MY GRATITUDE and warm thanks are due to the great team at AMACOM with whom I was fortunate to collaborate while working on this book: Bob Nirkind, who deserves tremendous recognition for understanding and believing in the importance of the topic and for his wise counsel and insight; Mike Sivilli for expertly shepherding the book from original manuscript to completion with a small miracle or two along the way; and Jackie Laks Gorman for her eagle eye and highly skilled copyediting. Your combined talents helped make this book more readable and of more value to its readers than I could have ever done on my own.
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