About the Contributors

TERESA M. AMABILE is the Edsel Bryant Ford Professor of Business Administration at Harvard Business School.

KRISTIN BEHFAR is an assistant professor of organization and management at the University of California, Irvine.

L.J. BOURGEOIS III is a professor of business administration at the University of Virginia’s Darden Graduate School of Business.

ANDY BOYNTON is the dean of Boston College’s Carroll School of Management.

JEANNE BRETT is the DeWitt W. Buchanan, Jr., Distinguished Professor of Dispute Resolution and Organizations and the director of the Dispute Resolution Research Center at Northwestern University’s Kellogg School of Management.

DIANE COUTU is the director of client communications at Banyan Family Business Advisors. She was formerly a senior editor at HBR.

KATHLEEN M. EISENHARDT is a professor of strategy and organization at Stanford University.

TAMARA J. ERICKSON is the CEO and founder of Tammy Erickson Associates, a firm that helps leaders build intelligent organizations.

BILL FISCHER is a professor of technology management at IMD in Lausanne, Switzerland.

BOB FRISCH is the managing partner of the Strategic Offsites Group in Boston.

LYNDA GRATTON is a professor of management practice at London Business School.

JEAN L. KAHWAJY is the founder of Effective Interactions, a communication and leadership consulting firm in Los Altos, California.

JON R. KATZENBACH is a senior partner in the New York office of Booz & Company.

MARY C. KERN is an associate professor of management at Baruch College.

STEVEN J. KRAMER is an independent researcher, writer, and consultant in Wayland, Massachusetts.

ALEX “SANDY” PENTLAND is a professor at MIT, the director of MIT’s Human Dynamics Laboratory and the MIT Media Lab Entrepreneurship Program, and the chairman of Sociometric Solutions.

DOUGLAS K. SMITH is chairman of the board of The Rapid Results Institute.

VANESSA URCH DRUSKAT is an associate professor of organizational behavior and management at the University of New Hampshire and a principal at the consulting firm GEI Partners.

STEVEN B. WOLFF is a principal at the consulting firm GEI Partners.