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Library of Congress Cataloging-in-Publication Data

Stanley, Colleen.

Emotional intelligence for sales success : connect with customers and get results / Colleen Stanley.

p. cm.

Includes bibliographical references and index.

ISBN-13: 978-0-8144-3029-3

ISBN-10: 0-8144-3029-5

1. Selling—Psychological aspects. 2. Customer relations—Psychological aspects. 3. Emotional intelligence. I. Title.

HF5438.8.P75S73 2013

658.8501'9—dc23

2012016589

© 2013 Colleen Stanley.

All rights reserved.

Printed in the United States of America.

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Printing number

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