environment, 174–175
learning journey, planning, 169–171
logistics, technology, and resources, 172–173
needs assessment, 168–169
people and culture, 166–168
tips and warnings, 177–178
mindset, global. See global mindset
mobile learning, 277–278
MOOCs (massive open online courses), 274–275
N
needs analysis, 10, 16–19
Nigeria. See Africa
Northern Ireland. See United Kingdom
P
performance support and evaluation, 24–26
Philippines. See also Southeast Asia
body language, 191
challenges, classroom, 195
language, 197
learning journey, planning, 187, 188
logistics, technology, and resources, 189 190
needs assessment, 185–186
tips and warnings, 196–197
R
results, defining, 19
S
Scotland. See United Kingdom
self-paced learning, 274–275
simulations, business, 278–279
Singapore. See also Southeast Asia
body language, 192
challenges, classroom, 195
learning journey, planning, 187, 188, 189
logistics, technology, and resources, 190
needs assessment, 185
South Korea
about, 131–132
body language, 139–141
challenges, classroom, 142–144
learning environment, 141–142
learning journey, planning, 135–137
logistics, technology, and resources, 137–139
needs assessment, 134–135
people and culture, 132–133
tips and warnings, 144
Southeast Asia
about, 181–182
body language, 191–192
challenges, classroom, 194–196
learning environment, 193–194
learning journey, planning, 186–189
logistics, technology, and resources, 189–190
needs assessment, 185–186
people and culture, 182–185
tips and warnings, 196–197
survey, global, 272–274, 272f, 273f
T
Thailand, 187–188. See also Southeast Asia
training best practices
about, 16
delivery methods, 20–21
learning environment, 24
learning journey, planning, 20
logistics planning, 22–24
needs analysis, 16–19
performance support and evaluation, 25–26
results, defining, 19
training material design, 21–22
U
United Kingdom
about, 201
body language, 209–210
challenges, classroom, 211–212
learning environment, 210–211
learning journey, planning, 205–207
logistics, technology, and resources, 207–208
needs assessment, 203–205
people and culture,
202–203
tips and warnings, 212
United States
about, 215–216
body language, 224–227
challenges, classroom, 229–231
learning environment, 227–229
learning journey, planning, 220–223
logistics, technology, and resources, 224
needs assessment, 219–220
people and culture, 216–218
tips and warnings, 231–232
V
Vietnam, 187. See also Southeast Asia
virtual classroom
about, 250
body language, 259–260
challenges, classroom, 262–263
learning environment, 252–261
learning journey, planning, 255–257
logistics, technology, and resources, 257–259
needs assessment, 252–254, 253–254t
people and culture, 250–252
tips and warnings, 271–272
W
Wales. See United Kingdom
West Africa. See Africa
Western Europe
about, 235
body language, 242–244
challenges, classroom, 245–246
learning environment, 244–245
learning journey, planning, 239–242
logistics, technology, and resources, 242
needs assessment, 238–239
people and culture, 235–237
tips and warnings, 246–247