Chapter 2. Overview of New Lotus Notes 8 Client Features

In this chapter, we will take a quick look at some of the major new features offered in the Lotus Notes 8 client. These include:

  • User interface enhancements

  • Mail enhancements

  • Calendar enhancements

  • Contacts (formerly known as the Personal Address Book)

In addition to these "user visible" features, the Lotus Notes 8 client is now built upon an open standards Eclipse-based architecture. This architecture allows greater flexibility of the client for customization and fits better into a service-oriented architecture (SOA) than previous releases.

Lotus Notes 8 also provides a more consistent experience across a greater variety of operating system platforms. For example, The Lotus Domino 8 server software runs on Red Hat Enterprise Linux 5. Lotus Notes 8 client support for Red Hat Enterprise Linux 5 WS is currently planned for the Lotus Notes 8 code stream. The Notes 8 client also offers a consistent installation process for both the Microsoft Windows operating system users and Linux desktop users.

Enhancements in Lotus Notes 8 for Linux include integrated instant messaging and presence awareness, the Lotus Notes Smarticons toolbar, and support for color printing.

Note

Lotus Notes 8 support for the Macintosh workstation will be expected at a later date.

In this chapter, we will discuss the enhanced UI and updates to mail, calendar, and contacts.

User Interface Enhancements

Long-time Notes users will notice that the Lotus Notes 8 user interface looks significantly different from previous releases. These changes are the result of carefully considering and incorporating user feedback and suggestions.

User Interface Enhancements

Welcome Page

Lotus Notes 8 has a new default Welcome page. The name of this page has changed to Home Page.

Welcome Page

This page can be considered a "home base" from which to jump to your desired destination. It contains links labeled Mail, Calendar, Contacts (previously known as the personal address book), To Do, and Personal Journal. In addition to these familiar links, there are links to other productivity tools. For more details on these, seeChapter 4, Productivity Tools.

As in previous releases of Notes, you can customize this page or create your own.

Note

Upgrading from a previous release of the Notes client will retain your existing welcome page.

Open List Menu

Lotus Notes databases are now called spplications in the Notes 8 client. There is also a new method to access them. To do this, click on a new menu button called Open. This button is located in the upper left-hand corner of the client interface.

Open List Menu

From this menu, you can access the same links as from your default home page, as well as some additional links.

Note

Bookmarks from previous releases will be migrated if the client is upgraded to Lotus Notes 8 from a previous release. The workspace page is also still available as well.

A feature that is very helpful is the search feature in the Open menu. When entering text in this search, the Open menu will contextually adjust to show only the contents of your search.

Open List Menu

The Open menu does not replace the File menu. Speaking of which, the File menu has been slightly modified. As mentioned earlier, the word "Database" has been replaced by "Application" in the menu options. There are also a few new icons such as a printer next to the Print option:

Open List Menu

Toolbars

Lotus Notes 8 features contextual toolbars. Toolbars are now related to the tab of the application that is being used. Contextual toolbars allow only the tools that are necessary to be displayed.

Toolbars

Unified Preferences

With all these new features come associated new preference settings, some of which we have already mentioned. In Notes 8 the preferences are all in a single location. This makes the management of this feature-rich client simpler, because you can find the preferences for mail, activities, instant messaging, and productivity tools under one location.

Unified Preferences

As with the Open menu and the Thumbnail view, in Preferences you can contextually search for preference settings. Notice a pattern here?

Note

If you are used to using the preferences in the same manner as the previous releases, you can do so in the Lotus Notes 8 client as well.

Windows Management and Tabs

To provide a less cluttered window, Lotus Notes 8 has enhanced the functionality of its windows and tabs.

Group Document Tabs

Lotus Notes 8 introduces the ability to group document tabs. With this option enabled, documents or views opened from within one application are grouped under the originating application tab.

Group Document Tabs

To access an open window in a tab, click the arrow to the right of the application name. The number next to the arrow displays the number of open windows within the parent application.

Group Document Tabs

You can also now choose to have a new window open for every document.

Thumbnails

To the immediate right of the Open menu is the new Thumbnails button. Clicking on this button transforms the open windows into a page that contains each window displayed as a thumbnail. Clicking on a thumbnail image will take you to that window.

Thumbnails

This feature is extremely helpful when you are dealing with multiple open windows. As in the Open menu, there is a contextual search available in the thumbnail view.

Thumbnails

Advanced Menus

There is an old rule in the software business that states 80 percent of the users only use 20 percent of the features. If you are not a power user, and would rather not see all of the advanced menu options, just turn them off. In the Notes 8 client, if you fall into the 80 percent group, you never need to see these options. By default, the option of showing advanced menus is deselected. If you need to use an advanced menu, you will need to enable this option.

Advanced Menus

We can now see how the menus look with Advanced Menus enabled and disabled.

Advanced Menus

Offline Applications

Ever wish there were a simple way to create a local replica of an application? That is exactly what the new Make Available Offline feature does. Just select this option, enter the necessary information, and voila! a local replica of your application is created.

Offline Applications

Search Center

The ability to search mail, calendar, contacts, and even the web from a single location is now a feature of the Notes 8 client. Both Google and Yahoo! Internet searches can be selected from within the client. Got Google Desktop search? If you have, it will also appear in the menu.

Search Center

Searches can be saved as well. Using the search preferences, you can disable the search history, clear the search history, and choose which web search you want to set as your default.

Search Center

IBM Support Assistant

How much time could you save if you had your own personal support assistant when you run into a challenging issue? IBM responded to that wish by creating the IBM Support Assistant. The Support Assistant allows you to troubleshoot your issue without needing to contact IBM. If you can't resolve the issue with the Support Assistant, it will help by automating the process of collecting the diagnostic data needed to create a problem report.

IBM Support Assistant

For more information on the IBM Support Assistant, see the Lotus Notes 8 client online help or the following web site:http://www.ibm.com/software/support/isa/.

New Mail Features

The new mail functionality in the Lotus Notes 8 client was designed with the end user in mind. The enhancements were designed to simplify and update the interface, as well as increase productivity. The following sections cover the new mail functionality introduced in the Lotus Notes 8 client.

Action Bar

The appearance of the action bar has been modified from previous versions. If the new look confuses you, hover over the icon for a text box description of the icon's functionality.

Action Bar

For basic functions (such as creating a new memo or replying to a message) you can click once on the icon. Notice the arrows next to the action bar items. Clicking on the arrows allows you to choose more options such as Reply without history or Create a new meeting.

Action Bar

Show Menu

A new menu called Show now appears in the upper left-hand corner of the Notes 8 client interface.

Show Menu

From this menu, you can alter the way your client displays your documents. One of the options in this menu controls how Notes displays the preview pane. We detail these options in the next sections.

Horizontal and Vertical Preview Panes

As mentioned previously, you can choose how to display the preview pane. The two options allow you to preview on the right or on the bottom. This fits into the philosophy of being able to customize the client's experience.

Horizontal and Vertical Preview Panes

If you choose to display the preview pane on the right, the text of your messages will resize so that they fit in the preview pane. This allows you to view the same information regardless of the preview pane selection. The other option is to remove the preview pane altogether.

Mail Threads

Lotus Notes 7 allowed you to view the mail thread in the header of the email. Lotus Notes 8 builds upon this mail thread functionality. There are now two new options for mail threads when viewing directly from the inbox. By default, when you highlight a message in the inbox, it will display a twisty next to the subject if the message is in a thread.

Mail Threads

To see the contents of the entire mail thread, click this twisty.

Mail Threads

In most cases, replies to an email contain the original subject line preceded by Re:. The mail thread functionality in Lotus Notes 8 displays the first line of the email rather than the subject. This allows the user to scan the thread for useful information without having to open a memo to see the contents.

The mail thread will display all messages in a thread, regardless of the location of the actual message. If you move a message in the thread to any folder other than the inbox, the thread will display the name of the folder containing the message.

By making the mail threads resilient, the Lotus Notes 8 client will still display messages in the thread even if one of them is deleted. It also displays messages that originated outside of your Lotus Domino environment. If someone sends messages to you from the Internet, those messages are displayed in the thread.

Note

The mail file must be hosted on a Lotus Domino 8 server in order for the mail threads to be resilient.

Conversations View

Notes 8 allows you to display your messages in a Conversations view. This compacts emails to one message per conversation. This view provides an uncluttered inbox. The emails in a topic will be grouped together by the latest entry in your inbox. To switch between the conversations view and the individual messages view, use the Display menu.

Conversations View

In the Conversations view, you will see the number of emails in the conversation in parenthesis at the end of the subject. Clicking on the twisty will display the messages in the conversation, just as it does in the default mail view.

Another time-saving feature in this view is the ability to perform actions on the entire conversation. These actions include filing into a folder or deleting the entire conversation. To prevent accidental deletion of an entire conversation, a dialog box will appear when someone deletes a conversation.

Conversations View

Note

This dialog box can be suppressed by checking a box.

Mail Header Options

If you only want to display the header options that are pertinent to you, now you can. In Notes 8 you can choose what header options to display in your mail file.

Mail Header Options

This figure displays all of the options in the mail header. To limit the header options, click on the display button in the memo. This will allow you to choose what options to limit. You can hide everything except the To, Cc, and Subject fields.

Mail Header Options

Sending confidential messages is easier in Notes 8. There is a check box named Mark Subject Confidential. When you check this option, the text *Confidential is added to the beginning of your subject.

Mail Header Options

Mail Addressing

One of the biggest improvements in the Notes 8 client is the manner in which type-ahead mail addressing works. There is now a "type down" feature. As you type in an address, names that match the characters appear in a drop-down list. This allows you to address emails quickly. The names that appear are in the order of frequency of use rather than alphabetically. If you have a contact that you frequently mail, this user will appear at the top of the list and can be brought up with minimal key-strokes. Clicking on the name in the list will add that name to the address field.

Mail Addressing

Multilevel Undo

The multilevel undo functionality for text editing in Notes 8 is now up to 50 levels. This applies to any text field in Notes 8, not just email text fields.

Inline Spell Checking

Inline spell checking can now be enabled. When this is enabled, a red squiggle will appear underneath any misspelled word (or more precisely a word that does not appear in the dictionary) in a rich-text field. This option can be enabled in the unified preferences.

Inline Spell Checking

Right-clicking the word with the red squiggle displays a list of suggested spellings. Clicking on one of the suggested spellings will replace a misspelled word with this word. You can also add the word to the dictionary. This will prevent the word from being marked as misspelled in the future.

Inline Spell Checking

Note

When inline spell checking is enabled, it is available in any Notes document.

Document Selection

Lotus Notes 8 has changed the way in which documents are selected. In previous Notes releases, a check mark was placed next to a document's name. Notes 8 now supports common operating system commands and mouse clicks. To select multiple documents, hold down the Shift key and select the documents. To select an individual document, hold down the Control key and click on the document. This will highlight the selected documents and allow you to work with them in a group.

Document Selection

Common operating system commands and mouse clicks work in the calendar and contact views as well.

Recent Collaborations

Have you ever wanted to view your conversations with a specific person, from multiple tools such as instant messaging, email, activities, and calendaring? Notes 8 contains a right-click option that will allow you to view all your dealings with that person. A window titled Recent Collaborations will display a list from which you can select and open any recent collaboration.

Recent Collaborations

The right-click option to view recent collaborations will work in the calendar and contact views as well.

Message Recall

Sometimes users accidentally send a message before finishing it, or send it to unintended recipients. Message recall can now help you in these sticky situations. To recall the message, just select it in your Sent view and click on the Recall Message button.

Message Recall

After you click the Recall Message button, a dialog box will appear with options. You can select which recipients from who to recall the message. You also have the option to recall a message even if it was already read.

Message Recall

If you would like to receive a recall status report, check the Send me a recall status report for each recipient option. This will send you a status report.

Message Recall

You will only be able to use this feature from the Sent view of your mail file. The sent message must be available for the information about the recipients to be used to recall the message. If the message was not saved when sent, you cannot recall it.

Note

Message recall will only work if the user is on Lotus Domino 8 server and the feature is enabled. The user must also be configured for use in a mail policy.

Improved "Out of Office" Functionality

The "Out of Office" functionality has been enhanced on the Notes client, as well as on the server. This section will cover these enhancements. The settings are now more granular, allowing you to set the hour that you are leaving and returning. You can also choose to only have the "Out of Office" message sent in reply to the first message that someone sends or in reply to all messages that they sends.

Manually disabling the "Out of Office" feature is a thing of the past. The feature disables itself when the "Out of Office" time expires. This saves time by requiring less administrative tasks upon your return. A person who is delegated to your calendar cannot enable and disable the Out of Office for you.

Improved "Out of Office" Functionality

New Calendar Functionality

The Calendar view has been updated in Lotus Notes 8. The following sections cover the new features in the calendar.

View Navigation

To keep the view navigation consistent, the calendar can be navigated from the view navigator pane on the left-hand side of the Notes 8 interface.

View Navigation

Action Bar

As in the mail view, the action bar is designed to offer single click functionality. More options can be accessed with the Respond button.

Action Bar

Display of All-Day Events

Now all-day events are displayed for the entire day. To save you the bother of scrolling up, the title of the all-day event will appear at the top of the page regardless of what time of the day you are viewing in the calendar. Anniversaries behave in the same manner as all-day events.

Display of All-Day Events

Manage New Invitations from Your Calendar View

A new feature in Notes 8 is the ability to display unprocessed events on your calendar, next to processed events. (Unprocessed events are calendar events that have been received, but not yet accepted.) This allows you to see your calendar with all events before deciding to accept or decline.

By default, this feature is not enabled. You must enable this feature in your calendar preferences.

Manage New Invitations from Your Calendar View

When enabled, your unprocessed items will appear in a color different from accepted items. They will appear in white with an envelope icon in the upper right-hand corner. Accepted invitations appear in blue with a person icon in the upper right-hand corner.

Show Cancelled Invitations in Your Calendar

Now you can choose to keep canceled invitations in your calendar. (In previous releases, you could auto-process cancellations so as to have them removed from your calendar.) The benefit of this new functionality is to keep a record of the cancelled meeting in your calendar, rather than just a cancellation notice in your inbox.

This is enabled in your calendar preferences.

Show Cancelled Invitations in Your Calendar

A cancelled meeting will be displayed in brown on your calendar without an icon. When you open the meeting from your calendar, it will be removed from this view.

Check Schedule

You can now check your schedule when you are creating a new meeting by clicking the Check Schedule button. This will bring up a window with the day view showing how the new meeting will fit into the schedule. (An alternative method to check your schedule is to use the side bar.)

Check Schedule

Locate Free Time for a Subset of Invitees

When inviting a large number of people to a meeting, it is often difficult to determine when all everyone will be available. Now you can select certain invitees and get free time information for them. For example, you can search only the required attendees.

Locate Free Time for a Subset of Invitees

Contacts

In Notes 8, the Contacts user interface has been changed significantly. In particular, new features have been introduced. The names.nsf file that contains all local contacts has been renamed to Contacts. The following sections will describe the new interface and features.

Contact Form

The newly renamed Contacts database has additional forms which add flexibility to how you store your contacts.

There are more fields available when filling out the Contact form. You can see these new fields when placing a contact form in edit mode.

Contact Form

If the field is not filled in, it will not be displayed when viewing the saved contact.

Contact Form

There are several formats in which the contact can be displayed, and you can choose which format is most appropriate.

Contact Form

To make the forms more customizable, you can now change the titles of the fields to reflect your individual needs.

Contact Form

You can now store a photograph of your contact in the record by clicking on the Insert Contact Photo button in the top left corner of the Contact form.

Contact Form

Business Card View

A new view, called Business Card, has been added to the Contacts database. This displays all your contacts in a business card format, making it easier to find contacts at a glance. To open the contact from this view, simply double-click it.

Business Card View

Recent Contacts

Another new view in the Contacts database is the Recent Contacts view. This view will display all of the people with whom you have recently collaborated. This makes it easier for you to address frequently used contacts. It is from this view that the client gets the addresses that populate the pull-down menu that appears when you send a memo or an invititation. This allows you to pull up any email address that you have sent messages to you. You can also pull up any addresses you have been copied on, and add them to an email that you are addressing.

Recent Contacts

From the Replication page you can choose to have your contacts synchronized. This will check for changes such as phone number or address changes from the server directory and synchronize them with your local Contacts database.

Recent Contacts

Summary

In this chapter, we have reviewed the major new features offered by the Lotus Notes 8 client. Many of these involve enhancements to the client user interface itself. Other new features include enhancements to mail, calendar, and contacts. These features significantly broaden the power and usefulness of the Notes client, while providing greater ease of use (and potentially minimal retraining) an important consideration for any user planning to upgrade to Notes 8.

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