4
Strategic Mergers in the Public Sector

Comparing universities and hospitals

Rómulo Pinheiro, Timo Aarrevaara, Laila Nordstrand Berg, Lars Geschwind, and Dag Olaf Torjesen

Introduction

This chapter addresses the following research question: what can be learnt from public sector mergers that could assist in the planning and execution of successful strategic mergers more broadly? In so doing, we have undertaken a comprehensive literature review across two sectors of the economy – health and higher education – by investigating merger dynamics involving public hospitals and universities. Earlier reviews of mergers and acquisitions in different sectors have identified several gaps of knowledge. A meta-analysis of post-acquisition performance does not provide any evidence that acquisitions have a significant effect on financial performance or guarantee long-term financial gain (King et al. 2004), and there is a need for a better understanding of the conditions or variables related to acquisitions that will influence performance. Sarala et al. (2016) point out that sociocultural factors are determinants of outcomes, but there is an incomplete understanding of the role of such factors in mergers and acquisitions. Gaps revealed through their review include the need for a theoretically grounded examination of the role of sociocultural inter-firm linkages (complementary employee skills, trust, collective teaching and cultural integration), flexibility in human resources (employee skills, behaviour and practices) and different organizational cultural differences. By addressing these gaps, Sarala et al. (2016) developed a model which could be tested empirically. There is also a need to evaluate critical success factors at different phases in the merger process (Gomes et al. 2013; Haleblian et al. 2009). Another gap in the literature relates to interdisciplinary reviews (Gomes et al. 2013); in particular, management studies could benefit by synthesizing contributions from different fields and methodologies (Haleblian et al. 2009). There is little knowledge of the antecedents of acquisitions as an example, whether the motive is profit or managerial self-interest. Haleblian et al. (2009) also encourage exploring processes which foster effective integration, and the dynamics between the involved management teams. The gaps we address in this chapter are: (a) the rationale for merging; (b) the merger process; and (c) the tangible effects.

The rationale for comparing universities and hospitals is fourfold: first, they represent significant parts of the domestic GDP in many countries; second, both sectors are thought to be critical actors in the context of an ageing, knowledge-based economy underpinned by the global competition for talent, skills and novel ideas (innovation); third, both sectors have been at the forefront of policy agendas with the strategic aim of modernizing providers’ internal structures, missions, functions and institutional profiles; and, fourth, both are professional bureaucracies characterized by increasingly hybrid forms of organizing and strong (legitimatized) professional groups – doctors, nurses, academics and so on.

As a phenomenon, mergers can be traced back to the US’s manufacturing industry during the period 1895–1904, when the consolidation of an estimated 1,800 firms occurred (Choi 2011; Lamoreaux 1985). Globally, waves of mergers have occurred in different industries and across countries and world regions throughout the twentieth century (Amin 2011). In recent years, mergers have returned to the forefront of policy and strategic agendas. Although mergers involving public sector organizations can be traced back to the 1950s (Pinheiro et al. 2013; 2016a), we are particularly interested in investigating such strategic processes that have occurred in the last two decades or so, partly as a result of government-led efforts towards modernizing the public sector more broadly (Christensen and Lægreid 2011). Before doing so, a few important caveats about studying public sector mergers are necessary.

First, the determination of price and the economic benefits of mergers involving public organizations is a problematic undertaking. Such figures may be associated with the promise of benefits that never come to pass. The rules that might be appropriate for one sector (e.g. healthcare) might not necessarily apply in merger situations involving institutions belonging to other sectors, like higher education (see Pinheiro et al. 2016b). Similarly, differences within sectors are relevant, too. For example, why should the same merger rules work in small and large specialized multi-faculty universities? From a structural point of view, the idea is that an administrative federalism model will strengthen the capacity of the local public sector to take responsibility for the provision of welfare services (Christensen et al. 2007). For example, in the division of work between hospitals and local government, it is still unclear how the local public sector fits as regards the responsibility for the provision of healthcare services (Moisio 2012).

Second, instead of the classic arguments based on resources (constraints and assets) and competitive advantages (Barney 1991), it is reasonable to focus on the social benefits of performance instead. Determining what benefits will ensue from a new mode of operation across the public sector is, nonetheless, an ambiguous undertaking, not to mention the tensions associated with abolishing (de-institutionalization) the practices emanating from the previous organization (Oliver 1992). For example, within universities, new regulatory and strategic frameworks can make a broader scope of services more complex and ambiguous than was the case in the past (Enders and Boer 2009).

Third, whilst understanding change dynamics across the public sector, attention should be paid to the motives of the key actors involved, and their respective roles – direct and indirect – in processes of change or lack thereof. In the public sector it is typical for the managers responsible for everyday management also to be in charge of change management more broadly (Meek et al. 2010). That said, as many such managers do not belong to the traditional professional groups (doctors, nurses, academics, etc.) working at universities and hospitals, their authority and legitimacy are often challenged and scrutinized to an extent that is not the case in the private sector.

The chapter is organized as follows. In the next section we sketch out the literature pertaining to public sector mergers with a focus on the two aforementioned sectors. We then discuss the key findings across the sectors, and conclude by suggesting avenues for future research.

Public sector mergers

The literature on public sector mergers reveals significant variations across disciplines and schools of thought. Economic theorists examine mergers from the economies of scale point of view, and find utility in the efficiency and dynamics of work. In contrast, the organization theory school is critical of this approach, and emphasizes that transaction costs are higher when units (size) are enlarged. As public activity is controlled by means of regulation, mergers have complex consequences for public organizations. A change of unit size does not necessarily affect an organization’s income and expenditure, thus the notion of an optimally sized unit does not necessarily make sense within the context of public sector mergers.

In the public sector, mergers can be pursued for reasons other than calculations-based optimizations, such as stronger management structures and more flexible pools of resources (Harman 2000). Financial resources as such are not necessarily an obstacle once it has been decided that there should be a merger. In contrast to the private sector, the price-setting objective is not the key issue facing two or more public organizations that wish to merge. The main actors involved can demonstrate their approaches without clear policy guidance to provide structure, thus creating inconsistent development plans and opportunities (Goddard and Palmer 2010). Yet, as is the case in the private sector, cost savings are often the main rationale behind public sector mergers. What is more, mergers are an important strategic avenue for developing public services in realms such as education, healthcare, local government and social work (Moisio 2012; OECD 2010).

The problems faced by public organizations in merger processes have been sketched in the literature. For example, the merger (2005–2006) between the employment and national insurance services has led to the creation of the Norwegian labour and welfare administration (NAV). This is by far the largest of the central government’s reorganizations in the last decade. The evaluative literature on NAV reports that the greatest risks surrounding the merger process were threefold, pertaining to: the choice of reference organizations; overlapping stages; and the appointment of management (Askim et al. 2008, 2011). Various studies report a strong confidence in the central government’s ability to implement wider reform programmes for public administration (Pollitt and Bouckaert 2011), with a rather optimistic view as regards the timetable for public sector mergers. It is clear, however, that building a “whole-of-government system” across organizational boundaries takes time, and that major reforms are far from being neutral administrative techniques (Christensen et al. 2009).

Mergers involving higher education institutions

Merger rationales and drivers

There are a variety of reasons or rationales for mergers among higher education institutions. At the level of the superstructure (Clark 1983) or central government, and as a policy instrument mergers are expected to: enhance system integration (rationalization); improve the quality of teaching and research; address equity considerations (e.g. enrolment contraction) as well as improve the (cost-)efficiency of domestic higher education systems (Harman 1986; Kyvik 2002).

A recent review of the literature, covering the period from the 1970s to the 1990s, identified the most important reasons for merging as relating to the need to:

  • boost efficiency and effectiveness;
  • deal with organizational fragmentation;
  • broaden student access and implement equity strategies;
  • increase government control over higher education systems;
  • enhance decentralization (autonomy); and
  • establish larger organizations (Ahmadvand et al. 2012).

All in all, mergers are thought to have the potential to produce substantial long-term benefits for individual providers and the system as whole. These include, but are not limited to: (a) the establishment of larger and more comprehensive institutions; (b) stronger academic programmes; (c) improved student services; (d) enhanced student choice; (e) greater institutional flexibility; and (f), under certain conditions, increased efficiencies and cost savings (Harman and Harman 2003; Harman and Meek 2002). A common rationale for resorting to mergers of academic institutions is based on the establishment of larger units, in the form of academic and administrative economies of scale (Norgard and Skodvin 2002; Pinheiro 2012).1

At the level of the individual higher education institution, the rationale and motivation for embracing mergers as a strategic management/planning mechanism (Toma 2010) pertains to the urge to address financial problems and emerging external threats, such as falling student demand and fiercer competition (Goedegebuure and Meek 1994; Harman and Harman 2003; Pinheiro and Stensaker 2014), in addition to the changing needs and demands of key external stakeholder groups (Pinheiro 2012; Pinheiro et al. 2012b). In comparison, studies from the private higher education sector (period 1960–1994 and employing statistical regression analysis) reveal that mergers are more likely to occur amidst rises in faculty salaries and the decline in tuition rates (Bates and Santerre 2000).

Mergers can be broadly categorized as either voluntary (institutionally driven) or forced (mandated) by government (Harman and Harman 2003). Qualitative studies from Australia in the 1980s suggest that voluntary amalgamations tend to take place when institutions fear governments will mandate restructuring (Curri 2002). More recently, and in a number of countries, there has been a shift from mergers initiated from the “top down” by government as a means of dealing with so-called “problem cases” towards institution-initiated amalgamation processes involving “strong” institutions with clear strategic objectives (Harman and Harman 2008).

Goedegebuure and Meek (1994: 128) define a merger involving higher education institutions as pertaining to

the combination of two or more separate institutions into a single new organizational entity, in which control rests with a single governing body and a single chief executive body, and whereby all assets, liabilities, and responsibilities of the former institutions are transferred to the single new organization.

These authors also make a distinction between mergers and takeovers or acquisition. The former is considered to be a takeover only if one of the organizations involved retains its original form and thereafter does not alter the legal base of its charter.

There have been several attempts to make typologies of higher education mergers, based on the institutional profiles and missions of the organizations involved. Goedegebuure and Meek (1994: 129; see also Cai et al. 2016) have proposed the following typology:

  • Horizontal – similar academic fields, similar type of product;2
  • Vertical – similar academic fields, different type of product;
  • Diversification – different academic fields, similar type of product; and
  • Conglomerate – different academic fields, different kind of product.

The process

Similar to what is the case in the private sector, merger processes involving higher education institutions are something of a “black box” – that is under-researched phenomena. That said, it is generally recognized in the literature that mergers are a complex and painstaking activity for institutions and staff alike (Bresler 2007; Cartwright et al. 2007; Wan 2008). A number of key challenges come to the fore as far as merger processes are concerned. Not only do mergers bring profound leadership/managerial- related challenges (Goedegebuure 2011b), but coherent, cohesive and sustainable integration efforts tend to take a long time to materialize, usually about a decade (Mao et al. 2009).

Studies from South Africa on staff perceptions of mergers indicate that staff are not necessarily opposed to the process, but that careful consideration needs to be given to certain personal factors (e.g. staff fears and anxieties) in order to ensure an effective merger (Hay and Fourie 2002). More recent studies (from South Africa and the UK) highlight the stressful potential of the pre-merger period on the staff involved, as well as the positive role of consultation and involvement during the merger process, from design and implementation to evaluation (Becker et al. 2004; Cartwright et al. 2007).

Another crucial issue relates to the spatial aspects of mergers. Research in Australia indicates that integrated merged campuses provide more scope for tighter cultural integration (around the notion of “integrated communities”) when compared with federal structures, and that expert leadership is a key condition for minimizing cultural conflict and the development of new loyalties around a shared sense of community (Harman 2002; for similars accounts from South Africa, see Kamsteeg 2011 and Bresler 2007). “A particular cultural challenge for higher education leaders is to manage the merging of divergent campus cultures into coherent educational communities that display high levels of cultural integration and loyalty to the new institution” (Harman and Harman 2003: 38; see also Pinheiro and Berg 2016).

Various studies from South Africa have provided statistical evidence of the effect of a drastic life-changing event like mergers in the actualization of academics’ intellectual potential and emotional skills, thus accentuating the importance of timely and continued assessment of the ongoing functioning and well-being of academics involved in mergers (Maree and Eiselen 2004; see also Theron and Dodd 2011). In other contexts, there is evidence of the critical role played by certain agents during the design and implementation phases. For example, a merger leading to the establishment of the third largest public higher education institution in the state of Ohio, USA, points to “the efforts of a number of [key] individuals who recognized the potential advantages of a merger and worked quickly through challenges by early engagement of stakeholders [including local politicians] in the merger process” (McGinnis et al. 2007: 1187).

A UK-based study covering a total of thirty mergers instigated between the late 1980s and the mid-1990s found that in two out of three cases, the final formal decision to merge was preceded by a period of inter-institutional collaboration, yet the latter factor was not found to be critical for success per se (Rowley 1997; see also Kyvik and Stensaker 2013). Evidence from Australia suggests that, in order to achieve organizational change resulting from a merger, the congruence between a set of key factors is critical to achieve desired outcomes, with the data pointing to the relationship between dimensions such as leadership, restructuring, the management of staff relations, organizational development, external pressure for change and organizational change (Curri 2002). Similarly, in China, Cai (2007) has demonstrated how academic staff integration resulting from a merger between three separate institutions was aided by factors such as cultural compatibility amongst the pre-merger institutions and managerial transparency. In Australia, Gamage (1992: 89) cites the critical factors that aided the successful merger between two institutions in the mid-1980s as: the voluntary nature of the merger; the lengthy, deliberative and consultative period taken to finalize the agreement; and the pace at which this was executed.

A study adopting a social identity approach – suggesting that pre-merger group membership, socio-structural characteristics and underlying motivational processes affect people’s responses to mergers – provides empirical evidence for the fact that discrepancies between what merger partners want and what they get out of the merger affects outcomes that are essential to merger success (Gleibs et al. 2013). On the basis of a government-mandated merger between two UK-based institutions, the authors were able to predict and demonstrate empirically that members of the university and polytechnic groups involved in the process desired merger patterns that would optimize their status in the newly merged organization (Gleibs et al. 2013). Whereas members of the “low-status” group (polytechnic) preferred a merger pattern where both groups were equally represented, members of the “high-status” group were keen on integration proportionality and assimilation. More specifically, it indicates that a negative outcome (loss of status) for the pre-merger group leads to decreased support for the merger. In contrast, misfit that indicates a positive outcome (gain in status) for the in-group was not found to have a negative effect on merger support. According to Cai (2006: 223):

In a post-merger process, if the staff members feel that their organization has been transformed into one with higher prestige, the new identity will accordingly change their ways of thinking and their behaviour patterns … because pursuing higher academic status is a common value and behaviour tendency among academic staff.

A comprehensive review of the literature by Harman and Harman (2003) revealed the following:

  • Voluntary mergers are easier to organize and tend to be more successful than forced ones, “largely because it is possible to achieve a substantial degree of staff involvement in negotiations and implementation, leading usually to a strong sense of ownership” (Harman and Harman 2003: 31–32).
  • Consolidations (i.e. mergers involving similar institutions) are, generally speaking, more demanding and involve difficult trade-offs, such as choice of the new academic structure, the portfolio of courses to be offered and so on.
  • Cross-sectoral mergers pose special dilemmas since institutions from different sectors often have distinct missions, roles and cultures, in addition to distinct funding bases.
  • Finally, mergers of institutions possessing the same or a similar range of disciplinary fields often mean greater commonality in academic cultures, thus easing cultural integration, yet they also tend to require considerable rationalization of course offerings in order to realize cost savings.

In short, some evidence points to the complexity of the process surrounding mergers, either voluntary or forced, and to the criticality of key variables in predicting successful outcomes. Nonetheless, scholars are careful not to draw bold conclusions from specific case situations and highlight the criticality of the contextual circumstances surrounding mergers; ranging from changes in national regulations, demographic trends and migration patterns, regional and national competition, institutional histories, resource dependencies, leadership structures, academic aspirations, timing, the role of external actors, and so on. (Cai 2007; Goedegebuure 2011a; Goedegebuure and Meek 1994; Kyvik 2002; Locke 2007; Pinheiro and Stensaker 2014; Pinheiro et al. 2016a; Stensaker et al. 2016).

Effects

What do we know when it comes to the mid- and long-term effects or outcomes of mergers involving higher education institutions? From a comparative standpoint, it is interesting to discuss what kinds of indicators and aspects are used in the assessment of mergers. Whether a specific merger has been “successful” is contingent on the criteria used.

Skodvin (1999) proposes the following three dimensions or levels of analysis: governance, management and administration; economics; and academic activities. Based on a comprehensive review of the literature (in the late 1990s), Skodvin indicates that many merged institutions result in a more professional and efficient administration. That said, it was also revealed that economies of scale are less common, due to both the legal framework (unions) and human resources (HR) policies. Furthermore, growth in organizational size was found to be positively correlated with increasing internal complexity. In the realm of economics, Skodvin concludes that, in the short run, mergers are rather costly, but also that there are economies of scale over the long term. On this point, the data suggest considerable differences between network organizations spread across different locations and those located within a specific geographic area, with much higher transaction costs in the former. Finally, regarding academic activities, the status and prestige of the departments/fields involved were found to be obstacles in some circumstances, but, on the whole, mergers were thought to result into broader and more multidisciplinary programmatic offerings. More specifically, as regards research activities, results were found to be uncertain yet mergers seem to trigger positive developmental activities. Overall, Skodvin concludes that the greater the differences in terms of size and scope, the higher the probability that mergers will be successful.

Whilst investigating the short-term effects (after three years) of the merger between two Australian institutions in the mid-1980s, Gamage (1992) found realizable synergies and shortcomings. On the positive front, significant progress had been made with respect to the upgrading of existing and the development of new academic programmes, as well as an enhanced institutional profile and market recognition (e.g. by becoming the sixth-largest university in the country) – reflected in increased student demand and membership of the prestigious domestic “League of Big Universities.” Yet, despite this, academic integration in the realm of teaching (staff synergies) was found to be far from optimal; and, more importantly, economies of scale (financial efficacy) had not been realized (see also Aagaard et al. 2016).

In their review of the existing international literature, Harman and Harman (2003: 42) conclude the following with respect to the outcomes generated by mergers involving higher education institutions:

Overall, well-planned and sensible merger efforts appear to have been largely successful, even if the merger proposals were strongly contested at the time. In many cases, mergers have resulted in larger and more comprehensive institutions, with stronger academic programmes and support service, more choice for students and increased capacity for organisational flexibility. While mergers generally involve additional expenditure rather than cost savings in the short term, often there have been substantial longer-term gains, although care needs to be taken with many of the claims made about potential economies of scale.3

In his study of merger processes (1987–1994) involving UK-based higher education institutions (thirty cases), Rowley (1997: 12) concludes that 90 per cent of the mergers can be considered rather successful. In retrospect, the author stresses that, “while most HE [higher education] mergers are the outcome of a rational planning process, like corporate mergers they include many unanticipated consequences, some of which are strategically significant.”

In China, Wan and Peterson (2007) found that the most significant benefit of a merger dating back to 1994 was an enhanced academic portfolio, with limited gains when it came to administrative effectiveness. According to these authors:

the integration of academic structure is now accomplished to a large extent, although not without tensions and conflicts in the process. The new institution now gives more breadth and choice to their students. There are clear indications that the merger has improved the academic position of the new institution, especially in regard to the breadth of different education.

(Wan and Peterson 2007: 695)

Recent studies from South Africa (Eastern Cape Province) tentatively suggest that the synergic effects, both administrative and academic, emanating from mergers have the potential for a stronger degree of academic engagement with regional actors at a variety of levels, thus augmenting the potential benefits of the presence of a university (i.e. its various educational sites or multiple campuses) across a given geography (Pinheiro 2010, 2012; see also Pinheiro et al. 2012a). Other recent studies from Scandinavia illustrate how a perceived “new” university has the potential to attract significantly more students than the earlier HEIs (Geschwind et al. 2016). This effect appears immediately after the completed merger, preceding the foreseen quality boost as an outcome of the process.

Yet another way to discuss post-merger effects is based on the attitudes of staff. In a study of the long-term effects of a forced merger – the creation of the University of Ulster in 1984, described as “a shotgun marriage” – Pritchard and Williamson (2008) found that twenty years after the merger almost two-thirds of survey respondents thought the former organization was “a happier place.” However, the general picture that mergers are always stressful for the people involved has been questioned by some scholars. In a study of two UK universities, Cartwright et al. (2007) found that employees were relatively healthy in terms of stress.

Mergers involving hospitals

Rationale

In the 1980s, the merger trend reached the healthcare sector, starting in the US (Choi 2011). To justify the mergers, financial and operational improvements were promised. That said, as is often the case, scholars disagree on the rationale for merging hospitals, with some arguing that they will improve efficiency, lower costs and enhance health outcomes, while others contend that there is little evidence to support this view (Cuellar and Gertler 2003).

In the Nordic countries, most of the healthcare is publicly owned and managed (Häkkinen and Jonsson 2009). Since the 1990s the sector has been characterized by new public management reforms, and the main drivers behind the reforms have been attempts to improve economy, efficiency and equity – that is, improve regional variations in quality and accessibility. There have been concerns regarding low productivity and increasing costs. The costs are financed through a publicly governed tax system (Magnussen et al. 2009; Rehnberg et al. 2009) and all citizens are offered “universal coverage,” which does not specify the types of services included. Two major trends have occurred in the Nordic countries in recent years. Reforms with effects on the production side have been implemented in Norway and Denmark. Sweden has prepared a reform, and Finland has taken a decision on such a reform (Häkkinen and Jonsson 2009). The long tradition of decentralizing responsibility for healthcare to local government (Rehnberg et al. 2009) has been challenged through reforms focusing on the production side (Häkkinen and Jonsson 2009). Mergers and the centralization of decision-making authority have been the primary means to enhance productivity and control rising costs.

In Sweden major restructuring of the healthcare sector during the 1980s paved the way for mergers (Choi 2011), which became a common strategy in the mid-1990s (Häkkinen and Jonsson 2009). In the late 1990s a merger resulted in the establishment of Sahlgrenska University Hospital in the western part of the country; in 2004, Karolinska University Hospital merged with Huddinge University Hospital; and in 2010 Skåne University Hospital was formed out of the amalgamation between two other university hospitals (Choi 2011). Healthcare legislation has not been substantially changed in Sweden, but there have been attempts to merge regional authorities which have responsibility for healthcare. In 2007 a proposal to reduce the number of authorities from eighteen counties and two regions to six–nine regional authorities by 2015 was introduced.

Similar debates, supported by the Ministry of Health, took place in Finland, but no changes in legislation have been introduced so far. Since the 1990s, there have been reforms aimed at merging health centres and regional hospitals with the purpose of enhancing cooperation between primary and secondary healthcare and social welfare services. A few voluntary mergers have occurred, including the merger of three hospitals in the Helsinki area in 2007. During the 1990s, the central government made several recommendations regarding the internal organization of health units (Häkkinen and Jonsson 2009), but the municipalities did not cooperate. This resulted in a reform project which ended with the enactment of a new law in 2007, under the terms of which municipalities that decide to merger voluntarily receive financial support. As a result, in 2009 the number of municipalities was reduced from 415 to 348. This has had an impact on primary healthcare, but hospital care is still organized under federations of municipalities.

In Norway the number of hospitals fell from eighty before the reform in 2002 (HD 2001) to twenty in 2012 (Kjekshus and Bernstrøm 2010, 2013). This was achieved partly by merging existing hospitals and partly by closures. The country is divided into four health regions, organized as health enterprises. The strategic aim behind the merger processes was to enhance performance, quality, efficiency, and equity. Stronger central government control and responsibility were the main tools, together with clearer defined responsibilities for the enterprises, and increased operational flexibility (Lægreid et al. 2005).

Finally, in Denmark no major reforms affecting the number of public hospitals have been undertaken (Häkkinen and Jonsson 2009). That said, in tandem with the structural reform in 2007 – which led to the reduction of regional authorities from fourteen counties to four regions, and 275 municipalities to 98 (Häkkinen and Jonsson 2009) – there is also a political desire to concentrate hospital activities in larger entities (Kristensen et al. 2010). The regions have responsibility for hospitals, but the 2007 reform transferred responsibility for rehabilitation and health prevention to the municipalities.

Moving beyond the Nordic region, in the UK the focus of hospital politics changed after the Labour Party came to power in 1997 (Gaynor et al. 2012). The Conservative governments from 1979 to 1997, including those under Margaret Thatcher, emphasized competition, whereas Labour (1997–2010) put a premium on cooperation. The latter party sought to deal with the problems in the sector by merging hospitals that had failed to reach financial or qualitative goals, as defined by waiting times (Gaynor et al. 2012). Between 1997 and 2006, a total of 112 public hospitals were forced to merge.

On the other side of the Atlantic, in the USA, more than 900 hospital mergers and acquisitions occurred throughout the 1990s (Capps et al. 2002). One purpose for merging was to eliminate duplicated services and capacity, a strategic response to the increasing shift from in-patient care to out-patient care from the 1980s onwards. A second motive, which was barely mentioned, was to enhance market power or choice.

The process

Few studies have been concerned with process- and implementation-related issues surrounding mergers involving public hospitals. That said, we were able to identify a handful of studies, from the Nordic and English contexts, that were concerned with such matters.

A major bottleneck or barrier for the implementation of mergers involving Norwegian hospitals pertains to the lack of autonomy among the CEOs in terms of decision-making and strategy (Hippe and Trygstad 2012). There is a culture of consultative decisions in the hospital sector, with the central actors being local politicians, employee representatives, professionals and users. Although this is considered to be a barrier for implementation, it also works as a quality assurance mechanism for the decisions that are taken, in addition to increasing legitimacy and facilitating the implementation of the decisions. One of the main organizational solutions in the wake of the Norwegian health enterprise reform is the multidivisional form and enterprise, with its alleged advantages (Kjekshus and Bernstrøm 2013). Most hospitals in Norway have adapted to the divisionalized structure. The latter has paved the way for a significant amount of centralization, structural rationalization and functional specialization in the forms of: (a) formal mergers between hospitals; (b) a significant reduction of activities; and (c) closing down local hospitals (Bykjeflot and Neby 2008; Kvåle and Torjesen 2014). Such measures have been met with much antagonism by civic society, local politicians and grassroots movements. This kind of resistance can be identified as grassroots resistance and organized civic resistance against strategic measures from the top down (Spicer and Böhm 2007). This movement has especially been triggered by health enterprises’ decisions or proposals to close or reduce the scale of emergency treatment units and obstetrics and maternity wards in local hospitals. This, in turn, resulted in local torchlight processions all over the country and even a national protest march in Oslo on December 7, 2010.

In contrast to Denmark and Sweden, the actions and rhetoric of the local hospital movement in Norway clearly show that health and the distribution of care and treatment are important political issues and a manifestation of local communities insisting on maintaining decentralization as a strong value and tradition in Norwegian local democracy (Baldersheim and Rose 2010). The irony is that the 2002 hospital reform, which was partially meant to depoliticize the sector at the local level by handing it to professional managers, seems to have created a situation that is more politically charged than was the case before (Kvåle and Torjesen 2011, 2014). In the wake of the health enterprise reform in 2002 extensive restructuring in the university hospital sector received considerable public attention. Three hospitals were merged into the “new” University Hospital of North Norway in 2006. In this case, national quality indicators showed unchanged or improved results after the merger process was finalized in 2011: waiting times for patients had increased, but so had productivity (measured in DRG points per employee-month); financial outcome had improved by 12 per cent; and most of the employees were satisfied with their jobs after the merger (Ingebrigtsen et al. 2012). Similarly, Kronborg and Tangen (2014) found that the 2002 mergers did not have any significant effect on either volume or quality of care.

The merger of the university hospitals in Oslo from 2009 has created far more turbulence and conflict. The Office of the Auditor General of Norway concluded in a report in 2011 that Norwegian health authorities were unaware of the challenges a merger of three university hospitals in the Oslo region may generate, especially as the consequences for patients were not sufficiently examined and clarified beforehand. Later, the merger of Oslo’s university hospitals became a scandal that ended in a public hearing in parliament. The CEO of the regional health enterprise was held accountable and had to leave her position (Riksrevisjonen 2012).

In Sweden a study of mergers involving the Karolinska University Hospital pointed out that management at all levels played an important role in both the development and the outcome of the merger process (Choi 2011). Moreover, although the process was planned as a top-down exercise – from hospital level to clinical level – it contributed to unintended or unexpected results, which has led researchers to describe it as a non-linear, uncontrolled and unpredictable process. Choi (2011) suggests a bottom-up approach with incremental and emergent steps as a post-merger strategy. This process works better for a professional organization (like a hospital) due to the lack of knowledge of the professional activities among management. The professionals are viewed as autonomous experts, and there is a risk that they will leave the organization following top-down implementation. Internal changes therefore depend on both the willingness and trustworthiness of these autonomous experts (Choi 2011; Montgomery 2001), and findings from the above study reveal that health professionals do take part in the early stages of mergers. “Horizontal” cultural differences between merged organizations is expected to be the main challenge in mergers, but this study shows that the main conflict lines occurred in the vertical hierarchy (Choi 2011). The main barriers detected were the competing institutional logics (Thornton and Ocasio 2008) between managerialism and professionalism. It is challenging to build trust among physicians as the key profession among health professionals, and the above study claims that this is a primary explanatory factor for the success of mergers (Choi 2011).

Similarly, studies of mergers involving hospitals in the UK have shed light on the criticality of management, and specifically the management of human resources (Shield et al. 2002). The conclusions from this study indicate that the lack of proper human resource policies and strategies results in problems surrounding the evaluation of the merger process as such. Management was found to be an important element not only when it came to achieving successful merger outcomes, but also with respect employees’ overall job satisfaction.

Effects

The bulk of the literature on hospital mergers focuses on the accrued effects as well as the possible explanations for the observed (positive, neutral or negative) effects.

A study comparing merger effects in the Nordic countries has revealed that the Finnish hospitals appear to be more efficient than the others – 10 per cent more efficient than those in Denmark and Norway, and 25 per cent more efficient than Swedish hospitals. One explanation for this is the Finnish system of cost control exercised via the municipalities, which are the main funders of public hospitals via taxation. According to the authors, the former is more efficient than either governmental or regional control (Häkkinen and Jonsson 2009). That said, it must be stated that the authors do not compare quality outcomes.

In the period 1992–2000, seventeen Norwegian hospitals merged into seven hospitals. Studies of the effects of these mergers show a significant negative effect on cost efficiency of about 2.5 per cent. In general, there was also no effect on technical efficiency (Kjekshus and Hagen 2003, 2007). Others enquiries shed light on the short-term effects of health reforms in Norway, which include: increased productivity; shorter waiting lists and better accessibility; a decline on the performance variations between hospitals, yet ongoing regional variations (Häkkinen and Jonsson 2009). A more recent study comparing cost efficiency between Norwegian hospitals that have merged with that of non-merged hospitals shows that mergers do not necessarily have a positive effect on economics of scale (Brakestad and Sjåstad 2013). The same study, which was carried out between 2002 and 2011, reveals that some hospitals experienced a positive effect after merger whereas others suffered a negative effect.

The 1996 merger between Sweden’s Karlskrona County Hospital and Karlshamn General Hospital, which led to the establishment of Blekinge Hospital, was driven by the conviction that larger hospitals lead to improved clinical quality and lower average costs (Ahgren 2008). However, this case study revealed that the interviewed staff did not believe that costs were reduced after the merger. The quality of care has, on the other hand, increased slightly, but the health professionals involved believed that evidence-based medicine and care had a greater impact on quality when compared to the increased volume of patients.

In Denmark the government is investing more than €5.3 billion in hospitals this decade alone. The hospital sector is expected to undergo a major restructuring culminating with the closure of larger hospitals. A study calculating the potential gains from the mergers predicts significant cost reductions and technical efficiency due to better practice and the exploitation of economies of scale, but, at the same time, points to the risk that some hospitals might become too large (complex) and, as a result, will experience diseconomies of scale (Kristensen et al. 2010).

A Norwegian review of the merger literature, including cases from the USA, the UK and Norway, concludes that, all things being equal, hospital mergers can result in a 10 per cent cost reduction (Ingebrigtsen 2010). However, it is pointed out that this reduction comes as a direct result of reduced rises in costs, rather than reductions in per unit costs per se. The growth in costs can be effected by avoiding duplication of services and aided by the development of a shared organization culture.

A study of British hospitals that merged between 1997 and 2006 shows that in the long run their overall financial situation worsened (Gaynor et al. 2012). There were no reductions in numbers of administrative staff, and no significant productivity increases (e.g. as regards hospitalization rates). Waiting times increased slightly, as did the numbers of patients on the waiting lists. Lastly, there was no improvement in quality, measured by re-hospitalization and mortality rates among particular patient groups. A literature review by Posnett (1999; see also Posnett 2002) shows that there is no empirical support for the assumption that larger UK hospitals (run under the National Health Service) lead to benefits in the realms of economies of scale or improved patient outcomes. As far as economies of scale go, there is evidence to suggest that mergers of small hospitals (fewer than 200 beds) give the best results, and that hospitals with 200–400 beds are the most cost effective, while costs per treated patient tend to increase when the number of beds surpasses 600.

Notwithstanding the existing evidence, it is worth outlining that there are several biases surrounding studies of mergers in the public hospital sector (Dafny 2009). Dafny (2006) contends that one way of overcoming this is to include in the study sample the merged hospitals as well as the hospitals with which the merged institutions were competing in a certain geographically area. By comparing data from the period 1989–1996, it was revealed that prices increased by 40 per cent following the mergers of rival hospitals near by. Finally, the author points out that there have been only a few studies concerning quality outcomes from mergers.

A case study from North Carolina, USA, focusing on in-patient claims to four care insurers to calculate the effects of mergers on in-patient prices shows mixed results (Thompson 2011). For two of the insurers, the prices increased substantially; there was no particular effect on the third insurer; while the fourth insurance company had a significant price reduction. The differences in results between the insurers can be explained by different opportunities to bargain, the different types of plan offered, and the kind of service provided. The merged hospitals had less competition from other hospitals, due to the relative distance to the next hospital (twenty miles), and this factor alone, the author argues, might have contributed to a rise in average prices. Thompson (2011) also questions whether the hospitals’ “non-profit” status might have contributed to the lack of exercised market power. Finally, a decrease in costs might be explained by the consolidation of medical specialties, which also improves quality of care.

Similarly, other findings support the claim that mergers often lead to increased costs. The merger of the non-profit Sutter and Summit hospitals in Oakland, California, in 1999 turned out to be anti-competitive (Tenn 2011). The question being investigated relates to geographic distances and, more specifically, whether travel costs to nearby hospitals limit competitive pricing. The data show that the merger led to increased prices due to the fact that the larger (merged) hospital improved its bargaining power to negotiate with health insurers. These findings are corroborated by other enquiries, for example into the merger between a non-profit hospital and a for-profit hospital in Santa Cruz, California in 1990, which also resulted in increased costs and a market power that led to price–cost mark-ups (Vita and Sacher 2001).

Finally, a review of sixty hospital mergers in the USA surveyed in 1991 focuses on mergers as an expeditious possibility to change hospitals’ internal organizational structures (Bogue et al. 1995). In this scenario, the mergers served as strategic mechanisms to transform acute in-patient functions into other types of treatment. This was done by merging direct competitors located in the same geographic areas. Another strategy was to expand networks of acute care. This was preferred in larger geographically areas and became a major factor in managed healthcare contracting.

Discussion: lessons learned across public sector mergers

The evidence provided above suggests that mergers involving public sector organizations, such as universities and hospitals, occur in waves or phases. In the Nordic countries, the recent wave of public sector mergers was driven both by macro-economic considerations (economic recession) as well as governmental policies – inspired by NPM ideologies – favouring larger units and large-scale municipal federations, as a means of enhancing efficiency through economies of scale, in addition to fostering excellence, quality and responsiveness.

In the Nordic countries the traditional local government structure is the basis for the production of services paid for by federations of municipalities and state-run enterprises or institutions. This development can be explained by notions emanating from public choice theory claiming that all public and private institutional arrangements and transactions can be mediated (Wilkins 2012). The key economic argument against Wilkins’s hypothesis is that transaction cost explanations associated with increased size (larger units) always include methodological shortcomings. It is, however, important to underline that the above observations focus on the public sector, which, in principle, is funded by the taxpayer and presents a situation similar to a quasi-market (Teixeira et al. 2004). In the case of the private sector, the diversification and actions surrounding more “genuine markets” (open competition) tends to focus on merger models (e.g. acquisitions and hostile takeovers) that are less emphasized in the public sector.

The major tensions surrounding public sector mergers relate to the fact that they involve a wide array of stakeholder groups (Christensen et al. 2007) and must be seen as legitimate in the eyes of both internal and external constituencies (Drori and Honig 2013), and that their execution or implementation often take place at the same time as new organizational templates are being considered and tested (Pinheiro and Stensaker 2014). Notwithstanding this, the literature clearly shows that for both hospitals and higher education institutions, mergers represent unprecedented strategic opportunities to implement reforms under a situation of resistance by employees, stakeholders and so on (Ford and Ford 2009; Oliver 1991).

It is possible to make broader generalizations, as the mergers of hospitals and higher education institutions are perceived as tools or instruments (Maassen and Olsen 2007) for enacting change within the context of a broader modernization or reform agenda for the public sector (Christensen and Lægreid 2011; Christensen et al. 2007). Furthermore, it is feasible to draw some broader conclusions for each of the two public sectors described above when it comes to the three aspects investigated here: namely, rationale, process and the effects of mergers.

The rationale feature of the merger processes refers to how mergers are conceived by their architects – that is, the internal and external actors who drive change or reform processes. The Nordic countries provide compelling examples in this respect. In both Sweden and Denmark, mergers between public universities and between hospitals have been taking place since the 1980s as part of a much larger government-driven effort towards modernizing the provision of public services. For example, in Sweden, mergers across the health and higher education sectors have been supported by significant legislative reforms aimed at reducing the number of authorities responsible for operational issues across these sectors. Similar reforms to those that took place in Sweden over the last decade are currently taking place in the Finnish healthcare system, pointing to the importance of policy transfers and the ‘travelling’ of ideas from one context to another (Czarniawska-Joerges and Sevón 2005; Gornitzka and Maassen 2011).

An important aspect to note is the issue of resource dependencies or the degree of external control (Pfeffer and Salancik 2003). In contrast to the private sector, public sector organizations rely on the government for the bulk of their funding, so they must be accountable to the public (Stensaker and Harvey 2011). Another aspect is the fact that “top-down” mergers are not necessarily as successful in publicly funded organizations as they are in the private sector. Hospitals and higher education institutions are hybrid organizations (Pache and Santos 2013) that are composed of cadres of highly skilled professionals who enjoy a relatively high degree of decision-making autonomy. Thus, traditional top-down (centralized) management systems are not necessarily fit for purpose in the context of hybrid organizational cultures (Locke 2007; Mintzberg 2000) characterized by an amalgamation of different (often conflicting) institutional logics (Greenwood et al. 2010). What is more, evidence suggests that public sector mergers often give rise to local resistance, as illustrated by internal coalition building and social movements in the Nordic region against closing down local hospitals and regionally based higher education providers.

There are similarities across the two sectors as far as process-related issues are concerned: dynamics within both hospitals and universities are affected by competitive logic, illustrated by the managerialism–professionalism dilemma (Salminen 2003; Berg and Pinheiro 2016). In the case of hospitals, physicians are the key profession; in higher education institutions it is the members of the academic profession. Their engagement or buy-in is the key factor for merger success and the primary reason for post-merger integration failures.

The literature on mergers also reports typical post-merger integration failures, such as insufficient managerial attention (Melkonian et al. 2011). These post-merger management activities are visible in management functions such as superior routines, incentive mechanisms and management methods (Puranam and Srikanth 2007). One of the key characteristics here is the limited opportunity that managers have to implement reforms required by strategies. In hospitals, this is largely due to the lack of structural autonomy in decision-making and strategy. In higher education institutions it is due to bottom-heavy decision-making that limits the management’s ability to implement merger strategies. From this perspective, the strongest resistance towards reform processes comes not from the employees but from senior management, which is simultaneously responsible for performance (accountability) during the merger process and directly accountable for the effects of the reforms. Therefore, external causes initiated in a top-down strategic merger will often change during the merger process, whereas bottom-up approaches towards mergers will tend to focus on the post-merger strategy.

Finally, when it comes to the effects of mergers across these two public sectors, much attention is paid to measuring economic efficiency – by policy-makers and institutional leaders alike – to the detriment of other qualitative aspects, such as quality, accountability, accessibility and so on. However, for both hospitals and higher education institutions there is no clear evidence of the positive efficiency effects of mergers in the form of economies of scale. When it comes to the outcomes of mergers, one of the weaknesses present in the existing literature on public sector mergers lies in the fact that most studies tend to access effects at a given point in time rather than approaching the issue in an evolutionary fashion (longitudinal design), which, obviously, requires gathering pertinent data at several points in time.

Conclusion

Mergers are important strategic instruments for change across the public sector. That said, the literature sheds light on the complexities associated with merger processes that involve hybrid, professional organizations, such hospitals and universities. Merger “fever” seems to be on the rise, suggesting that this is seen as a global recipe or blueprint for modernizing government and for enhancing the provision of public – welfare and educational – services more generally. Despite the traditional arguments for efficiency, the existing data on the effects of mergers are rather inconclusive, suggesting that context and the ways in which success is measured or accessed play important roles. As far as the merger process is concerned, there are significant gaps in the literature, yet the overriding impression is of a process that is laden with complexity and underpinned by a series of nested tensions and volitions (Pinheiro et al. 2014), not least when it comes to the need to balance conflicting institutional logics and the demands of various stakeholder groups.

Going forward, we propose three avenues for future research. First, comparative studies across countries and sectors are warranted to gain a more holistic understanding of dynamics and to control for the importance of context. Second, researchers need to investigate the “black box” of merger processes. Important aspects in this respect include, but are not limited to, the role of leaders (formal and informal), active (and passive) processes of resistance (e.g. coalition building, public protests and so on), communication – both internal and external – resource distribution and conflict resolution/compromise. Finally, we need more studies that shed light on the various aspects underpinning mergers across the public sector over periods of time (longitudinal perspectives) as well as mixed methodologies in order to understand the intricacies associated with merger processes and their short-, medium- and long-term effects at the micro (sub-units), meso (whole organization) and macro (sector and society) levels.

Notes

1 For a discussion on economies of scale (and scope) in higher education, consult Koshal and Koshal (1999).

2 By “product,” the authors mean core academic activities, such as teaching and research.

3 In the UK, Rowley (1997) found that although a few case institutions saw the potential for rationalization and for achieving economies of scale, this was not the main driver behind the merger.

References

Aagaard, K., Hansen, H. F., and Rasmussen, J. G. (2016). “Different faces of Danish Higher Education mergers.” In R. Pinheiro, L. Geschwind, and T. Aarevaara (eds.), Mergers in Higher Education: The Experience from Northern Europe (pp. 195–210). Dordrecht: Springer.

Ahgren, B. (2008). “Is it better to be big? The reconfiguration of 21st century hospitals: Responses to a hospital merger in Sweden.” Health Policy, 87, 92–99.

Ahmadvand, A., Heidari, K., Hosseini, S. H., and Majdzadeh, R. (2012). “Challenges and success factors in university mergers and academic integrations.” Archives of Iranian Medicine, 15(12), 736–740.

Amin, A. (2011). Post-Fordism: A Reader. Oxford: Blackwell.

Askim, J., Christensen, T., Fimreite, A. L., and Lægreid, P. (2008). “Implementation of merger: Lessons from the Norwegian welfare bureaucracy.” Working Paper 11/2008. Bergen: Rokkansenteret.

Askim, J., Fimreite, A. L., Moseley, A., and Pedersen, L. H. (2011). “One stop shops for social welfare: The adaptation of an organizational form in three countries.” Public Administration, 89(4), 1451–1468.

Baldersheim, H., and Rose, L. E. (2010). “The staying of power of the Norwegian periphery.” In H. Baldersheim and L. E. Rose (eds.), Territorial Choice: Politics of Boundaries and Borders. New York: Macmillan.

Barney, J. (1991). “Firm resources and sustained competitive advantage.” Journal of Management, 17(1), 99–120.

Bates, L. J., and Santerre, R. E. (2000). “A time series analysis of private college closures and mergers.” Review of Industrial Organization, 17(3), 267–276.

Becker, L. R. et al. (2004). “The impact of university incorporation on college lecturers.” Higher Education, 48(2), 153–172.

Berg, L., and Pinheiro, R. (2016). “Handling different institutional logics in the public sector: Comparing management in Norwegian universities and hospitals.” In R. Pinheiro, F. Ramirez, K. Vrabæk, and L. Geschwind (eds.), Towards a Comparative Institutionalism: Forms, Dynamics and Logics across Health Care and Higher Education Fields. Bingley: Emerald

Bogue, R. J., Shortell, S. M., Sohn, M.-W., Manheim, L. M., Bazzoli, G., and Cheeling, C. (1995). “Hospital reorganization after merger.” Medical Care, 33(7), 676–686.

Brakestad, A. S., and Sjåstad, M. R. (2013). Fusjoner og kostnadseffektivitet i sykehussektoren. Master’s thesis, Norges Handelshøyskole, Bergen.

Bresler, N. (2007). “The challenge to reposition three divergent higher education institutions as a new comprehensive institution.” South African Journal of Economic and Management Sciences, 10(2), 195–206.

Bykjeflot, H., and Neby, S. (2008). “The end of the decentralised model of healthcare governance? Comparing developments in the Scandinavian hospital sectors.” Journal of Health Organization and Management, 22(4), 331–349.

Cai, Y. (2006). “A case study of academic staff integration in a post-merger Chinese university.” Tertiary Education and Management, 12(3), 215–226.

Cai, Y. (2007). Academic Staff Integration in Chinese Post-Merger Chinese Higher Education Institutions. Tampere: University of Tampere.

Cai, Y., Pinheiro, R., Geschwind, L., and Aarrevaara, T. (2016). “Towards a novel conceptual framework for understanding mergers in higher education.” European Journal of Higher Education, 6(1), 7–24. doi: 10.1080/21568235.2015.1099457

Capps, C. S., Dranove, D., Greenstein, S., and Satterthwaite, M. (2002). “Antritrust policy and hospital mergers: Recommendations for a new approach.” Antitrust Bulletin, 47, 677.

Cartwright, S., Tytherleigh, M., and Robertson, S. (2007). “Are mergers always stressful? Some evidence from the higher education sector.” European Journal of Work and Organizational Psychology, 16(4), 456–478.

Choi, S. (2011). Competing Logics in Hospital Mergers: The Case of Karolinska University Hospital. Ph.D. thesis, Karolinska Institutet, Stockholm.

Christensen, T., and Lægreid, P. (2011). The Ashgate Research Companion to New Public Management. Surrey: Ashgate.

Christensen, T., Knuth, M., Lægreid, P., and Wiggan, J. (2009). “Reforms of welfare administration and policy: A comparison of complexity and hybridization: An introduction.” International Journal of Public Administration, 32(12), 1001–1005.

Christensen, T., Lægreid, P., Roness, P. G., and Røvik, K. A. (2007). Organization Theory and the Public Sector: Instrument, Culture and Myth. Abingdon: Taylor & Francis.

Clark, B. R. (1983). The Higher Education System: Academic Organization in Cross-National Perspective. Los Angeles: University of California Press.

Cuellar, A. E., and Gertler, P. (2003). “Trends in hospital consolidation: The formation of local systems.” Health Affairs, 22(6), 77–87.

Curri, G. (2002). “Reality versus perception: Restructuring tertiary education and institutional organizational change – a case study.” Higher Education, 44(1), 133–151.

Czarniawska-Joerges, B., and Sevón, G. (2005). Global Ideas: How Ideas, Objects and Practices Travel in a Global Economy. Copenhagen: Liber and Copenhagen Business School Press.

Dafny, L. (2006). “Estimation and identification of merger effects: An application to hospital mergers.” National Bureau of Economic Research Working Paper No. 1167.

Dafny, L. (2009). “Estimation and identification of merger effects: An application to hospital mergers.” Journal of Law and Economics, 52, 523–550.

Drori, I., and Honig, B. (2013). “A process model of internal and external legitimacy.” Organization Studies, 34(3), 345–376.

Enders, J., and Boer, H. (2009). “The mission impossible of the European university: Institutional confusion and institutional diversity.” In A. Amaral, G. Neave, C. Musselin, and P. Maassen (eds.), European Integration and the Governance of Higher Education and Research. Dordrecht: Springer.

Ford, J. D., and Ford, L. W. (2009). “Decoding resistance to change.” Harvard Business Review, 87(4), 99–103.

Gamage, D. T. (1992). “Recent reforms in Australian higher education with particular reference to institutional amalgamations.” Higher Education, 24(1), 77–91.

Gaynor, M., Laudichella, M., and Propper, C. (2012). “Can governments do it better? Merger mania and hospital outcomes in the English NHS.” Journal of Health Economics, 31(3), 528–543.

Geschwind, L., Melin, G., and Wedlin, L. (2016). “Branding in practice: The making of the Linnaeus University.” In R. Pinheiro, L. Geschwind, and T. Aarrevaara (eds.), Mergers in Higher Education: The Experience from Northern Europe. Cham/Heidelberg/New York/Dordrecht/London: Springer.

Gleibs, I. H., Tauber, S., Viki, G. T., and Giessner, S. R. (2013). “When what we get is not what we want: The role of implemented versus desired merger patterns in support for mergers.” Social Psychology, 44(3), 177–190.

Goddard, S., and Palmer, A. (2010). “An evaluation of the effects of a National Health Service trust merger on the learning and development of staff.” Human Resource Development International, 13(5), 557–573.

Goedegebuure, L. (2011a). “Mergers and more: The changing tertiary education architecture in the 21st century.” HEIK Working Papers 1(1).

Goedegebuure, L. (2011b). “Mergers and more: The changing tertiary education architecture in the 21st century.” Paper presented at 10th Anniversary Higher Education Development Association Conference, Oslo.

Goedegebuure, L., and Meek, L. (1994). “A resource dependence perspective on mergers: Comparing institutional amalgamations in Australia and the Netherlands.” Comparative Policy Atudies in Higher Education, 19, 127–143.

Gomes, E., Angwin, D. N., Weber, Y., and Tarba, S. Y. (2013). “Critical success factors through the mergers and acquisitions process: Revealing pre- and post-M&Amp;A connections for improved performance.” Thunderbird International Business Review, 55(1), 13–35.

Gornitzka, Å., and Maassen, P. (2011). “University governance reforms, global scripts and the ‘Nordic Model’: Accounting for policy change?” In J. Schmid, K. Amos, and A. T. J. Schrader (eds.), Welten der Bildung? Vergleichende Analysen von Bildungspolitik und Bildungssystemen. Baden-Baden: Nomos Verlagsgesellschaft.

Graebner, M.E., & Eisenhardt, K.M. (2004). “The seller’s side of the story: Acquisition as courtship and governance as syndicate in entrepreneurial firms.” Administrative Science Quarterly, 49, 366–403.

Greenwood, R., Díaz, A. M., Li, S. X., and Lorente, J. C. (2010). “The multiplicity of institutional logics and the heterogeneity of organizational responses.” Organization Science, 21(2), 521–539.

Häkkinen, U., and Jonsson, P. (2009). “Harnessing diversity of provision.” In J. Magnussen, K. Vrangbæk, and R. B. Saltman (eds.), Nordic Health Care Systems: Recent Reforms and Current Policy Challenges. Berkshire: Open Univeristy Press.

Haleblian, J., Devers, C. E., McNamara, G., Carpenter, M. A., and Davison, R. B. (2009). “Taking stock of what we know about mergers and acquisitions: A review and research agenda.” Journal of Management, 35, 1–34.

Harman, G. (1986). “Restructuring higher-education systems through institutional mergers: Australian experience, 1981–1983.” Higher Education, 15(6), 567–586.

Harman, G. (2000). “Institutional mergers in Australian higher education since 1960.” Higher Education Quarterly, 54(4), 343–366.

Harman, G., and Harman, K. (2003). “Institutional mergers in higher education: Lessons from international experience.” Tertiary Education and Management, 9(1), 29–44.

Harman, G., and Harman, K. (2008). “Strategic mergers of strong institutions to enhance competitive advantage.” Higher Education Policy, 21(1), 99–121.

Harman, K. (2002). “Merging divergent campus cultures into coherent educational communities: Challenges for higher education leaders.” Higher Education, 44(1), 91–114.

Harman, K., and Meek, V. L. (2002). “Introduction to special issue: ‘Merger revisited: international perspectives on mergers in higher education.’ ” Higher Education, 44(1), 1–4.

Hay, D., and Fourie, M. (2002). “Preparing the way for mergers in South African higher and further education institutions: An investigation into staff perceptions.” Higher Education, 44(1), 115–131.

HD (2001). “Sykehusreformen.” Oslo: Norwegian Ministry of Healthcare. Online at: www.regjeringen.no/no/tema/helse-og-omsorg/sykehus/sykehusreformen-20012002/id226436/, accessed 30 August 2016.

Hippe, J. M., and Trygstad, S. C. (2012). Ti år etter. Ledelse, ansvar og samarbeid i norske sykehus. Oslo: Fafo.

Ingebrigtsen, T. (2010). “Helseøkonomiske effekter av sykehussammenslåinger.” Tidsskrift for Den norske legeforening, 130, 940–942.

Ingebrigtsen, T., Lind, M., Krogh, T., Lægland, J., Andersen, H., and Nerskogen, E. (2012). “Sammenslåing av tre sykehus til ett universitetssykehus.” Tidsskrift for Den norske legeforening, 132(7), 813–817.

Kamsteeg, F. H. (2011). “Transformation as social drama: Stories about merging at North West University, South Africa.” Anthropology Southern Africa, 34(1–2), 51–61.

King, D. R., Dalton, D. R., Daily, C. M., and Covin, J. G. (2004). “Meta-analyses of post-acquisition performance: Indications of unidentitied moderators.” Strategic Management Journal, 25, 187–200.

Kjekshus, L. E., and Bernstrøm, V. (2010). Helseforetakenes interne organizering og ledelse. Intorg 2009 report. Oslo: Universitetet i Oslo.

Kjekshus, L. E., and Bernstrøm, V. (2013). Helseforetakenes interne organizering og ledelse. Intorg 2012 report. Oslo: Universitetet i Oslo.

Kjekshus, L. E., and Hagen, T. (2003). “Ga sammenslåing av sykehus bedre effektivitet? Erfaringer fra Norge i 1990-årene.” Health Organization Research Programme Norway. Oslo: Universitetet i Oslo.

Kjekshus, L. E., and Hagen, T. (2007). “Do hospital mergers increase hospital efficiency? Evidence from a National Health Service country.” Journal of Health Services and Policy, 12(4), 230–235.

Koshal, R. K., and Koshal, M. (1999). “Economies of scale and scope in higher education: A case of comprehensive universities.” Economics of Education Review, 18(2), 269–277.

Kristensen, T., Bogetoft, P., and Pedersen, K. M. (2010). “Potential gains from hospital mergers in Denmark.” Health Care Management Science, 13, 334–345.

Kronborg, I. H., and Tangen, J. (2014). Effekter av norske sykehusfusjoner Medfører sykehusfusjoner læringseffekter og høyere kvalitet? Bergen: Norges Handelshøyskole.

Kvåle, G., and Torjesen, D. O. (2011). “Social movements and organizations: Managerialism, localism and the hospital movement.” Paper presented at the 6th Organization Studies Summer Workshop, Abbaye de Vauz de Cemay, Paris.

Kvåle, G., and Torjesen, D. O. (2014). “Sjukehusrørsla – kampen om tryggleik til individer og stader.” In O. Bukve and G. Kvåle (eds.), Kvalitet og samhandling i helseorganizasjonar. Oslo: Universitetsforlaget.

Kyvik, S. (2002). “The merger of non-university colleges in Norway.” Higher Education, 44(1), 53–72.

Kyvik, S., and Stensaker, B. (2013). “Factors affecting the decision to merge: The case of strategic mergers in Norwegian higher education.” Tertiary Education and Management, 19(4), 323–337. doi: 10.1080/13583883.2013.805424

Lægreid, P., Opedal, S., and Stigen, I. M. (2005). “The Norwegian hospital reform: Balancing political control and enterprise autonomy.” Journal of Health Politics, Policy and Law, 30(6), 1035–1072.

Lamoreaux, N. R. (1985). The Great Merger Movement in American Business, 1895–1904. Cambridge: Cambridge University Press.

Locke, W. (2007). “Higher education mergers: Integrating organizational cultures and developing appropriate management styles.” Higher Education Quarterly, 61(1), 83–102.

Maassen, P., and Olsen, J. P. (2007). University Dynamics and European Integration. Dordrecht: Springer.

Magnussen, J., Vrangbæk, K., and Saltman, R. B. (2009). Nordic Health Care Systems: Recent Reforms and Current Policy Changes. Buckinghamshire: Open University Press.

Mao, Y.-Q., Du, Y., and Liu, J.-J. (2009). “The effects of university mergers in China since 1990s: From the perspective of knowledge production.” International Journal of Educational Management, 23(1), 19–33.

Maree, J. G., and Eiselen, R. J. (2004). “The emotional intelligence profile of academics in a merger setting.” Education and Urban Society, 36(4), 482–504.

McGinnis, R. A., McMillen, W., and Gold, J. P. (2007). “Merging two universities: The Medical University of Ohio and the University of Toledo.” Academic Medicine, 82(12), 1187–1195.

Meek, V. L., Goedegebuure, L., Santiago, R., and Carvalho, T. (2010). The Changing Dynamics of Higher Education Middle Management. Dordrecht: Springer.

Melkonian, T., Monin, P., and Noorderhaven, N. G. (2011). “Distributive justice, procedural justice, exemplarity, and employees’ willingness to cooperate in M&Amp;A integration processes: An analysis of the Air France–KLM merger.” Human Resource Management, 50(6), 809–837.

Mintzberg, H. (2000). “The professional bureaucracy.” In I. Jenniskens (ed.), Management and Decision-making in Higher Education Institutions. New York: Lemma.

Moisio, A. (2012) “Municipal partnerships: The experience of the Nordic countries.” In N. Bosch and A. Solé-Olle (eds.), IEB Report on Fiscal Federalism 2011. Barcelona: Center for Research in Economics.

Montgomery, K. (2001). “Physician executives: The evolution and impact of a hybrid profession.” Advances in Health Care Management, 2, 215–241.

Norgard, J. D., and Skodvin, O. J. (2002). “The importance of geography and culture in mergers: A Norwegian institutional case study.” Higher Education, 44(1), 73–90.

OECD (2010). OECD Economic Surveys: Finland 2010. Paris: Organization for Economic Development and Cooperation.

Oliver, C. (1991). “Strategic responses to institutional processes.” Academy of Management Review, 16(1), 145–179.

Oliver, C. (1992). “The antecedents of deinstitutionalization.” Organization Studies, 13(4), 563–588.

Pache, A.-C., and Santos, F. (2013). “Inside the hybrid organization: Selective coupling as a response to competing institutional logics.” Academy of Management Journal, 56(4), 972–1001.

Pfeffer, J., and Salancik, G. R. (2003). The External Control of Organizations: A Resource Dependence Perspective. Stanford, CA: Stanford Business Books.

Pinheiro, R. (2010). Nelson Mandela Metropolitan University: An Engine of Economic Growth for South Africa and the Eastern Cape Region? Cape Town: CHET.

Pinheiro, R. (2012). In the Region, for the Region? A Comparative Study of the Institutionalisation of the Regional Mission of Universities. Oslo: University of Oslo.

Pinheiro, R., and Berg, L. (2016). “Categorizing and assessing multi-campus universities in contemporary higher education.” Tertiary Education and Management, Online first. doi: 10.1080/13583883.2016.1205124

Pinheiro, R., Benneworth, P., and Jones, G. A. (2012a). Universities and Regional Development: A Critical Assessment of Tensions and Contradictions. Abingdon and New York: Routledge.

Pinheiro, R., Geschwind, L., and Aarevaara, T. (2013). “Mergers in higher education: What do we know and what are we lacking?” Paper presented to the EAIR Annual Conference, Rotterdam.

Pinheiro, R., Geschwind, L., and Aarrevaara, T. (2014). “Nested tensions and interwoven dilemmas in higher education: The view from the Nordic countries.” Cambridge Journal of Regions, Economy and Society, 7(2), 233–250.

Pinheiro, R., Geschwind, L., and Aarrevaara, T. (eds.). (2016a). Mergers in Higher Education: The experience from Northern Europe (Vol. 46). Cham/Heidelberg/New York/Dordrecht/London: Springer.

Pinheiro, R., Geschwind, L., Ramirez, F., and Vrangbæk, K. (eds.) (2016b). Towards a Comparative Institutionalism: Forms, Dynamics and Logics across the Organizational Fields of Health Care and Higher Education. Bingley: Emerald.

Pinheiro, R., Ouma, G., and Pillay, P. (2012b). “The dynamics of university transformation: A case study in the Eastern Cape Province of South Africa.” Journal of Higher Education in Africa, 10(1), 95–120.

Pinheiro, R., and Stensaker, B. (2014). “Designing the entrepreneurial university: The interpretation of a global idea.” Public Organization Review, 14(4), 497–516.

Pollitt, C., and Bouckaert, G. (2011). Public Management Reform: A Comparative Analysis – New Public Management, Governance, and the Neo-Weberian State. Oxford and New York: Oxford University Press.

Posnett, J. (1999). “Is bigger better? Concentration in the provision of secondary care.” British Medical Journal, 319(1063), 1.

Posnett, J. (2002). “Are bigger hospitals better?” In M. McKee and J. Healy (eds.), Hospital in a Changing Europe. Buckinghamshire and Philadelphia, PA: Open University Press.

Pritchard, R. M., and Williamson, A. P. (2008). “Long-term human outcomes of a ‘shotgun’ marriage in higher education: Anatomy of a merger, two decades later.” Higher Education Management and Policy, 20(1), 47.

Puranam, P., and Srikanth, K. (2007). “What they know vs. what they do: How acquirers leverage technology acquisitions.” Strategic Management Journal, 28(8), 805–825.

Rehnberg, C., Magnussen, J., and Luoma, K. (2009). “Maintaing fiscal sustainability in the Nordic countries.” In J. Magnussen, K. Vrangbæk, and R. B. Saltman (eds.), Nordic Health Care Systems: Recent Reforms and Current Policy Challenges. Berkshire: Open University Press.

Riksrevisjonen (2012). “Riksrevisjonens kontroll med forvaltningen av statlige selskaper for 2011.” Dokument 3:2 (2012–2013). Bergen: Fagbokforlaget AS.

Rowley, G. (1997). “Strategic alliances: United we stand: A strategic analysis of mergers in higher education.” Public Money and Management, 17(4), 7–12.

Salminen, A. (2003). “New public management and Finnish public sector organizations: The case of universities.” In A. Amaral, V. L. Meek, and I. M. Larsen (eds.), The Higher Education Managerial Revolution? Dordrecht: Springer.

Sarala, R. M., Junni, P., Cooper, C. L., and Tarba, S. Y. (2016). “A sociocultural perspective on knowledge transfer in mergers and acquisitions.” Journal of Management, 42(5), 1230–1249.

Shield, R., Thorpe, R., and Nelson, A. (2002). “Hospital mergers and psycological contracts.” Strategic Change, 11, 357–367.

Skodvin, O.-J. (1999). “Mergers in higher education: Success or failure?” Tertiary Education and Management, 5(1), 63–78.

Spicer, A., and Böhm, S. (2007). “Moving management: Theorizing struggles against the hegemony of management.” Organization Studies, 28(11), 1667–1698.

Stensaker, B., and Harvey, L. (2011). Accountability in Higher Education: Global Perspectives on Trust and Power. New York: Taylor & Francis.

Stensaker, B., Persson, M., and Pinheiro, R. (2016). “When mergers fail: A case study on the critical role of external stakeholders in merger initiatives.” European Journal of Higher Education, 16, 56–70.

Teixeira, P., Jongbloed, B., Dill, D., and Amaral, A. (2004). Markets in Higher Education: Rhetoric or Reality? Berlin: Kluwer Academic.

Tenn, S. (2011). “The price effects of hospital mergers: A case study of Sutter-Summit transaction.” International Journal of the Economics of Business, 18(1), 65–82.

Theron, A. V., and Dodd, N. M. (2011). “Organizational commitment in a post-merger situation.” South African Journal of Economic and Management Sciences, 14(3), 333–345.

Thompson, A. (2011). “The effect of hospital mergers on inpatient prices: A case study of the New Hanover–Cape Fear transaction.” International Journal of the Economics of Business, 18(1), 91–101.

Thornton, P., and Ocasio, W. (2008). “Institutional logics.” In R. Greenwood, C. Oliver, S. K. Andersen, and R. Suddaby (eds.), Handbook of Oranizational Institutionalizm. Thousand Oaks, CA: Sage.

Toma, J. D. (2010). Building Organizational Capacity: Strategic Management in Higher Education. Baltimore, MD: Johns Hopkins University Press.

Vita, M. G., and Sacher, S. (2001). “The competitive effects of not-for-profit hospital mergers: A case study.” Journal of Industrial Economics, 49(1), 63–84.

Wan, Y. (2008). Managing Post-merger Integration: A Case Study of a Merger in Chinese Higher Education. Ann Arbor: University of Michigan Press.

Wan, Y., and Peterson, M. W. (2007). “A case study of a merger in Chinese higher education: The motives, processes, and outcomes.” International Journal of Educational Development, 27(6), 683–696.

Wilkins, A. (2012). “School choice and the commodification of education: A visual approach to school brochures and websites.” Critical Social Policy, 32(1), 69–86.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
18.216.96.94