Chapter 3
Examine Project Planning

In Chapter 1, “Project Management Framework Fundamentals,” we introduced the PMI concepts of processes, process groups, and knowledge areas. Recall that PMI defines a total of 42 project processes that describe activities throughout a project’s life cycle. These processes are organized into nine knowledge areas and represent five process groups. One of the most prominent of the process groups is project planning. Nearly half of the processes occur in this group; 20 of the 42 processes are in this group. In case you might think that planning processes are localized to a particular area of your project, note that processes in the planning group span all nine knowledge areas. Let’s look at project planning in more detail.

Understanding PMI’s Planning Process Group

Image Planning Process—3.4

CramSaver

If you can correctly answer these questions before going through this section, save time by skimming the Exam Alerts in this section and then completing the Cram Quiz at the end of the section.

1. What are the three main inputs (outputs from processes in the initiating process group) that you need to start planning a project? (Remember that you can’t start planning a project from scratch—planning is not the starting point.)

2. Which planning process group process output is the result of project deliverable decomposition into manageable components, called work packages?

After you have completed the initiating processes you are ready to start planning your project. Remember what that means? It means that you possess formal authorization to conduct the work of the project. But you don’t know what to do without a plan. Planning answers a few very important questions. What work will you do? What exactly are you trying to accomplish?

To answer these questions, start from what you know. There are three outputs from the initiating process group processes. Always start with the information necessary to proceed. Recall that PMI refers to this initial information for each process as the process’s inputs. The three outputs from the initiating processes are

image The project charter

image The stakeholder register

image The stakeholder management strategy

Armed with these initiating documents you can start the planning processes. In a nutshell, you follow each of the planning processes to refine the project documents from these outputs. As you develop the planning documents, always remember how the various processes are related.

Think of the initiating progress group as the processes that answer the ‘“what’” and ‘“why”’ questions. The planning processes answer the ‘“how”’ questions. The planning processes result in outputs that explain how the project will progress toward reaching its goals.

Figure 3.1 shows how the processes in the planning group are related in the fourth edition of the PMBOK.

ExamAlert

Because planning includes so many processes, be prepared to answer many questions in this area on the exam. After all, planning process group questions make up 23% of the PMP exam. As with all other process groups, make sure you know the inputs, tools and techniques, and outputs of each process. It helps to draw your own process flow. Just the act of physically drawing the process flow in each process group helps you remember how the processes relate to one another.

PMI is explicit in stressing the importance of planning. Far too many projects suffer from the poor practice of starting work before anyone really knows what needs to be done. This almost always results in wasted effort and lost time. Proper planning requires good communication among the team and sound leadership from the project manager. The result of solid planning is a project team that is more informed and prepared to carry out the work required to meet the project’s goals. You should expect to see several questions on the exam that require you to understand the importance of fully planning before starting work.

Because planning is such a large process group, the material is divided into two separate chapters. This chapter covers the general concepts of planning and the processes that relate to the development of project baselines, including the following topics:

image Integration

image Scope

image Schedule

image Cost

FIGURE 3.1 The planning process group process interactions.

image

Chapter 4, “Explore More Elements of Project Planning,” covers the remaining project planning processes that support project planning by applying more details to the baselines. Topics covered in Chapter 4 include these topics:

image Communications

image Risk

image Quality

image Procurement

image Human resources

The main purpose of planning is to provide a framework to gather information to produce a project management plan. In fact, the plan itself is really a collection of other plans. The majority of activities in the planning group center around developing the supporting documents that comprise the final project management plan. As more detailed information is learned about the project, the overall plan becomes more complete and the stakeholders’ confidence in the project increases.

Planning is an iterative group of processes as well. As the project progresses it often becomes necessary to modify the plan due to any number of reasons. Unexpected results, delays, outside factors, and internal factors can all require additional planning. Any scope changes are likely to require one or more planning processes to be revisited. Don’t assume that planning is only accomplished once. The exam requires that you understand how planning is iterative throughout a project.

The following list details some fundamental planning process items you need to understand for the exam:

image Project management plan—One process in the planning group addresses the project management plan. The develop project management plan process is the high-level process that provides direction for developing subsidiary plans and compiling their information into the final project plan.

image Scope—Three processes address scope planning. These direct the refinement of the preliminary scope statement and break down the high-level goals of the project into smaller, more manageable chunks.

image Activity—Five processes deal with activity planning. After the work of the project is expressed in small, manageable chunks, the activity-related processes are focused on defining the activity details, integrating with project resources, and sequencing the project activities.

image Cost—Two processes address cost planning. These processes collect estimates and organize them into a project budget.

We examine each of these processes in the next section.

Cram Quiz

Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this section again until you can.

1. What is the common result of poor project planning?

Image A. Wasted effort

Image B. Lost time

Image C. Both A and B

2. Which of the following aspects of planning has the most processes and is concerned with decomposing the work of a project into manageable chunks?

Image A. Scope

Image B. Time

Image C. Cost

Image D. Quality

Cram Quiz Answers

1. Answer C is correct. Poor project planning almost always results in both wasted effort and lost time.

2. Answer B is correct. There are five time-related planning processes. Time management processes provide the mechanism to decompose work into small, manageable chunks.

Integration Management

Image Develop the Project Management Plan—4.2

CramSaver

If you can correctly answer these questions before going through this section, save time by skimming the Exam Alerts in this section and then completing the Cram Quiz at the end of the section.

1. According to the PMBOK, what is the basic purpose of the Project Management Plan?

2. Name three of the subsidiary plans to the project management plan.

The project management plan process covers all activities that identify and direct the actions of many other processes in the planning process group. Developing the project management plan includes coordinating the development of the subsidiary plans and incorporating them into the complete project plan. The main purpose of the project management plan is to define how the project is to progress from its beginning to completion.

In short, the project management plan provides the high-level game plan for how the project moves through its lifecycle. PMI defines many potential subsidiary plans that make up the overall project management plan. These subsidiary plans provide the specific details for managing each aspect of the project from initiation through closure. The subsidiary project management plans could include

image Project scope management plan

image Requirements management plan

image Schedule management plan

image Cost management plan

image Quality management plan

image Process improvement plan

image Human resource plan

image Communication management plan

image Risk management plan

image Procurement management plan

Note

This list of subsidiary plans is a great outline of a project. Use the list as a table of contents when you consider what should be in a project management plan.

One of the more common mistakes inexperienced project managers make is to confuse a project plan with a project schedule. The output from many common project management software packages do not qualify as a project plan. They are a good start, but a true project plan is made up of much more information than just scheduling information. This process requires a focused effort to create a plan that incorporates all known information about a project. Table 3.1 shows the inputs, tools and techniques, and outputs for the develop project management plan process.

TABLE 3.1 Develop Project Management Plan Inputs, Tools and Techniques, and Outputs

image

ExamAlert

You will see “expert judgment” listed as a tool and technique for several processes. The meaning of “expert judgment” is specific to each process. In the context of the develop the project management plan process, expert judgment includes

image Tailor the process to meet the project needs

image Develop technical and management details to be included in the project management plan

image Determine resources and skill levels needed to perform project work

image Define the level of configuration management to apply to the project

image Determine which project documents are subject to the formal change control process

Cram Quiz

Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this section again until you can.

1. You are a project manager newly assigned to a large project for your organization. The project charter has been signed and the stakeholders have been identified. What should you do next?

Image A. Ask appropriate team members to submit WBS input

Image B. Initiate the scope planning process

Image C. Start the develop project management plan process

Image D. Begin the activity definition process

2. Which of the following is NOT part of the “expert judgment” tool and technique for the develop the project management plan process?

Image A. Tailor the process to meet the project needs

Image B. Hold planning meetings to develop the risk management plan

Image C. Determine resources and skill levels needed to perform project work

Image D. Define the level of configuration management to apply to the project

Cram Quiz Answers

1. Answer C is correct. The first process in the planning group is develop project management plan. Answers A, B, and D skip the first process and start subsequent processes prematurely.

2. Answer B is correct. Holding planning meetings to develop the risk management plan is a tool and technique for the plan r management process. Answers A, B, and D all refer to valid components of the “expert judgment” tool and technique for the develop the project management plan process.

Scope Management

Image Collect Requirements—5.1

Image Define Scope—5.2

Image Create Work Breakdown Structure—5.3

CramSaver

If you can correctly answer these questions before going through this section, save time by skimming the Exam Alerts in this section and then completing the Cram Quiz at the end of the section.

1. The project scope management plan, as a component of the project management plan, includes which of the following?

Image A. Preparation of a detailed project scope statement

Image B. Creation of the work breakdown structure (WBS)

Image C. Specifications for formal verification and acceptance of completed project deliverables

Image D. All of the above

2. You are creating your WBS and find that you keep decomposing tasks into smaller and smaller units. How can you tell when you are done?

Image A. Keep decomposing tasks until you reach an amount of work that is small enough to reliably estimate required resources and duration.

Image B. Keep decomposing tasks until you reach an amount of work that can be accomplished in one hour.

Image C. Keep decomposing work until you reach an amount of work that can be accomplished in your organization’s basic work unit.

Image D. Keep decomposing work until you reach a predetermined number of hierarchy levels to keep the WBS balanced.

3. Which of the following is a valid input to the collect requirements process?

Image A. Project charter

Image B. Requirements traceability matrix

Image C. Validated deliverables

Image D. Work performance information

Scope management is the set of processes that ensures that the requirements of the customer are captured in a specification of work that ensures the delivery of the project’s deliverables, that all the project work is done, and that only the work required to complete the project is done. In other words, scope management makes sure that the project is completed without expending any unnecessary effort.

The collect requirements process seeks to use multiple tools and techniques to collect all of the project requirements from all of the stakeholders. This process attempts to leave no stone unturned and results in a complete list of project requirements. When properly performed, the collect requirements process dramatically reduces surprises as the project moves toward completion. Table 3.2 shows the inputs, tools and techniques, and outputs for the collect requirements process. Pay particular attention to the various creative methods you can employ to develop a list of project requirements.

TABLE 3.2 Collect Requirements Inputs, Tools and Techniques, and Outputs

image

The next process, define scope, is creative the process that clearly states what the project will and will not accomplish. The supporting documents are reviewed to ensure the project will satisfy the stated goals and the resulting scope should state the stakeholders’ needs and clearly communicate the expectations for the performance of the project. Table 3.3 shows the inputs, tools and techniques, and outputs for the scope planning process.

TABLE 3.3 Scope Definition Inputs, Tools and Techniques, and Outputs

image

Work Breakdown Structure: A Common and Dangerous Omission

Many inexperienced project managers move too quickly from the scope statement to the activity sequencing processes. This practice is a mistake and often leads to activity omissions and inaccurate plans. PMI stresses the importance of creating a work breakdown structure (WBS) before moving to activity management processes.

The WBS provides the project manager and project team with the opportunity to decompose the high-level scope statement into much smaller, more manageable units of work, called work packages. The resulting WBS should provide a complete list of all work packages required to complete the project (and nothing more). Table 3.4 shows the inputs, tools and techniques, and outputs for the create WBS process.

TABLE 3.4 Create WBS Inputs, Tools and Techniques, and Outputs

image

ExamAlert

The PMI Practice Standard for Work Breakdown Structures is the guide you need to use for the PMP exam. This is an example of information on the exam that goes beyond the PMBOK. You can find the WBS Practice Standard in the publications section of the PMI website (www.pmi.org).

In creating the WBS, the project team repeatedly decomposes the work of the project into smaller and smaller units of work, resulting in a collection of small work packages. The process continues until the resulting work packages are simple enough to reliably estimate duration and required resources. Don’t go overboard, though. When you have work packages that are manageable and represent a single work effort, stop the process. Each project is different, so this process results in different levels of detail for each project.

ExamAlert

The term “work package” refers to an individual project activity. The work package is the lowest level WBS component. According to the PMBOK, “A work package can be scheduled, cost estimated, monitored, and controlled.”

The last main feature of the WBS is that it is organized in a hierarchical fashion. The highest level is the project. The children that represent project phases, divisions, or main deliverables are listed under the project. Each child process or task is divided into further levels of detail until the lowest level, the work package, is reached. Figure 3.2 depicts a sample WBS with multiple levels.

FIGURE 3.2 Sample work breakdown structure.

image

In addition to the WBS itself, another output of the create WBS process is the WBS dictionary. The WBS dictionary is a document that supports the WBS by providing detailed information for each work package. The WBS dictionary can contain many types of information, including

image Work package name or identifier

image Accounting code identifier

image Description of work

image Technical specifications

image Quality requirements

image Owner or responsible party assignment

image Required resources

image List of schedule milestones

image Associated schedule activities

image Cost estimates

image Acceptance criteria

image Contract information

Cram Quiz

Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this section again until you can.

1. As project manager, you are about to start the define scope process. You have the project charter and the organizational process assets list. Because there are no change requests in your project at this point, what must you have before you begin?

Image A. Product analysis

Image B. Requirements documentation

Image C. Updates to project document

Image D. WBS

2. What does a project scope statement document?

Image A. What work is to be completed during the project

Image B. What deliverables need to be produced by the project

Image C. Both A and B

Image D. Neither A nor B

3. The work breakdown structure (WBS) does all of the following, except

Image A. Organizes and defines the entire scope of the project

Image B. Divides the project into smaller, more manageable tasks

Image C. Serves as a high-level planning tool for work planned but not yet approved

Image D. Both A and B

4. Which of the following is NOT an output of the collect requirements process?

Image A. Requirements documentation

Image B. Requirements management plan

Image C. Requirements risk breakdown

Image D. Requirements traceability matrix

Cram Quiz Answers

1. Answer B is correct. The requirements documentation is an input you need before starting the define scope process. Answer A is incorrect because product analysis is a tool and technique of define scope, not an input. Answer C is incorrect because project document updates are an output, not an input. Answer D is incorrect because the WBS is an output of a subsequent process and is not available at this point. Know your inputs, tools and techniques, and outputs of all processes.

2. Answer C is the best response. A project scope statement documents what work is to be accomplished and which deliverables need to be produced. Answers A and B are both individually correct, but answer C is the better response. Answer D is incorrect.

3. Answer C is the correct response. The WBS provides a detailed definition of work specified in the current, approved project scope statement. Both answers A and B describe the WBS and are therefore incorrect responses to the question.

4. Answer C is the correct response. There is no such defined output as a requirements risk breakdown. Answers A, B, and D all refer to valid outputs for the collect requirements process.

Activity Planning—From WBS to Project Schedule

Image Define Activities—6.1

Image Sequence Activities—6.2

Image Estimate Activity Resources—6.3

Image Estimate Activity Durations—6.4

Image Develop Schedule—6.5

CramSaver

If you can correctly answer these questions before going through this section, save time by skimming the Exam Alerts in this section and then completing the Cram Quiz at the end of the section.

1. Which type of network diagram allows you to depict four types of dependencies?

Image A. Precedence diagramming method (PDM)

Image B. Arrow diagramming method (ADM)

Image C. Dependency diagramming method (DDM)

Image D. Gannt chart diagram (GCD)

2. What term is defined as the practice of planning activities based on how soon the tasks are scheduled to start, such that activities that are close to their start date are planned at a more detailed level than those farther in the future? This term also implies that more detailed plans are required as activities approach their start date.

Image A. Progressive elaboration

Image B. Rolling wave planning

Image C. Planning component elaboration

Image D. Milestone detail planning

3. Which of the following statements best describes the estimate activity resources process?

Image A. Identifying and documenting relationships among the project activities

Image B. Identifying the specific actions to be performed to produce the project deliverables

Image C. Estimating the number of work periods needed to complete individual activities

Image D. Estimating the type and quantities of material, people, equipment, or supplies to perform each activity

4. Which estimating technique is best to use if you know the standard usage rate for a resource (such as an installer can pull 40 feet of cable per hour) to estimate the duration of an activity?

Image A. Analogous estimating

Image B. Parametric estimating

Image C. Three-point estimates

Image D. Reserve analysis

5. Which if the following is NOT a tool and technique for the develop schedule process?

Image A. Critical path method

Image B. Alternatives analysis

Image C. What-if scenario analysis

Image D. Applying leads and lags

The next section of the planning processes address those steps required to develop the project schedule. This is the part of the project plan that might be most familiar to new project managers. Many automated project management tools help create schedules by keeping track of activities, resources, durations, sequencing, and constraints. Although the schedule is an integral part of the project plan, it is only one part. Don’t start working on the schedule until you have a proper WBS. Starting to work before completing the WBS nearly always results in doing more work than is necessary. A good WBS reduces task redundancy and helps ensure all work performed is in the scope of the project. In fact, the WBS is a required input to activity planning.

Define Activities

The first process in the activity planning section is define activities. This process starts with the WBS and identifies the activities required to produce the various project deliverables. Activities are viewed from the perspective of the work packages. You ask the question, “What activities are required to satisfy this work package requirement?” Next, the resulting information from this process is used to organize the activities into a specific sequence. Table 3.5 shows the inputs, tools and techniques, and outputs for the define activities process.

TABLE 3.5 Define Activities Inputs, Tools and Techniques, and Outputs

image

Sometimes it is difficult to know everything about a project during the planning stage. It is common to learn more about the project as you work through the project life cycle. This is called progressive elaboration and affects the planning process. If you don’t know everything about the project, you can’t plan the whole project to the necessary level of detail.

For large projects, it is common to plan the entire project at a high level. The project starts with detailed plans in place for the work packages that are near the beginning of the project. As the time draws near to begin additional work, the more detailed, low-level plans for those work packages are added to the project plan. The planning process is revisited multiple times to ensure that the detailed plans contain the latest information known about the project. This practice is called rolling wave planning because the planning wave always moves to stay ahead of the work execution wave.

Sequence Activities

The next process is that of arranging the activities list from activity definition into a discrete sequence. Some activities can be accomplished at any time throughout the project. Other activities depend on input from another activity or are constrained by time or resources. Any requirement that restricts the start or end time of an activity is a dependency. This process identifies all relationships between activities and notes restrictions imposed by these relationships.

For example, when building a car you cannot install the engine until the engine has been built and delivered to the main assembly line. This is just one example of how activities can be dependent on one another. The sequence activities process is one that can benefit from the use of computer software to assist in noting and keeping track of inter-activity dependencies. Table 3.6 shows the inputs, tools and techniques, and outputs for the sequence activities process.

TABLE 3.6 Sequence Activities Inputs, Tools and Techniques, and Outputs

image

Network Diagrams

One of the more important topics to understand when planning project activities is creating network diagrams. Network diagrams provide a graphical view of activities and how they are related to one another. The PMP exam tests your ability to recognize and understand the most common type of network diagrams: the precedence diagramming method (PDM). Make sure you can read a PDM and use the information it presents.

Figure 3.3 shows an example of a PDM diagram.

FIGURE 3.3 The precedence diagramming method.

image

Precedence Diagramming Method

The PDM shows nodes—representing activities—connected by arrows that represent dependencies. To represent that activity B is dependent on activity A (in other words, activity A must be complete before activity B starts), simply draw an arrow from A to B. PDM diagrams are also referred to as activity-on-node (AON) diagrams because the nodes contain the activity duration information. (We don’t have enough information to complete all the information presented here yet. We’ll fill in the duration information during activity duration estimating.) In fact, nodes generally contain several pieces of information, including

image Early start—The earliest date the activity can start

image Duration—The duration of the activity

image Early finish—The earliest date the activity can finish

image Late start—The latest date the activity can start

image Late finish—The latest date the activity can finish

image Slack—Difference between the early start and the late start dates

Figure 3.4 shows the sample PDM node template.

FIGURE 3.4 The sample PDM node template.

image

The PDM diagram in Figure 3.3 shows eight activities, labeled A through H, with 13 dependencies. The arrows show how some activities are dependent on other activities. For example, activity B cannot start until activities A and C are complete. To show this dual dependency, we draw an arrow from A to B and another arrow from C to B.

You can represent four types of dependencies with a PDM diagram:

image Finish-to-start (the most common dependency type)—The successor activity’s start depends on the completions of the successor activity.

image Finish-to-finish—The completion of the successor activity depends on the completion of the predecessor activity.

image Start-to-start—The start of the successor activity depends on the start of the predecessor activity.

image Start-to-finish—The completion of the successor activity depends on the start of the predecessor activity.

ExamAlert

Carefully consider the different types of dependencies. Some can be confusing (especially start-to-finish). On the exam, you are asked to evaluate the scheduling affect of changes in start or end dates. The overall effect to the project depends on the type of relationship between activities. Don’t skip over the dependencies too quickly. Take the time to really read the question before you construct your diagrams.

Project Task Information

After you are comfortable with the main types of network diagrams, you need to understand how to use them. Let’s talk about a few basic scheduling concepts and look at how network diagrams help you to understand project schedules, starting with a few project tasks. Table 3.7 lists the tasks for a project along with the predecessors, duration, and earliest start date.

TABLE 3.7 Project Task Information

image

Now use the sample PDM node template to create a PDM diagram for the project.

The completed network diagram should look like the diagram in Figure 3.5.

FIGURE 3.5 The completed sample PDM diagram.

image

Estimating Activity Resources

Now you have a list of activities and their relative dependencies. The next process associates activities with the resources required to accomplish the work. This process lists each type and amount, or quantity, of each required resource. Every activity requires resources of some sort. Activity resources can include

image People

image Equipment

image Materials and supplies

image Money

TABLE 3.8 shows the inputs, tools and techniques, and outputs for the estimate activity resources process.

TABLE 3.8 Estimate Activity Resources Inputs, Tools and Techniques, and Outputs

image

Two of the tools and techniques warrant further discussion. One of the techniques you use when estimating activity resources is alternatives analysis. Analyzing the various alternatives provides an opportunity to consider other sources or ways to achieve the desired result for an activity. Alternatives might be more desirable than the initial expected approach due to cost savings, higher quality, or earlier completion. Another important outcome of alternative analysis is that in case the primary source becomes unavailable, you might have already identified a replacement method to complete the work. Suppose your main supplier of industrial fittings suffers a catastrophic fire. If your alternative analysis identified another source, you might be able to continue the project with minimal disruption.

The second item is bottom-up estimating. Recall that one of the purposes of creating the WBS is to decompose project work into work packages that are small enough to reliably estimate for duration and resource requirements. Using the WBS, you can provide estimates for mid- and high-level work by aggregating the estimates for the work packages that make up the desired work. Because this process starts at the lowest level of work (the work package) to create the estimate, it is called bottom-up estimating. This type of estimating tends to be fairly accurate because the estimates come from the people doing the actual work. The alternative is top-down estimating. Top-down estimates generally come from management or a source that is higher up than the people actually doing the work. The estimates are really educated guesses on the amount of resources required for a collection of work packages and tend to be less reliable than bottom-up estimates.

Estimate Activity Durations

After the resource estimates are established for each of the activities, it’s time to assign duration estimates. The estimate activity durations process approximates the number of work periods that are needed to complete scheduled activities. Each estimate assumes that the necessary resources are available to be applied to the work package when needed. Table 3.9 shows the inputs, tools and techniques, and outputs for the activity duration estimating process.

TABLE 3.9 Estimate Activity Duration Inputs, Tools and Techniques, and Outputs

image

In addition to expert judgment and reserve analysis, three main techniques are used for project activity duration estimation. In many cases, using multiple techniques provides more accurate estimates. The three estimation techniques are

image Analogous estimating—This uses actual duration figures from similar activities. These activities can be from the same project or another project, but share similarities in budget, size, weight, complexity, or other parameters.

image Parametric estimating—This calculates duration estimates by multiplying the quantity of work by the productivity rate. This type of estimate works best for standardized, and often repetitive, activities.

image Three-point estimates—This uses three estimate values for each activity:

Image Most likely (tM)—The duration most likely to occur.

Image Optimistic (tO)—The duration of the activity based on analysis the best-case scenario.

Image Pessimistic (tP)—The duration of the activity based on the worst-case scenario.

This approach originated with the Program Evaluation and Review Technique (PERT). PERT analysis calculates the Expected (tE) activity from the three-point estimates using the following formula:

tE = (tO + 4 * tM + tP) / 6

Develop Schedule

The next step is to develop the actual project schedule. The develop schedule process pulls all of the activity information together and results in the project’s initial (baseline) schedule. As work is iteratively planned and accomplished and the project moves through its life cycle, changes to the schedule are likely to occur. The schedule is a dynamic document and requires constant attention on the part of the project manager to ensure the project stays on track. Table 3.10 shows the inputs, tools and techniques, and outputs for the develop schedule process.

TABLE 3.10 Develop Schedule Inputs, Tools and Techniques, and Outputs

Image

An important topic to understand with respect to project schedules is the critical path. Refer to the AON diagram in Figure 3.3. The critical path is the longest path from start to finish. It is calculated by adding all of the durations along each path from start to finish. The reason it is called the critical path is that any delay (or increase in duration) of any activity on the critical path causes a delay in the project. It is critical that all activities on this path be completed on schedule.

Critical Path

Using the network diagram in Figure 3.5, you can calculate the project critical path. The critical path is the route with the longest total duration. The critical path method performs a forward and backward pass through the schedule network, calculating the early start and finish dates and the late start and finish dates for all activities, based on durations and relationships. The critical path method does not take resource limitations into account. The critical chain method does consider resource limitations. In short, the critical chain method uses the critical path method output and modifies the schedule network to account for limited resources. In this example, there are two routes from task A to task G:

image Path A-B-D-F-G will take 17 days to complete. (Just add up all the durations: 5 + 2 + 7 + 1 + 2 = 17)

image Path A-C-E-G will take 14 days to complete.

From this diagram, you can see that the longest path is A-B-D-F-G and that is your critical path. Any delays in any of these tasks delay the project.

Float

Refer to Figure 3.5. This PDM diagram has several pieces of information filled in for each node that we have not discussed. The task name and duration are self-explanatory. What about the rest of the information? The main task of developing the project schedule is to relate each of the tasks and combine duration, resource requirements, and dependencies. You need to make several passes through the network diagram to calculate the values necessary to create a project schedule.

In general, you make two main passes through each path in your network diagram. The first pass starts with the initial project task (the project “start” task). A task’s “early start date” is the earliest you can start working on that task. The “late start date” is the latest you can start working on the task. The difference between the early and late start dates is called float. The float is the schedule flexibility of a task. In Figure 3.5, the early start date for Task A is 9/5/09. To get the early finish date, just add the duration to the early start date. The duration for Task A is 5 days, so the earliest Task A can finish is 9/10/09. Now, the early finish date for Task A becomes the early start date for any tasks that are dependent on Task A (namely, Task B and Task C). Then, continue to follow each path until you reach the final task, calculating the new early end dates by adding the duration to the early start dates.

Note

Make sure you follow every path from the starting task to the ending task, calculating duration of each path. There are likely several paths that will get you there. Sometimes the shortest duration path might not be immediately evident.

Now it is time for the second pass through your project to calculate the late start and late ending dates. This pass starts at the end and moves backward through the same paths you just followed in the forward pass. The first step in the backward pass is to record the late ending date. It is the same as the early ending date for the last task in the project. Then, subtract the duration to get the late start date. In Figure 3.5, the late ending date for Task G is 9/22/09 and the late start date is 9/20/09. Next, move backward to each task on which your current task depends (that is each task that has an arrow pointing to your current task). The late ending date for this predecessor task is the same as the late start date of the dependent task. In other words, the late ending date for Task F and Task E would be 9/20/09, (the late start date for Task G). Continue backward through the project, subtracting the duration to calculate a new late start date.

After completing both the forward and backward passes, you should have all of the early start times (EST), early finish times (EFT), late start times (LST), and late finish times (LFT) filled in. To complete the network diagram entries, calculate the float for each task by subtracting the early start date from the late start date. The float represents the amount of time each task can be delayed without delaying the project.

Finally, add the durations for each path from the start task to the finish task. The smallest total represents the critical path of your project. There could be more than one critical path. Remember that tasks on the critical path all have a float of 0, and any delay of a task on the critical path results in an overall project delay.

Allocating Resources

In addition to calculating the critical path and critical chain, it might be necessary to address resource limitations. The process of reallocating resources that have been over-allocated is called resource leveling. This technique seeks to avoid work stoppage due to limited resources being required by multiple activities. Remember that resource leveling can often change the critical path. Because resource allocation can change the critical path it is often useful to implement another technique: what-if scenarios. The what-if scenario allows the project planners to explore the effect to the critical path of resource availability changes. For example, if you depend on a particular person to complete work on the critical path, what happens if that person becomes ill? Such a question would be part of a what-if scenario.

Cram Quiz

Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this section again until you can.

Use Figure 3.6 for questions 1, 2, and 3.

FIGURE 3.6 A sample PDM diagram.

image

1. What is the critical path for this project, and what is the duration of the critical path?

Image A. A-B-D-F-G, 13 days

Image B. A-C-E-G, 14 days

Image C. A-B-D-F-G, 14 days

Image D. A-C-E-G, 13 days

2. How many days can Task D be late in starting without affecting the project completion date?

Image A. One day

Image B. Two days

Image C. Zero days

Image D. Three days

3. If Task C starts two days late, what is the effect on the project end date?

Image A. The project ends one day late because there is slack of one day.

Image B. The project is still two days early because Tasks B, D, and F each have one day of slack.

Image C. The project is one day late because Task C is on the critical path.

Image D. There is no effect on the project end date.

4. When developing the estimates for project phases, you choose to add the individual estimates for the activities that comprise each phase. What type of estimation method are you using?

Image A. Parametric estimating

Image B. Bottom-up estimating

Image C. Top-down estimating

Image D. Analogous estimating

5. What is the primary purpose of the define activities process?

Image A. Identify the specific actions to be performed that result in the stated project deliverables

Image B. Identify and document relationships among project activities

Image C. Analyze activity sequences, durations, resource requirements, and schedule constraints

Image D. Monitor the status of the project schedule and manage schedule changes

6. Which estimating technique is the best choice if you know the durations of similar activities from other projects?

Image A. Analogous estimating

Image B. Parametric estimating

Image C. Three-point estimating

Image D. Historical analysis estimating

7. Which of the following is NOT an output of the develop schedule process?

Image A. Project schedule

Image B. Schedule baseline

Image C. Schedule data

Image D. Resource breakdown schedule

Cram Quiz Answers

1. Answer B is correct. The path A-C-E-G is the longest direct path from start to finish. All other answers are incorrect because they either state the incorrect path or project duration.

2. Answer A is correct. Because Task D is not on the critical path and has a slack of one day, it can start one day late (at most) without affecting the project end date.

3. Answer C is correct. Because Task C is on the critical path, any delay of the task delays the project.

4. Answer B is correct. Bottom-up estimating is the process of calculating estimates by aggregating the individual estimates of activities that make up the desired activity group. Answer A is incorrect because parametric estimating uses a process of multiplying quantity of work by the productivity rate. Answer C is incorrect because top-down estimating starts with an estimate and decomposes the estimate into smaller units to apply to the individual work packages. Answer D is incorrect because analogous estimating uses similar work packages, not estimate aggregation.

5. Answer A is correct. The stated answer is the main purpose of the Define Activities process. Answer B is incorrect because it states the purpose of the sequence activities process. Answer C is incorrect because it states the purpose of the develop schedule process. Answer D is incorrect because it states the purpose of the control schedule process.

6. Answer A is correct. Analogous estimating uses parameters from other similar activities to estimate durations. Answers B and C are incorrect because they refer to estimating techniques that do not consider similar activities. Answer D is incorrect because it refers to a estimating technique that doesn’t exist.

7. Answer D is correct. The Resource breakdown schedule is an output of the estimate activity resources process. Answers B, C, and D are incorrect because they are all valid outputs of the develop schedule process.

Project Cost Estimating Factors

Image Estimate Costs—7.1

Image Determine Budget—7.2

CramSaver

If you can correctly answer these questions before going through this section, save time by skimming the Exam Alerts in this section and then completing the Cram Quiz at the end of the section.

1. Which type of cost estimation would you use to estimate the cost to finish a floor if you knew the standard cost per square foot?

Image A. Analogous estimating

Image B. Parametric estimating

Image C. Three-point estimating

Image D. Bottom-up estimating

2. Which of the following is NOT an input for the determine budget process?

Image A. Basis of estimates

Image B. Project schedule

Image C. Risk register

Image D. Contracts

The estimate cost process associates an expected cost of performing work to each activity. Cost estimates can include labor, materials, equipment, and any other direct costs for project activities. Based on the activity resource and duration estimates, the cost estimates express the cost, normally in monetary amounts, of completing the work of the project. As with all project documents, the cost estimates can change through the project as conditions change. Different events can cause the cost for any activity to go up or down and require the cost estimates for the project to change. Table 3.11 shows the inputs, tools and techniques, and outputs for the estimate cost process.

TABLE 3.11 Estimate Cost Inputs, Tools and Techniques, and Outputs

Image

Cost estimates are compiled into the project budget. You probably recognize several estimating techniques from other processes. Three of the techniques used in the estimate costs process are the same basic techniques used in the estimate activity durations process. The other technique, bottom-up estimating, is also used in the estimate activity resources process. Although they are the same techniques, they are applied to different criteria and bear revisiting.

image Analogous estimating—This uses actual cost values from similar activities. These activities can be from the same project or another project.

image Parametric estimating—This calculates cost estimates by multiplying the quantity of work or result of work, such as square feet or hours, by a known rate, such as $30 per square foot or $45 per hour. This type of estimate works best for standardized, and often repeated, activities.

image Three-point estimates—This uses three estimate values for each activity:

Image Most likely—The cost most likely to occur

Image Optimistic—The cost of the activity if everything goes as planned, or better

Image Pessimistic—The cost of the activity in a worst-case scenario

image Bottom-up estimating—This technique calculates cost estimates by adding the costs of each individual work package. The technique starts at the most detailed level and rolls up the costs until a total cost for the project is obtained.

After you know the costs to accomplish the work of the project, you can create the project budget. The determine budget process aggregates the activity cost estimates into a single document for the project. The resulting project budget expands on the preliminary budget from the project charter and provides far more detail. Table 3.12 shows the inputs, tools and techniques, and outputs for the determine budget process.

TABLE 3.12 Determine Budget Inputs, Tools and Techniques, and Outputs

Image

ExamAlert

Don’t confuse the estimate costs process with the determine budget process. The determine budget process aggregates all of the activity cost estimates to result in a budget baseline against which your project costs will be measured.

Cram Quiz

Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this section again until you can.

1. The project cost and schedule for deliverables can be reasonably estimated at what level of the WBS?

Image A. The highest level

Image B. The mid level

Image C. The work package level

Image D. Both A and C

2. When the cost of an activity cannot be estimated with an adequate degree of certainty, the work within the activity can be decomposed. The resource requirements for each lower, more detailed work package can be estimated and aggregated to form a basis for estimating the cost for overarching scheduled activity. What is this type of estimating called?

Image A. Bottom-up estimating

Image B. Decomposed estimating

Image C. Should-cost estimating

Image D. Three-point estimating

3. Which process results in the project funding requirements document as one of its outputs?

Image A. Estimate activity resources

Image B. Estimate activity durations

Image C. Estimate costs

Image D. Determine budget

Cram Quiz Answers

1. Answer D is the correct response. The project cost and project schedule for work can be reliably estimated at the work package, or lowest, level of the WBS. The work package level is the lowest level of the WBS.

2. Answer A is the correct response. Bottom-up estimating is a technique for estimating cost through decomposition. The bottom-up estimate is based on the cost requirements for each lower work package and then is combined to estimate cost of the entire component of work. Answer B is incorrect because there is no technique called decomposed estimating. Answer C is incorrect because should-cost estimating is an activity duration estimating technique. Answer D is incorrect because three-point estimating does not incorporate decomposition.

3. Answer D is the correct response. The determine budget process produces the project funding requirements as one of its outputs, along with the cost performance baseline and project document updates. Answers A, B, and C are incorrect because these processes do not produce the project funding requirements document as an output. Make sure you know the inputs, tools and techniques, and outputs of all of the project processes.

What Next?

If you want more practice on this chapter’s exam topics before you move on, remember that you can access all of the Cram Quiz questions on the CD. You can also create a custom exam by topic with the practice exam software. Note any topic you struggle with and go to that topic’s material in this chapter.

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