Notes

Chapter 1

1.   Council of Supply Chain Management Professionals. (2016). CSCMP supply chain management definitions and glossary. https://cscmp.org/CSCMP/Educate/SCM_Definitions_and_Glossary_of_Terms.aspx

2.   Iansiti, M., & Lakhani, K. R. (2020, January-February). Competing in the age of AI. Harvard Business Review.

3.   Ibid.

4.   Fawcett, S., Ellram, L., Fugate, B., Kannan, V., & Bernardes, E. (2019). Operations and supply chain management: enhancing competitiveness and customer value. Salt Lake City: MyEducator.

5.   Schwab, K. (2015, December 12). The fourth industrial revolution. What it means and how to respond. Foreign Affairs.

6.   Schwab, K. (2017). The fourth industrial revolution. Currency.

7.   Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. WW Norton & Company.

8.   Stock, J. R. (2013). Supply chain management: A look back, a look ahead. Supply Chain Quarterly, 2, 22–26.

9.   Frohlich, M., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19, 185–200.

10.   Ballou, R. (2006). The evolution and future of logistics and supply chain management. Production Journal, 16(3).

11.   La Londe, B. J., Grabner, J. R., & Robeson, J. F. (1976). Integrated distribution systems: a management perspective. In Business Logistics (pp. 3–19). Springer, Boston, MA.

12.   Ballou, R. (2006). The evolution and future of logistics and supply chain management. Production Journal, 16(3).

13.   Kirkman, M. M. (1887). The handling of railway supplies: their purchase and disposition. CN Trivess, printer.

14.   Bernardes, E. S. (2010). The effect of supply management on aspects of social capital and the impact on performance: A social network perspective. Journal of Supply Chain Management, 46(1), 45–55.

15.   Frohlich, M., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management, 19, 185–200.

16.   Choi, T., Dooley, K., & Rungtusanatham, M. (2001). Supply networks and complex adaptive systems: control versus emergence. Journal of Operations Management, 19, 351–366.

17.   Complex Adaptive Supply Networks Research Accelerator, https://research.wpcarey.asu.edu/supply-networks/

18.   Mussomeli, A., Gish, D., & Laaper, S. (2016). The rise of the digital supply network: Industry 4.0 enables the digital transformation of supply chains. Deloitte University Press.

19.   Fawcett, S., Ellram, L., Fugate, B., Kannan, V., & Bernardes, E. (2019). Operations and supply chain management: enhancing competitiveness and customer value. Salt Lake City: MyEducator.

20.   Mackelprang, A. W., Bernardes, E., Burke, G. J., & Welter, C. (2018). Supplier innovation strategy and performance: A matter of supply chain market positioning. Decision Sciences, 49(4), 660–689.

Chapter 2

1.   Global Business School (GBS). (2017, February 14). What is supply chain management, and why is it important? Retrieved from https://www.global-business-school.org/announcements/what-is-supply-chain-management-why-is-important

2.   Mussomeli, A., Gish, D., & Laaper, S. (2016, December 1). The rise of the digital supply network. Deloitte University Press. https://www2.deloitte.com/us/en/insights/focus/industry-4-0/digital-transformation-in-supply-chain.html, p. 7.

3.   Richard, C., & Kusters, J. (2019, January 1). Moving from the supply chain to the digital supply network. Journal of Supply Chain Management, Logistics and Procurement. https://www.ingentaconnect.com/content/hsp/jscm/2019/00000002/00000001/art00007

4.   Ibid.

5.   Heron, P., Walsh, T., & Umbenhauer, B. The supply chain control tower. Deloitte Development LLC. (n.d.). https://www2.deloitte.com/us/en/pages/energy-and-resources/articles/embracing-supply-chain-transformation.html, p. 2.

6.   Mussomeli, A., Gish, D., & Laaper, S. (2016, December 1). The rise of the digital supply network. Deloitte University Press. https://www2.deloitte.com/us/en/insights/focus/industry-4-0/digital-transformation-in-supply-chain.html, p. 13.

7.   Parrott, A., & Warshaw, L. (2017, May 12). Industry 4.0: digital twin technology. Deloitte University Press. https://www2.deloitte.com/us/en/insights/focus/industry-4-0/digital-twin-technology-smart-factory.html, pp. 8, 9.

8.   Ibid.

9.   Deloitte Development LLC. (2018, December). Digital supply networks: our point of view, pp. 25, 26.

10.   Ratten, V. (2019). Cloud computing technology innovation advances: a set of research propositions. In Disruptive technology: concepts, methodologies, tools, and applications (pp. 693–703). IGI Global.

11.   Deloitte Development LLC. (2018, December). Digital supply networks: our point of view, pp. 27, 28.

12.   Ibid.

13.   Fitzgerald, J., Cook, A., DeMarinis, T., & Smetana, K. (2018). Utilizing virtual reality to drive supply chain innovation. Deloitte Development LLC. https://www2.deloitte.com/us/en/pages/operations/articles/virtual-reality-to-drive-supply-chain-innovation.html

14.   Deloitte Development LLC. (2018, December). Digital supply networks: our point of view, pp. 31–36.

15.   Ibid.

16.   Ibid.

17.   Ibid.

18.   Ibid.

19.   Killmeyer, J., & Holdowsky, J. (2019, February 1). From siloed to distributed. Blockchain enables the digital supply network. Deloitte Insights. https://www2.deloitte.com/us/en/insights/topics/understanding-blockchain-potential/digital-supply-network-blockchain-adoption.html

20.   Mussomeli, A., Neier, M., Takayama, B., Sniderman, B., & Holdowsky, J. (2019, June 14). Building a cognitive digital supply network. Deloitte Insights. (n.d.). https://www2.deloitte.com/us/en/insights/focus/industry-4-0/digital-supply-networks-cognitive-automation.html

21.   Deloitte Development LLC. (2018, December). Digital supply networks: Our point of view, pp. 37, 38.

22.   Ibid., page 47.

23.   Mussomeli, A., Gish, D., & Laaper, S. (2016, December 1). The rise of the digital supply network. Deloitte University Press. https://www2.deloitte.com/us/en/insights/focus/industry-4-0/digital-transformation-in-supply-chain.html, pp. 4–8.

24.   Ibid.

25.   Ibid.

26.   Ibid.

27.   Mussomeli, A., Dollar, B., Laaper, S., Sniderman, B., & Mariani, J. (2017, December18). The digital supply network meets the future of work. People, machines, and a new era of collaboration. Deloitte Insights. https://www2.deloitte.com/us/en/insights/focus/industry-4-0/smart-automation-talent-digital-supply-network.html, pp. 7, 8, 9.

28.   Ibid.

29.   Ibid.

Chapter 3

1.   Yousefpour, A., Fung, C., Nguyen, T., Kadiyala, K., Jalali, F., Niakanlahiji, A., Kong, J., & Jue, J. P. (2019). All one needs to know about fog computing and related edge computing paradigms: A complete survey. Journal of Systems Architecture. Volume 98, September 2019, 289–330

2.   Ibid.

Chapter 4

1.   Samuel, A. (1959). Some studies in machine learning using the game of checkers. IBM Journal, 3(3), 210–229.

2.   Wuest, T. (2015). Identifying product and process state drivers in manufacturing systems using supervised machine learning. Springer Theses. New York, Heidelberg: Springer Verlag. doi: 10.1007/978-3-319-17611-6.

3.   McKinsey (2017). Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages. https://www.mckinsey.com/featured-insights/future-of-work/jobs-lost-jobs-gained-what-the-future-of-work-will-mean-for-jobs-skills-and-wages

4.   Taisch, M., Casidsid, M., Despaeisse, M., Luglietti, R., May, G., Morin, T., Pinzone, M., & Wuest, T. (2019). 2019 World manufacturing forum report: Skills for the future of manufacturing. World Manufacturing Forum. https://www.worldmanufacturingforum.org/report-2019

5.   McKinsey (2017). Smartening up with artificial intelligence (AI)—What’s in it for Germany and its industrial sector? https://www.mckinsey.com/~/media/McKinsey/Industries/Semiconductors/Our%20Insights/Smartening%20up%20with%20artificial%20intelligence/Smartening-up-with-artificial-intelligence.ashx

6.   Moffett, B. (2018). Transform the manufacturing supply chain with Multi-Echelon inventory optimization. https://cloudblogs.microsoft.com/industry-blog/manufacturing/2018/03/01/transform-the-manufacturing-supply-chain-with-multi-echelon-inventory-optimization/

7.   Gupta, C. (2017). Leveraging AI for industrial IoT. https://www.hitachinext.com/en-us/pdf/presentation/leveraging-ai-for-industrial-iot.pdf

Chapter 4 Additional References

Mills, T. (2018, July 11). Machine learning vs. artificial intelligence: How are they different? Forbes. https://www.forbes.com/sites/forbestechcouncil/2018/07/11/machine-learning-vs-artificial-intelligence-how-are-they-different/#729d17123521

Taisch, M., Arena, D., Gorobtcova, P., Kiritsis, D., Luglietti, R., May, G., Morin, T., & Wuest, T. (2018). 2018 World manufacturing forum report: Recommendations for the future of manufacturing. World Manufacturing Forum. https://www.worldmanufacturingforum.org/copia-di-wmf-report

Wuest, T., Weimer, D., Irgens, C., & Thoben, K.-D. (2016). Machine learning in manufacturing: advantages, challenges and applications. Production & Manufacturing Research, 4(1), 23–45.

Chapter 5

1.   Bernardes, E. (2019, January 30). Blockchain and tokenization: transforming ownership and the automotive value chain. Retrieved from https://www.supplynetworkinnovation.com/single-post/2019/01/30/Blockchain-and-tokenization-Transforming-ownership-and-the-automotive-value-supply-chain

2.   Air New Zealand forms partnership for 3D printed aircraft parts. April 11, 2019. Aerospace Technology. https://www.aerospace-technology.com/news/air-new-zealand-forms-partnership-for-3d-printed-aircraft-parts/

3.   Yaga, D., Mell, P., Roby, N., & Scarfone, K. (2018). Blockchain technology overview (No. NIST Internal or Interagency Report (NISTIR) 8202). National Institute of Standards and Technology.

4.   Ibid.

5.   Ibid.

6.   Mussomeli, A., Gish, D., & Laaper, S. (2016). The rise of the digital supply network. Deloitte University Press.

7.   Collak, V. (2018). Blockchain in supply chain—how to use the distributed ledger to trace products. Medium. https://medium.com/@vcollak/blockchain-in-supply-chain-how-walmart-uses-the-distributed-ledger-to-trace-products-8abf1d35b778

8.   Casey, M., & Wong, P. (2017). Global supply chains are about to get better, thanks to blockchain. Harvard Business Review, 13, 1–6.

9.   Park, T. (2018, April). Blockchain is about to revolutionize the shipping industry. Bloomberg. https://www.bloomberg.com/news/articles/2018-04-18/drowning-in-a-sea-of-paper-world-s-biggest-ships-seek-a-way-out

10.   Mackelprang, A. W., Robinson, J. L., Bernardes, E., & Webb, G. S. (2014). The relationship between strategic supply chain integration and performance: A meta-analytic evaluation and implications for supply chain management research. Journal of Business Logistics, 35(1), 71–96.

11.   Kehoe, L., O’Connell, N., Andrzejewski, D., Gindner, K., & Dalal, D. (2017). When two chains combine: supply chain meets blockchain, 1–16. https://www2.deloitte.com/content/dam/Deloitte/pt/Documents/blockchainsupplychain/IE_C_TL_Supplychain_meets_blockchain_.pdf

12.   Mackelprang, A. W., Robinson, J. L., Bernardes, E., & Webb, G. S. (2014). The relationship between strategic supply chain integration and performance: A meta-analytic evaluation and implications for supply chain management research. Journal of Business Logistics, 35(1), 71–96.

13.   Mussomeli, A., Gish, D., and Laaper, S. (2016). The rise of the digital supply network. Deloitte University Press.

14.   Bower, J. L., & Christensen, C.M. (1995). Disruptive technologies: Catching the wave. Harvard Business Review, January–February, 43–53.

15.   Iansiti, M., & Lakhani, K. R. (2017). The truth about blockchain. Harvard Business Review, 95(1), 118–127.

16.   Ibid.

17.   Killmeyer, J., & Holdowsky, J. (2019 ). From siloed to distributed: blockchain enables the digital supply network. Deloitte Insights. https://www2.deloitte.com/us/en/insights/topics/understanding-blockchain-potential/digital-supply-network-blockchain-adoption.html

18.   Rogers, D., Raylor, T., Barajas, R., & Choi, T. (2018). Blockchain and supply management. CAPS Research.

19.   Nanda, R., White, R. F., & Tuzikov, A. (2017). Blockchain, Cryptocurrencies and Digital Assets. Harvard Business School Technical Note, 818-066.

20.   Delmolino, K., Arnett, M., Kosba, A., Miller, A., & Shi, E. (2016, February). Step by step towards creating a safe smart contract: lessons and insights from a cryptocurrency lab. In International Conference on Financial Cryptography and Data Security (pp. 79–94). Springer, Berlin, Heidelberg.

21.   Ream, J., Chu, Y., & Schatsky, D. (2016). Upgrading blockchains: smart contract use cases in industry. Deloitte Insights. https://www2.deloitte.com/us/en/insights/focus/signals-for-strategists/using-blockchain-for-smart-contracts.html

22.   Fawcett, S., Jin, Y. H., Fawcett, A., & Bernardes, E. (2018). Technological game changers: convergence, hype, and evolving supply chain design. Production, 28.

23.   Ibid.

Chapter 6

1.   Gaus, T., Olsen, K., & Deloso, M. (2018). Synchronizing the digital supply network: Using artificial intelligence for supply chain planning. Deloitte Insights.

Chapter 7

1.   McFarlane, D., Sarma, S., Chirn, J.L., Wong, C.Y. & Ashton, K. (2003) Auto ID systems and intelligent manufacturing control, Engineering Applications of Artificial Intelligence, Vol. 16, No. 4, pp. 365–376.

2.   Wong, C. Y., McFarlane, D., Zaharudin, A., & Agarwal, V. (2002). The intelligent product driven supply chain. IEEE International Conference on Systems, Man and Cybernetics, 6–9 October, Hammamet, Tunisia.

3.   Meyer, G. G., Fraömling, K., & Hoölmstroöm, J. (2009). Intelligent products—a survey, Computers in Industry, 60(3), 137–148.

4.   Wuest, T., Schmidt, T., Wei, W., & Romero, D. (2018). Towards (pro-)active intelligent products. International Journal of Product Lifecycle Management, 11(2), 154–189.

5.   Lehmhus, D., Wuest, T., Wellsandt, S., Bosse, S., Kaihara, T., Thoben, K.-D., & Busse, M. (2015). Cloud-based automated design and additive manufacturing: A usage data-enabled paradigm shift. Sensors, 15(12), 32079–32122. doi: 10.3390/s151229905

6.   Bosse, S., Lehmhus, D., Lang, W., & Busse, M. (eds.) (2017). Material-integrated intelligent systems. McGraw-Hill. doi: 10.1002/978352767924

7.   Goedkoop, Mark J., et al. “Product service systems, ecological and economic basics.” Report for Dutch Ministries of environment (VROM) and economic affairs (EZ) 36(1) (1999): 1–122.

8.   Tukker, A., & Tischner, U. (2006). Product-services as a research field: past, present and future. Reflections from a decade of research. Journal of Cleaner Production, 14(17), 1552–1556; emphasis added.

9.   Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., & Alcock, J. R. (2007). State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221(10), 1543–1552; emphasis added.

10.   Khan, M., & Wuest, T. (2018). Mapping of PSS research: A bibliometric analysis. Int’l Conference on Industrial Engineering and Operations Management. Washington, DC, USA, September 27–29, 2018.

11.   Martinez, V., Bastl, M., Kingston, J., & Evans, S. (2010). Challenges in transforming manufacturing organisations into product-service providers. Journal of Manufacturing Technology Management, 21(4), 449–469.

12.   Vandermerwe, S., & Rada, J. (1988, December 1). Servitization of business: Adding value by adding services. European Management Journal, 6(4), 314–324.

13.   Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., & Alcock, J. R. (2007). State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221(10), 1543–1552.

14.   Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard Business Review, 92(11), 64–88.

15.   Lehmhus, D., Wuest, T., Wellsandt, S., Bosse, S., Kaihara, T., Thoben, K.-D., & Busse, M. (2015). Cloud-based automated design and additive manufacturing: A usage data-enabled paradigm shift. Sensors, 15(12), 32079–32122. doi: 10.3390/s151229905

Chapter 7 Additional Reference

Khan, M., Mittal, S., West, S., & Wuest, T. (2018). Review on upgradability—a product lifetime extension strategy in the context of product service systems. Journal of Cleaner Production, 204(2018), 1154–1168. doi: 10.1016/j.jclepro.2018.08.329

Chapter 8

1.   Frydlinger, D., Hart, O., & Vitasek, K. (2019, October). A new approach to contract. HBR.Org. https://hbr.org/2019/09/a-new-approach-to-contracts

Chapter 9

1.   Greer, C., M. Burns, D. Wollman, & Griffor, E. (2019, March). Cyber-physical systems and internet of things. National Institute of Standards and Technology; Gaithersburg, MD. Lee, E. A. (2006). Cyber-physical systems: Are computing foundations adequate? in Position paper for NSF workshop on cyber-physical systems: Research motivation, techniques and roadmap, 2, 1–9; Kagermann, H., Wahlster, W., & Helbig, J. (2013). Umsetzungsempfehlungen für das Zukunftsprojekt Industrie 4.0. Abschlussbericht des Arbeitskreises Industrie, 4(5); Thoben, K.-D., Wiesner, S., & Wuest, T. (2017, January). “Industrie 4.0” and smart manufacturing: A review of research issues and application examples. International Journal of Automation Technology, 11(1), 4–16.

2.   Kagermann, H., Wahlster, W., & Helbig, J. (2013). Umsetzungsempfehlungen für das Zukunftsprojekt Industrie 4.0. Abschlussbericht des Arbeitskreises Industrie, 4(5).

3.   Kusiak, A. (2017, April). Smart manufacturing must embrace big data. Nature, 544(7648), 23–25.

4.   Wallace, E., & Riddick, F. (2013). Panel on enabling smart manufacturing (presentation). In APMS 2013, September 11, 2013, State College, USA. Chand, S., & Davis, J. (2010). What is smart manufacturing? Time magazine, 28–33.

5.   Xu, L. D., & Duan, L. (2019, February). Big data for cyber physical systems in industry 4.0: A survey. Enterprise Information Systems, 13(2), 148–169.

6.   Mittal, S., Khan, M. A., Romero, D., & Wuest, T. (2018, October). A critical review of smart manufacturing and Industry 4.0 maturity models: Implications for small and medium-sized enterprises (SMEs). Journal of Manufacturing Systems, 49, 194–214.

7.   Thoben, K.-D., Wiesner, S., & Wuest, T. (2017, January). “Industrie 4.0” and smart manufacturing: A review of research issues and application examples. International Journal of Automation Technology, 11(1), 4–16.

8.   Kagermann, H., Wahlster, W., & Helbig, J. (2013). Umsetzungsempfehlungen für das Zukunftsprojekt Industrie 4.0. Abschlussbericht des Arbeitskreises Industrie, 4(5).

9.   Thoben, K.-D., Wiesner, S., & Wuest, T. (2017, January). “Industrie 4.0” and smart manufacturing: A review of research issues and application examples. International Journal of Automation Technology, 11(1), 4–16; Kagermann, H., Wahlster, W., & Helbig, J. (2013). Umsetzungsempfehlungen für das Zukunftsprojekt Industrie 4.0. Abschlussbericht des Arbeitskreises Industrie, 4(5).

10.   Lee, E. A. (2006). Cyber-physical systems: Are computing foundations adequate? in Position paper for NSF workshop on cyber-physical systems: Research motivation, techniques and roadmap, 2, 1–9.

11.   Jones, A. T., Romero, D., & Wuest, T. (2018, August). Modeling agents as joint cognitive systems in smart manufacturing systems. Manufacturing Letters, 17, 6–8.

12.   Cardenas, A. A., Amin, S., & Sastry, S. (2008). Secure control: Towards survivable cyber-physical systems. The 28th International Conference on Distributed Computing Systems Workshops, pp. 495–500.

13.   Monostori, L., Kádár, B., Bauernhansl, T., Kondoh, S., Kumara, S., Reinhart, G., Sauer, O., Schuh, G., Sihn, W., & Ueda, K. (2016). Cyber-physical systems in manufacturing. Cirp Annals, 65(2), 621–641.

14.   Romero, D., Bernus, P., Noran, O., Stahre, J., & Fast-Berglund, Å. (2016). The operator 4.0: Human cyber-physical systems and adaptive automation towards human-automation symbiosis work systems. In IFIP international conference on advances in production management systems (pp. 677–686). Springer, Cham.

15.   Wuest, T., Romero, D., & Stahre, J. (2017, April). Introducing “Operator 4.0,” a tech-augmented human worker. The Conversation. https://theconversation.com/introducing-operator-4-0-a-tech-augmented-human-worker-74117

16.   Romero, D., Stahre, J., Wuest, T., Noran, O., Bernus, P., Fast-Berglund, A., & Gosecky, D. (2016). Towards an Operator 4.0 typology: A human-centric perspective on the fourth industrial revolution technologies. International Conference on Computers and Industrial Engineering, October 29–31, 2016, Tianjin, China. ISSN 2164-8670 cd-rom, ISSN 2164-8689 online.

Chapter 9 Additional References

Davis, J., Edgar, T., et al. (2015). Smart manufacturing. Annual Review of Chemical and Biomolecular Engineering, 6, 141–160.

Lee, J., Bagheri, B., & Kao, H.-A. (2015, January). A cyber-physical systems architecture for Industry 4.0-based manufacturing systems. Manufacturing Letters, 3, 8–23.

Menon, K., Kärkkäinen, H., Wuest, T., & Gupta, J. (2018). Industrial internet platforms: A PLM Perspective, Part B. Journal of Engineering Manufacture, online first, 1–20. doi: 10.1177/0954405418760651

Mittal, S., Khan, M. A., Romero, D., & Wuest, T. (2019). Smart manufacturing: Characteristics, technologies and enabling factors, Part B. Journal of Engineering Manufacture, 233(5), 1342–1361.

Wuest, T. (2019). Smart manufacturing builds opportunities for ISEs. ISE Magazine, 51(4), 40–44.

Chapter 10

1.   Mackelprang, A. W., Robinson, J. L., Bernardes, E., & Webb, G. S. (2014). The relationship between strategic supply chain integration and performance: A meta-analytic evaluation and implications for supply chain management research. Journal of Business Logistics, 35(1), 71–96.

2.   Fawcett, S. E., & Fawcett, A. M. (2013). The definitive guide to order fulfillment and customer service: Principles and strategies for planning, organizing, and managing fulfillment and service operations. Upper Saddle River: Pearson Education.

3.   Fawcett, S., Ellram, L., Fugate, B., Kannan, V., & Bernardes, E. (2019). Operations and supply chain management: enhancing competitiveness and customer value. MyEducator.

4.   Ibid.

5.   Ibid.

6.   Mussomeli, A., Gish, D., & Laaper, S. (2016, December 1). The rise of the digital supply network: Industry 4.0 enables the digital transformation of supply chains. Deloitte Insights.

7.   Ibid.

8.   Bernardes, E. S., & Zsidisin, G. A. (2008). An examination of strategic supply management benefits and performance implications. Journal of Purchasing and Supply Management, 14(4), 209–219.

9.   Bernardes, E. S., & Hanna, M. D. (2009). A theoretical review of flexibility, agility and responsiveness in the operations management literature: Toward a conceptual definition of customer responsiveness. International Journal of Operations & Production Management, 29(1), 30–53.

10.   Cousins, P. D., Lawson, B., Petersen, K. J., & Fugate, B. (2019). Investigating green supply chain management practices and performance. International Journal of Operations & Production Management. 39(5), 767–786

11.   Fawcett, S., Ellram, L., Fugate, B., Kannan, V., & Bernardes, E. (2019). Operations and supply chain management: Enhancing competitiveness and customer value. MyEducator.

12.   Bernardes, E. (2019, March 3). Last-mile and rise of on-demand autonomous delivery. Retrieved from https://www.supplynetworkinnovation.com/single-post/2019/03/03/Last-mile-and-rise-of-on-demand-autonomous-delivery.

13.   Fawcett, S., Jin, Y. H., Fawcett, A., & Bernardes, E. (2018). Technological game changers: Convergence, hype, and evolving supply chain design. Production, 28.

14.   Russell, S., & Norvig, P. (2010). Artificial intelligence: A modern approach. Upper Saddle River: Pearson Education.

Chapter 11

1.   Rogers, D. (2016). The digital transformation playbook. Columbia Business School Publishing.

2.   Ibid.

3.   IDEOU blog at https://www.ideou.com/blogs/inspiration/what-is-design-thinking, accessed on April 6, 2020.

4.   Interaction design foundation literature, accessed at https://www.interaction-design.org/literature/article/what-is-design-thinking-and-why-is-it-so-popular on April 6, 2020.

Chapter 12

1.   Yao, M., Zhou, A., & Jia, M. (2018). Applied artificial intelligence: A handbook for business leaders. Topbots Inc.

2.   Crawford, K. (2016). Artificial intelligence’s white guy problem. New York Times, 25.

3.   Hart, R. D. (2017, July). If you’re not a white male, artificial intelligence’s use in healthcare could be dangerous. Quartz.

4.   Mussomeli, A., Laaper, S. & Dollar, B. (2017). The digital supply network meets the future of work: People, machines, and a new era of collaboration. Deloitte Insights.

5.   Bernardes, E. (2017, October 10). Value chain transformation, competitive revitalization, and impact on the labor force. Retrieved from https://www.supplynetworkinnovation.com/single-post/2017/10/07/Value-chain-transformation-competitive-revitalization-and-impact-on-the-labor-force

6.   Sirkin, H., Zinser, M., & Rose, J. (2015, September). The robotics revolution: The next great leap in manufacturing. The Boston Consulting Group.

7.   Evans-Greenwood, P., Lewis, H., & Guszcza, J. (2017). Reconstructing work: Automation, artificial intelligence, and the essential role of humans. Deloitte Review, 21.

8.   Sigelman, M. (2017). By the numbers: The job market for data science and analytics. Boston: Burning Glass Technologies.

9.   Wellener, B., & Manolian, H. (2019). The future of work in manufacturing: What will jobs look like in the digital era? Deloitte Insights.

10.   Volini, E., Schwartz, J., Roy, I., Hauptmann, M., Van Durme, Y., Denny, B., & Bersin, J. (2019). Leading the social enterprise: Reinvent with a human focus. Deloitte Human Capital Trends.

11.   Hitch, J. (2019). Robots, humans, and nature of work. IndustryWeek Best Practices Report.

12.   The 2019 World Manufacturing Forum report: Skills for the future of manufacturing. WMF. https://www.worldmanufacturingforum.org/report-2019

13.   Bernardes, E. (2017, October 10). Value chain transformation, competitive revitalization, and impact on the labor force. Retrieved from https://www.supplynetworkinnovation.com/single-post/2017/10/07/Value-chain-transformation-competitive-revitalization-and-impact-on-the-labor-force

14.   Andes, S., & Muro, M. (2015). Don’t blame robots for lost manufacturing jobs. Brookings. https://www.brookings.edu/blog/the-avenue/2015/04/29/dont-blame-the-robots-for-lost-manufacturing-jobs/

15.   Blit, J., Amand, S. S., & Wajda, J. (2018, May). Automation and the future of work: Scenarios and policy options. Centre for International Governance Innovation. CIGI Papers No 174. https://www.cigionline.org/sites/default/files/documents/Paper%20no.174lowres.pdf

16.   David, H., & Salomons, A. (2018). Is automation labor-displacing? Productivity growth, employment, and the labor share. Brookings Papers, BPEA Conference Drafts. https://www.brookings.edu/wp-content/uploads/2018/03/1_autorsalomons.pdf

17.   Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. WW Norton & Company.

18.   David, H., & Salomons, A. (2018). Is automation labor-displacing? Productivity growth, employment, and the labor share. NBER Working Paper No. 24871

19.   Mussomeli, A., Laaper, S., & Dollar, B. (2019). The digital supply network meets the future of work. Deloitte Insights.

20.   The 2019 World Manufacturing Forum Report: Skills for the future of manufacturing. WMF. https://www.worldmanufacturingforum.org/report-2019

21.   Ibid.

22.   Bughin, J., Hazan, E., Lund, S., Dahlström, P., Wiesinger, A., & Subramaniam, A. (2018). Skill shift: Automation and the future of the workforce. McKinsey Global Institute. McKinsey & Company.

23.   Bernardes, E. (2017, October 10). Value chain transformation, competitive revitalization, and impact on the labor force. Retrieved from https://www.supplynetworkinnovation.com/single-post/2017/10/07/Value-chain-transformation-competitive-revitalization-and-impact-on-the-labor-force

24.   The 2019 World Manufacturing Forum report: Skills for the future of manufacturing. WMF.

25.   Ibid.

26.   Ibid.

27.   Ibid.

28.   Pratt, G. A. (2015). Is a Cambrian explosion coming for robotics?, Journal of Economic Perspectives, 29(3), 51–60.

29.   The 2019 World Manufacturing Forum report: Skills for the future of manufacturing. WMF.

30.   Ibid.

31.   Organisation for Economic Co-operation and Development (OECD). (2016). Skills for a digital world. http://www.oecd.org/future-of-work/

32.   Bernardes, E. (2017, October 10). Value chain transformation, competitive revitalization, and impact on the labor force. Retrieved from https://www.supplynetworkinnovation.com/single-post/2017/10/07/Value-chain-transformation-competitive-revitalization-and-impact-on-the-labor-force

33.   Hitch, J. (2019). Robots, humans, and nature of work. IndustryWeek Best Practices Report.

34.   Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015). Strategy, not technology, drives digital transformation. MIT Sloan Management Review and Deloitte University Press, 14, 1–25.

35.   The 2019 World Manufacturing Forum report: Skills for the future of manufacturing. WMF.

36.   Bughin, J., Hazan, E., Lund, S., Dahlström, P., Wiesinger, A., & Subramaniam, A. (2018). Skill shift: Automation and the future of the workforce. McKinsey Global Institute. McKinsey & Company.

Chapter 13

1.   Mussomeli, A., Gish, D., & Laaper, S. (2016.) The rise of the digital supply network. Deloitte University Press.

2.   Kane, G. C., Phillips, A. N., Copulsky, J. R., & Andrus, G. R. (2019.) The technology fallacy. MIT Press.

3.   Lockwood, T., & Papke, E. (2017). Innovation by design. Career Press.

Chapter 14

1.   Sources for Amazon use case:

•   Calvo. J. (2019, July 26). The miracle of Amazon’s digital supply chain. Global Insights. https://e.globis.jp/tech-innovation/the-miracle-of-amazons-digital-supply-chain/

2.   Sources for Georgia-Pacific use case:

•   Interview with Jeff Fleck, chief supply chain officer, GP CPG, conducted by Amit Sinha on January 30, 2020.

•   Georgia-Pacific website: https://www.gp.com/product-overview/consumer-products

3.   Sources for Walmart Canada use case:

•   Interview with Loudon Owen, CEO DLT Labs, conducted by Ednilson Bernardes.

•   Mearian, L. (November 19, 2019.) Walmart launches world’s largest blockchain-based freight-and-payment network. Computerworld.

•   James, C. (November 20, 2019). Walmart Canada introduces blockchain-based supply chain. Deli Market News.

4.   Sources for Land O’Lakes use case:

•   Interview with Scott Nieman, expert enterprise integration architect, Land O’Lakes, conducted by Thorsten Wuest and Amit Sinha.

•   Land O’Lakes CEO Beth Ford: The 60 Minutes Interview. Broadcast October 6, 2019.

•   Land O’Lakes website: https://www.landolakes.com/

5.   Sources for T-Mobile use case:

•   Interview with Erik LaValle, digital supply chain and customer experience technology portfolio leader, and Bhanu Sistla, principal product manager and digital supply chain and customer experience, T-Mobile.

•   T-Mobile. Forbes. Retrieved on January 5, 2019, from https://www.forbes.com/companies/t-mobile/#6fc4194b3fb4

•   Lawrence, M. (2019, March 2.) T-Mobile drives customer centricity through digital transformation and customer first culture. Gigabit. Retrieved on January 5, 2019, from https://www.gigabitmagazine.com/company/t-mobile-drives-customer-centricity-through-digital-transformation-and-customer-first?amp

6.   Sources for JD.com use case:

•   Choudhury, S. R. (2018, August 8). Walmart and JD.com invest $500 million in a Chinese online delivery company. CNBC.

•   DC Velocity Staff. (2019, January 7). JD.com says its fulfillment technology will support “boundaryless” shopping for other retailers. DC Velocity. https://www.dcvelocity.com/articles/20190107-jd-com-opens-its-fulfillment-network-to-other-retailers/

•   O’Connor, T., Suleski, J., Enright, T., Pradhan, A., & Becker, K. (2019). Retail Supply Chainnovator 2019: JD.com wins for rethinking retailer-to-retailer collaborations to deliver a unified shopping experience. Gartner.

7.   Sources for Unilever use case:

•   Smith, J. (2019, July 15). Unilever uses virtual factories to tune up its supply chain. Wall Street Journal.

•   Digital twins concept gains traction among enterprises. (2018, September 12). Wall Street Journal.

8.   Source for Caterpillar use case:

•   Digital supply networks: Our point of view. (n.d.). Deloitte Development LLC.

9.   Sources for Nike Inc. use case:

•   Statista.com. (2019, March 29). Nike—statistics & facts. Retrieved from https://www.statista.com/topics/1243/nike/

•   MacDonald, C. Harvard Business School Digital Initiative. (2017, November 15). Getting personal: What digitization and customization mean for Nike’s supply chain.

10.   Sources for Maven Machines use case:

•   Interview with Avishai Geller and Jonas Kohls, Maven Machines, conducted by Thorsten Wuest.

•   Maven Machines website: https://mavenmachines.com

11.   Sources for Daimler use case:

•   A deeper perspective: How Daimler Trucks Asia utilized data-driven insights to proactively change the course of the entire organization. (2017). Deloitte.