About the Contributors

RON ASHKENAS is a senior partner of Schaffer Consulting in Stamford, Connecticut.

WARREN G. BENNIS is a Distinguished Professor of Management at the University of Southern California and the author of the forthcoming book Still Surprised: A Memoir of a Life in Leadership, with Patricia Ward Biederman (Jossey-Bass).

ALIA CRUM is an assistant professor of psychology at Stanford University. Her research focuses on how changes in subjective mind-sets can improve health and performance through behavioral, psychological, and physiological mechanisms.

THOMAS CRUM is an author, seminar leader, and performance coach. He works to help individuals and organizations turn conflict into powerful relationships, stress into vitality, and pressure into optimal performance.

ARAM DONIGIAN ([email protected]), a major in the U.S. Army, is an assistant professor at West Point, where he codirects the Negotiation Project.

RODERICK GILKEY is a professor at the Emory School of Medicine and Goizueta Business School.

JONATHAN HUGHES ([email protected]) is a partner at Vantage Partners, specializing in supply chain management, strategic alliances, and change management.

GRAHAM JONES, PhD, has consulted to top performers in business, athletics, and the military for more than 20 years. He was Professor of Elite Performance Psychology at the University of Wales, Bangor. His most recent book is Thrive On Pressure: Lead and Succeed When Times Get Tough (McGraw-Hill, 2010). He is currently the managing director of Top Performance Consulting Ltd., based in Wokingham in the UK.

CLINT KILTS is the Dr. Paul Janssen Professor in the department of psychiatry and behavioral sciences.

JIM LOEHR, a performance psychologist, has worked with hundreds of professional athletes, including Monica Seles, Dan Jansen, and Mark O’Meara. Loehr is also a cofounder and the CEO of LGE Performance Systems in Orlando, Florida, a consulting firm that applies training principles developed in sports to business executives. He can be reached at [email protected].

GLENN E. MANGURIAN ([email protected]) is a cofounder of FrontierWorks, a management-consulting firm based in Hingham, Massachusetts. He was previously senior vice president at CSC Index in Cambridge, Massachusetts.

JOSHUA D. MARGOLIS is a professor of business administration and the faculty chair of the Christensen Center for Teaching and Learning at Harvard Business School.

MITCHELL LEE MARKS is a leadership professor at San Francisco State University’s College of Business and the president of JoiningForces.org.

PHILIP MIRVIS is an organizational psychologist and consultant.

TONY SCHWARTZ is the president and CEO of The Energy Project and the author of Be Excellent at Anything. Become a fan of The Energy Project on Facebook and connect with Tony at Twitter.com/TonySchwartz and Twitter.com/Energy_Project.

MARTIN E.P. SELIGMAN is the Zellerbach Family Professor of Psychology and director of the Positive Psychology Center at the University of Pennsylvania. His latest book is Flourish: A Visionary New Understanding of Happiness and Well-Being (Free Press, 2011), from which this article is adapted.

PAUL G. STOLTZ is CEO of PEAK Learning, Inc., Chairman of the Global Resilience Institute, and the originator of the Adversity Quotient (AQ) theory and method, currently used within Harvard Business School’s Executive Education program.

ROBERT J. THOMAS is a managing director of Accenture Strategy. He is the author of eight books on leadership and organizational change, including Crucibles of Leadership, Geeks and Geezers (with Warren G. Bennis), and Driving Results Through Social Networks (with Robert L. Cross).

JEFF WEISS is an adjunct professor at the U.S. Military Academy at West Point and a partner at Vantage Partners, a Boston-based consultancy specializing in corporate negotiations and relationship management, where he focuses on sales negotiations and strategic alliances. He is also the author of the HBR Guide to Negotiating.

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