abuse, 124
Alarm One Inc., 126
attention-seeking behavior, 119, 123
Bagwell, Jeff, 82
Bannister, Roger, 97
Beane, Billy, 90
Beckham, David, 2
bedtime, 33. See also sleep
boss, complaints about, 123–124
bullying, 20
business, analogies between sports and, 139–142
Cambridge University Boat Club (CUBC), 127–128
Cantona, Eric, 117
Capello, Fabio, 113
career planning, 79
career shifts, 22, 25, 58, 69, 78, 93, 118, 134–135, 140
Carmichael, Sarah Green, 47–51, 53–63
Clark, Marilyn, 27
Clarke, Darren, 98
commitment, 42, 91, 110, 124, 132
communication
direct, 44
matching message to moment, 8–9, 12
competition, 17, 18, 48–49, 98, 100–102, 110–111, 122 134, 140
confidence, 34, 45, 55–56, 117–121
control, maintaining, 7–8, 14, 42–43
corporate coaches, 125
Cox, Bryan, 46
cyclical businesses, 66
cynicism, 115
data analysis, 82–83, 89–90, 105
dehydration, 32
diet. See eating habits
economic value, 141
Edwards, Martin, 10
emotions, 23, 28, 30–35, 43, 59, 68, 73, 76, 103, 123, 134
empathy, 60
encouragement, 9
levels, 55
reserves, 25
Equinox, 67
expectations
Fischer, Bobby, 116
Gladwell, Malcolm, 57
Glazer, Malcolm, 11
goals, 45
Goodell, Roger, 141
Grove, Andy, 116
Ideal Performance State and, 24–25
hobbies, 99
Hudgens, Chad, 126
hypersensitivity, 123
iconoclasm, 123
Ideal Performance State (IPS), 24–25, 28, 30
inner critic, 95
interval training, 30
isolation, 123
Jazzercise, 70
Jones, Marion, 30
Jordan, Michael, 109
Krzyzewski, Mike, 124
Lane4, 97
leadership, 2, 25, 42–44, 74, 81, 110, 122–124, 139
Major League Baseball, 81–87, 105–107
managing up, 76
IPO of, 10
meaning making, 60
mental rituals, 26, 36–40, 55–59
mental toughness, 98. See also resilience
Mowbray, Alison, 99
Murray, Tom, 101
National Football League (NFL), 139–142
negative emotions, 32
nerves, reducing, 55
Neville, Gary, 2
nurses, 124
Olowokandi, Michael, 89
people, picking the right, 2–6, 45–46, 68–69, 89. See also teams
physical capacity, 23, 25–30, 32–33
personal relationships, 34
physical capacity, 23, 25–30, 32–33
practice, 74
pregame talks, 9
preparation, 74
pre-performance nerves, 95
See also stress
productivity, 122
psychometric tests, 90
public relations, 75
racism, 75
recognition, 95
restlessness, 122
risk taking, 13
rivals, 134
Rockne, Knute, 54
Ronaldo, Cristiano, 11
routines. See rituals
Sabermetrics revolution, 82
Scholes, Paul, 2
Searle, Greg, 98
Seinfeld, Jerry, 58
self-awareness, 91
self-delusion, 119
Shotton, Sue, 102
Sklar, Jeffrey, 35
Sklar, Sherry, 37
social contagion, 57
sports, analogies between business and, 139–142
star performers, 7, 89–92, 97–104, 109–125
Stephens Question, 128
strengths, focusing on, 48
chronic, 25
See also pressure
supercompensation, 26
superstition, 59
Tae Bo, 70
talent, 74. See also star performers
talent development, 45–46, 85–87
talent management, 5
team members
competition between, 110
evaluating, 43
teams
individual performance and, 109–128
See also people
trust, 106
values-based adaptation, 38
van Persie, Robin, 5
victories, celebrating, 76, 98, 103–104
wake-up time, 33. See also sleep
Warne, Shane, 125
weaknesses, improving, 48
West Point, 56
Wheeler, McArthur, 121
Wilkinson, Laura, 37
as a team, 75
Wooden, John, 74
work ethic, 9
working-class principle, 9
Zumba, 70
3.16.69.143